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eHarmony.co.uk is 17 out of 18 best companies in Wedding & Party on RealReviews.io

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Summary

eHarmony.co.uk has a 1.2 - star rating from 150 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    6%

    6 reviews

    6 reviews

  • 4 stars

    0%

    1 reviews

    1 reviews

  • 3 stars

    0%

    1 reviews

    1 reviews

  • 2 stars

    4%

    7 reviews

    7 reviews

  • 1 stars

    90%

    135 reviews

    135 reviews

  • U

    Udayan Verma

    1 reviews

    United Kingdom

    I tried eHarmony, hoping to

    I tried eHarmony, hoping to meet someone genuine. Instead, I got bombarded with endless "likes" from profiles that vanished as soon as I clicked on them. It felt like a setup to keep me subscribed without ever connecting with real people. When I reached out to their support, all I got back was a generic response that didn’t address any of my concerns. It was like they didn’t even read my message—just a copy-paste job. The whole experience seemed like a scheme to make money through fake interactions and nonexistent profiles. If you're considering eHarmony, save your money. It’s just a cycle of phantom accounts and automated replies. I’m taking this up with UK Trading Standards because this shouldn’t be allowed.

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  • J

    Jane Cahane

    1 reviews

    United Kingdom

    Be cautious

    I thought I’d give this company a try, seemed reputable enough. Turns out, you can only create a basic profile for free, but it's kinda useless since you can't see or talk to anyone. And don't even get me started on their customer service—strictly online and no phone support. I shot them an email hoping for some help, but all I got was a copy-paste job of their terms, totally ignoring my actual problem. They refused to refund the £65 I spent on an in-depth profile I never even used. To add insult to injury, they canceled my membership without any refund. Just a heads up: some profiles seem sketchy and the company’s policies feel more like cash traps. Be cautious, especially with those sneaky auto-renewals.

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  • M

    Mirabelle

    1 reviews

    United Kingdom

    I thought I'd try out

    I thought I'd try out this dating site for a month, but I ended up roped into a six-month plan by accident. Not my usual cautious self, I guess. When I realized the mistake, I reached out to customer support, but they wouldn't let me cancel even though it was just two weeks in. The matches were disappointing, to say the least. I went through this super long questionnaire that seemed pointless because the profiles I got had nothing in common with me. Many were outdated or fake. Some guys who messaged me were just throwing darts, hoping to hit something real. I even ended up comforting some of them who were new to online dating and shocked by the cost of this useless site. I'm so frustrated—stay away!

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  • M

    M Johnson

    1 reviews

    United Kingdom

    Honestly, my experience with this

    Honestly, my experience with this company felt just like dealing with any other sketchy dating site. They lure you in with flashy profiles that vanish or reappear just to get you to stay. You spend hours filling out a pointless questionnaire, which costs a fortune by the hour, only to get matches that tell you nothing meaningful. Like, knowing someone likes cruises isn’t exactly the deep connection I'm looking for. It’s a pricey service that delivers very little, and you have to pay upfront before realizing it’s not worth it. They even block your access if you try to cancel or dispute charges. No cooling-off period, either. Just feels like they’re taking advantage of people’s loneliness. Not cool.

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  • E

    Elena

    1 reviews

    United Kingdom

    I came across this site with a Google ratin

    So, I came across this site with a Google rating of 9.9 out of 10 and thought it would be great. Boy, was I wrong. Most people are really unhappy with it, and now I understand why. I signed up for a 3-month subscription for £50, but then they charged me £95.70 afterward, even after I unsubscribed. My bank couldn't help because once you hit that subscribe button, you're trapped by their lawyers. I only got two messages in three months and a few "hearts"—totally not worth it. I live in the London area and felt so frustrated. Google’s rating is totally misleading. Seriously, stay away from this site unless you're a lawyer. I wish I had donated that money to charity instead.

