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Latest reviews in category

  • Rony Blum reviewed
    Airbnb

    I had a really frustrating experience with Airbnb recently and wanted to share it. I had to cancel a 5-night stay after the full refund period but before the 50% refund deadline. The host was kind and said they’d refund me if the dates got rebooked. So, I canceled early to give them more time to find new guests. When the dates got rebooked, things got messy. The host said one date wasn’t rebooked even though Airbnb showed it as unavailable. The refund amount seemed super low with no clear explanation. And the worst part? Airbnb charged service fees twice – once from me and once from the new guest for the same dates. I reached out to Airbnb support multiple times about the double-charging issue, but they just stuck to their policies and refused to refund the service fees (about $250). This felt really unfair and has seriously damaged my trust in Airbnb. I’ve been using them for years, but now I’m looking at other options for my future travels. Be careful with Airbnb’s refund policies – even if a host promises to refund you based on rebooking, Airbnb will keep their service fees, profiting twice from the same dates.

  • Ayoub Zn reviewed
    Airbnb

    I recently requested to remove a review that seemed pretty retaliatory but it got denied. As a host who's been doing this for three years with great feedback, I'm really bummed out. The guest broke house rules, showed up before check-in, and then left a bad review after I reminded them of the rules. It feels unfair because the review doesn’t accurately reflect the stay. I get that the decision is final, but I think there should be more consideration when a host has a solid record and the review seems like payback. Hopefully, future policies will support hosts better when dealing with these kinds of reviews.

  • Merna reviewed
    BeachReunion.com

    We've been visiting Florida for over 20 years, and this year Beach Reunion was a standout. Their communication was top-notch, always ready to address our concerns. We had a large group - 10 adults and 10 grandchildren - and the house was perfect. Spacious, clean, and a well-stocked kitchen made our stay comfortable. The location couldn't have been better, close to the beach and shopping. We loved using the golf cart to explore and take the kids for rides. Despite usually heading further south for warmer weather, this week was ideal, with only one rainy day that we used for shopping. The pool was warm, and the area felt safe and quiet, great for walks. Though our original booking fell through due to renovations, Beach Reunion provided a fantastic alternative that met all our needs. They even added extra seating by the pool. A couple more cleaning tools would be handy, but we'll definitely return to Destin!