I thought I'd found a perfect vacation spot based on the glowing reviews, but things went downhill fast. The place was a mess, with bugs everywhere, and it was definitely not what I expected. When I tried to reach out to Vacasa, they just brushed off my concerns. And funny enough, I never got a link to leave a review—maybe they knew what I'd say. The kicker? I got slapped with a $200 cleaning fee for a place that was far from clean. It feels like they're letting owners rent out subpar properties without any checks. Honestly, I just want my money back and a better experience next time.