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  • W

    Walker

    1 reviews

    United States

    Pretty disappointed

    Man, I gotta tell you about my experience with this dating site. I decided to give it a shot and was pretty disappointed. You set up all these preferences, like a 50-mile distance and occasional smokers, hoping to find someone decent, but the options were super limited. And even when you do match with someone, it's like they're ghosts—no one ever responds! They lure you in with this enticing one-year deal, but if you want out during the cooling-off period, don't expect a full refund. It's like they trap you. Honestly, you'd be better off sticking to the free apps out there. They're not perfect, but at least you're not throwing money away. Good luck finding your person!

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  • E

    Elena

    1 reviews

    United Kingdom

    Be very careful with this site, everyone!

    I signed up for three months, hoping to meet someone interesting. But seriously, nothing happened. Maybe got two messages, and they were both from some sketchy old guys. Then, out of nowhere, they charged me £95.70 after those three useless months. I immediately texted them to cancel my subscription, but it was impossible to unsubscribe. Their customer service number didn’t work at all. I complained to my bank, HSBC, and luckily, they refunded me. I even had to get a new credit card. But then, yesterday, I noticed another £95.70 charge on my new card! How is this even allowed in the UK? I haven’t used the site in months. Be very careful with this site, everyone!

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  • C

    Customer

    1 reviews

    United Kingdom

    I tried out the "free" account

    I tried out the "free" account and quickly realized it’s pretty useless. You can't really see or do anything. So, I opted for the paid service because they had a 14-day cancellation window. But, it turns out, even if you cancel, they still charge you for this £130 personality test, though they say they'll reduce it as a "goodwill gesture." There's no option to skip the test, so you’re stuck with it! Canceling is a nightmare too – you need an extra password and have to email them explaining why you want to cancel. The profiles are nothing special, just like any other dating app, and even with a 100-mile search, there weren't many options. Total letdown! 🙄

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  • A

    A C

    1 reviews

    United Kingdom

    It’s not worth the trouble

    I gotta tell you, my mom decided to try out this website, but it didn't go well. She started getting messages that really bothered her, and wanted out. But guess what? There's no phone number to call, just emails. We tried reaching out multiple times to cancel her account, but it's like talking to a wall. The responses felt robotic, like they weren't even reading our concerns. And the worst part? It automatically renews, so we're kinda stuck. It's frustrating not being able to talk to someone directly to sort this out. Just wanted to share our experience in case anyone else is considering signing up. Be careful with this one, it’s not worth the trouble.

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  • N

    Niki Butler

    1 reviews

    United Kingdom

    I thought I'd found the

    I thought I'd found the perfect service, but oh boy, was I wrong! As someone with ADHD, I was drawn to their promise of "cancel anytime," thinking it was flexible and easy. Turns out, that only applies after the subscription period ends. Talk about misleading! When I reached out to their support team, I got the same old response about terms and conditions. It's like they just don't care about making things clear for folks who might struggle a bit more with details. Honestly, it feels like they're just out to get money from people like me who have a hard time navigating tricky systems. Really disappointing experience and definitely not what I expected.

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  • J

    JANE

    1 reviews

    United Kingdom

    My frustrating experience

    Let me tell you about my frustrating experience with this company. I signed up on their site, thinking it was just a regular registration. Turns out, I unknowingly filled out some personality profile, which they later claimed was a report. Anyway, I realized within 24 hours that this site wasn't for me, and since there’s a 14-day cooling-off period, I thought canceling would be straightforward. Nope! They hit me with a £65 charge. Feels like a total scam. Plus, the search results showed only four people in my area. Really not worth the money. I'm trying to get a refund, but I have a feeling I’m gonna be ignored. Just save your cash and steer clear.

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  • T

    Tavi Wayne

    1 reviews

    United States

    Honestly, I thought EHarmony was

    Honestly, I thought EHarmony was going to be the ultimate matchmaking site, but it totally missed the mark for me. I was expecting some advanced algorithm to find me the perfect match, but it felt like they were just throwing random profiles at me. Like, why would I be paired with a long-haul trucker with certain political views? That’s not my vibe at all. The site felt like a ghost town—hardly any views on my profile and barely any messages. I prefer to let others make the first move, and that’s worked fine on other sites like Match. But EHarmony? It was a total letdown. I canceled my subscription pretty quickly. Definitely not doing that again.

