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  • Lea Tronicek reviewed
    Airbnb

    I booked a long-term stay through Airbnb, thinking it’d be a quiet and livable place like the listing said. Instead, it was a nightmare. The shared living room was constantly noisy, with loud TV and music blaring until 3 AM and starting again at 8 AM. This was never mentioned in the listing when I booked. After complaining, the listing was sneakily edited to include “noise potential.” Getting help from Airbnb support was frustrating. I sent them videos, screenshots, and detailed info, but they kept asking the same questions and suggested I cancel the booking myself without promising a refund. Plus, I couldn't even get to the apartment for the first three days because of severe flooding and a cyclone. I had to find emergency accommodation, and Airbnb didn’t seem to care. I’m exhausted, financially strained, and emotionally drained. Still waiting for a refund and some justice. No one should have to go through this. Airbnb really dropped the ball.

  • David Hussey reviewed
    Airbnb

    Staying in this place was a nightmare. The listing called it a "stunning Bath town house," but what we walked into was far from it. The place was filthy, with a damp smell everywhere. The stair carpet was loose and felt dangerous, and there were broken items like blinds and chair legs. We contacted the hosts right away, but they didn’t lift a finger to help. To make matters worse, Airbnb took down our negative review, saying it didn't fit their rules. We felt completely ignored and let down. Safe to say, I won’t be booking with them again and wouldn’t recommend it to anyone.

  • Aneisha Shabazz reviewed
    Airbnb

    When we first saw the photos, the place looked perfect, but the reality was far from it. The host lives in the basement with his bedridden mother, who he leaves alone all day. We often heard banging from downstairs, like someone was trapped. The host controls the heat and air with his phone and even spies on you. If he gets upset, he holds your mail and has strange breakdowns, making it very uncomfortable. He had some shady rental agreement outside of Airbnb and when another guest booked, he wanted us to leave early. He even cut the electricity during a winter storm to force us out. This place was a nightmare. Avoid at all costs!