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  • c

    christopher somerville

    1 reviews

    United Kingdom

    I signed up for this

    I signed up for this dating service hoping to meet someone special, but it turned into a nightmare. The site was full of scammers, and I quickly realized it wasn't worth my time or money. I decided to cancel my subscription, thinking it would be simple, but they insisted on charging me for the entire year. It's frustrating because all I wanted was to stop paying for a service that just didn’t deliver. Customer service didn’t seem to care about my concerns, and it felt like they just couldn’t grasp why I refused to pay for endless scammy interactions. If you're in the UK, think twice before subscribing. It’s just not worth the hassle or the money.

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  • m

    mandi solk

    1 reviews

    I tried eharmony hoping to

    I tried eharmony hoping to find something special, but ended up regretting it big time. I signed up for the premium membership, then changed my mind within the 14-day grace period. Still, they found a way to charge me a ridiculous amount. They sent me this email saying I’d be charged £65 for a personality report that usually costs £130. What? I never saw any mention of this cost. And when I looked at the report, it was so generic and inaccurate—definitely not worth anything close to £130. I feel totally misled and ripped off. My advice? Skip eharmony, and if you do join, avoid the personality report and read all the fine print carefully.

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  • v

    valerie honeybal

    1 reviews

    United Kingdom

    I thought I was signing

    I thought I was signing up for a decent dating site, but boy, was I wrong. First thing, they make you do this personality test, which you can't skip, and guess what? You end up paying £65 if you decide to cancel, even if it's less than a week. It's like they set a trap, and once you're in, there's no getting out without paying up. And getting them to respond to any complaints or bad reviews? Forget it. They just ignore you, and you're left feeling scammed and frustrated. Honestly, it's a total rip-off, and I wouldn't recommend it to anyone. Save your money and time and look elsewhere for a dating site that actually cares about its users.

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  • D

    Dell Moffat

    1 reviews

    United Kingdom

    Eharmony’s got me all puzzled

    Eharmony’s got me all puzzled. I signed up thinking it was straightforward, but boy, was I wrong. They lure you in with the promise of finding love, but the hidden costs are a real shocker. I mean, where’s the honesty? Felt like they were playing games, especially targeting folks like me who might not read every tiny detail. Suddenly, I'm tied into a long contract without realizing. And any changes? They’re buried in fine print or not mentioned at all. It feels like a trap, to be honest. If you’re thinking about joining, triple-check everything and don’t just fall for their upfront promises. It’s best to look at other options out there.

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  • R

    Richard DeMint

    1 reviews

    United States

    I tried out Eharmony

    I tried out Eharmony, expecting a smooth experience, but boy was I wrong. I picked a shorter subscription plan, thinking it would keep things flexible, but they automatically signed me up for a full year without my say-so. Three days in, they hit my credit card for £330, and then they say I owe another £500. It's ridiculous! I feel like I'm stuck dealing with these unexpected charges and now I'm looking at calling the bank to sort this mess out. Honestly, if you're looking for dating sites, there are better options out there. FlirtAff.com is my go-to and it’s been great for me. Eharmony's aggressive billing is just too much to handle.

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  • C

    Cornelia den Breejen

    1 reviews

    United Kingdom

    I signed up for eHarmony

    I signed up for eHarmony hoping to find something genuine, but the whole experience was a letdown. I kept seeing the same profiles over and over again, and some seemed totally fake. When I decided to cancel, they didn't just keep charging me—they charged me twice in one month to close my account! Their customer service was terrible. Every time I reached out, I got these automated replies that didn't help at all. They just focused on their fees and not on actually helping me. It felt like they only cared about getting my money. Seriously, do yourself a favor and choose another dating site. eHarmony is not worth the hassle or the cost.

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  • J

    James Skinner

    1 reviews

    Canada

    Not good experience

    I recently tried out Eharmony, hoping for a good experience, but it turned out to be a bit of a rollercoaster. I thought I was signing up for a short-term subscription, only to find out they automatically enrolled me for a full year. They charged my credit card £330 almost immediately, and now they're saying I owe them another £500. It's frustrating because I didn't expect this kind of billing practice. I'm reaching out to my bank and considering cancelling my credit card to avoid any more surprise charges. In the meantime, I've been exploring other options, and AFF96.com has been a pleasant surprise with much better results for me.

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  • Y

    Yeah, no way

    1 reviews

    United Kingdom

    I was pretty disappointed

    I tried using eHarmony and was pretty disappointed. Felt like there was nobody there; it was like a ghost town. Anyway, I decided to cancel my subscription after three months because it just wasn’t working out. eHarmony disabled my account as soon as I stopped the recurring payment, which their own terms and conditions say should be fine. But then, out of nowhere, I started getting these weird debt collection emails from some shady Spanish company called hcmcollect, demanding money for a service I didn’t even use. It’s been a nightmare. Honestly, save yourself the trouble and avoid eHarmony altogether. It’s not worth the stress.

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  • E

    Eugene Smith

    1 reviews

    United Kingdom

    I thought I'd give eHarmony

    I thought I'd give eHarmony a shot. Paid quite a bit, filled out my preferences, but the matches? Hardly close to what I was looking for. Within two weeks, I realized I might be better off just meeting people in random places. Decided to cancel, only to find out I'd be charged over £60 for some so-called personality profile. When I questioned it, they just sent me a generic reply pointing to the terms and conditions. Tried complaining, but got the same copy-paste response, and then was told I couldn't complain anymore. Now, I'm just telling everyone online to be cautious and maybe just stick to meeting people the old-fashioned way.

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  • M

    Maria Desay

    1 reviews

    United Kingdom

    I joined this dating site

    I joined this dating site hoping to meet new people, but it’s been a frustrating ride. After paying for a subscription, I kept seeing the same profiles over and over. Feeling stuck, I decided to cancel my membership, thinking I'd at least get what I already paid for. Nope, they canceled it right away, and I lost access for the entire month I’d paid upfront. To make things worse, they charged me for six more months that I never asked for! Tried reaching out to customer service, but they were no help at all. It feels like they just don’t care about customers. Total letdown, and now I’m stuck paying for something I can’t even use.

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  • A

    A Poules

    1 reviews

    United Kingdom

    I signed up for eharmony

    I signed up for eharmony hoping to find a good match, but things took a weird turn. Without my go-ahead, they canceled my subscription, which was already a bit frustrating. Then, they hit me with a £65 charge for just three days of use. I mean, really? It felt like I'd been scammed. I started checking out other reviews and, surprise, surprise, plenty of folks had similar stories. It’s like a pattern with them. I regret not doing more research before diving in. Eharmony’s approach felt super shady and not what I expected from a service like this. It's definitely left a bad taste in my mouth and I'm steering clear in the future.

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  • A

    Angela

    1 reviews

    United Kingdom

    I wish I had read

    I wish I had read reviews about E-Harmony before wasting my time and money. It's a total scam. I thought I'd give it a shot, but within 24 hours, I realized it was a mistake. They lure you in with a "14 day cooling period," but it's just a trap. You end up getting charged £64 for some ridiculous personality profile you didn't even ask for! And apparently, they're being sued in Australia and Canada for the same shady practices. How are they still in business? I'm definitely reporting them to Trading Standards, and I recommend anyone else who feels ripped off do the same. Save yourself the hassle and steer clear of E-Harmony!

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  • E

    Edward Brady

    1 reviews

    Trying E Harmony was quite

    Trying E Harmony was quite an experience, but not a good one. They say you get 14 days to decide, but you can’t message anyone unless you subscribe. I mentioned my disability in my profile and got a few matches who weren't interested. Changed my profile to non-disabled and immediately got more hits. I canceled after just 2 days, but they locked me into a 12-month contract and charged me £62 out of £120. They even filled out parts of my profile because I was slow. You can’t text anyone until they have your money. If you have a disability, I’d stay away. They keep spamming you even after you unsubscribe. Total money grab.

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  • M

    MB

    1 reviews

    United Kingdom

    So, I signed up for

    So, I signed up for the premium membership on November 17, but after five days, I decided it wasn't for me and tried to cancel. I followed their instructions and reached out to customer service. But then they said they'd still charge me £65 for a personality profile they had already sent when I first joined, even though it was fully paid for back then. This feels like a blatant rip-off, just an excuse to sneak in a cancellation fee. And guess what? As soon as I started complaining, customer service just ghosted me. I'm definitely taking this to the Competition & Markets Authority. This is not how you treat customers.

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  • P

    Paul

    1 reviews

    United Kingdom

    I thought I'd try this

    I thought I'd try this new service, but it turned out to be a real headache. Signed up thinking it was flexible, but they're sneaky with those 12 or 24-month contracts. I swear, the terms and conditions were buried somewhere no one would ever look. Tried canceling after two weeks, but it's like hitting a brick wall. Customer service? Not helpful at all. And the matching? Let's just say they don't really deliver on their promises. I kept getting messages from accounts that felt totally fake. It's frustrating when you trust a site and they just don't live up to what they say. Definitely not worth the stress or money.

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  • M

    Michelle Newlove

    1 reviews

    United Kingdom

    I thought I'd give this

    I thought I'd give this service a shot, even after they kept my initial £65.00 from a hasty decision. Figured I'd at least try when they lured me back with those so-called discounts. But when I realized it wasn’t worth it and cancelled within 14 days, they snatched another £53.00. Two emails promised a refund, but suddenly they changed their minds when I asked about the process. It feels like they’re just in it for the money, and it's frustrating. Now, I’m stuck dealing with small claims court, all because I want to stand up for myself. Honestly, steer clear of this company. They're more trouble than they're worth.

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  • A

    Andrew

    1 reviews

    United Kingdom

    I had a terrible experience

    I had a terrible experience with eHarmony. They lure you in with “free surveys” if you activate their Premium Service within 14 days, but trying to get a refund under UK’s cooling-off period ends up costing you £65. This feels like a scam. The profiles are mostly inactive because no one wants to pay the absurd £300 for their so-called ‘Premium’ service. It’s not premium at all. I feel like they’re just trying to rip people off, hiding behind legal clauses that don’t hold up. I had to go to my credit card company to get a refund. Avoid this service and warn your friends. Dishonest company, poor customer experience.

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  • m

    m

    1 reviews

    United Kingdom

    Wish I had checked out

    Wish I had checked out the reviews before tossing £62.16 to this company. I signed up for a 6-month premium but realized almost immediately it wasn't for me—the dating pool in my area is practically empty. So, I asked for a refund within two hours. Their response? They canceled my premium access but refused to return my money, saying they deducted £65 for some dubious "personality profile" test where you pick shapes. They even claimed I still owe them £2.86! According to the UK Consumer Act, there's a 14-day cooling-off period. I canceled within three hours, yet they still wouldn't budge. Feels like a total scam.

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Rating on other websites

  • Trustpilot

    1.6

  • Sitejabber

    1.1

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Wedding & Party

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

eHarmony.co.uk is 17 out of 18 best companies in Wedding & Party on RealReviews.io

About eHarmony.co.uk

eHarmony UK focuses on creating long-lasting relationships by matching users on 18 dimensions of compatibility. They take the time to understand your values and personality traits. This ensures connections with people who are truly right for you. Unlike other services, Eharmony prioritizes quality over quantity in matches. Users can trust that their matches are genuinely worth getting to know.

Key Details:

  • Location: The company is headquartered in London, United Kingdom.
  • Founders: eHarmony.co.uk was founded by Neil Clark Warren.
  • Foundation Date: The company was established in the year 2000.

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