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  • Joann Rowland reviewed
    Airbnb

    Let me tell you about my Airbnb saga. I had to cancel a guest's stay due to some issues, and things went south real fast. The guest wasn't happy and decided to spin a few tales, making me look like the bad guy. Airbnb jumped the gun and didn't bother digging deeper to get the real story. They just took her word for it and, boom, my account was gone. No investigation, no chance for me to explain. It's like they didn't care about the truth or my side at all. I was a regular user, but now I'm left wondering if they really value hosts like they say.

  • Chelsey reviewed
    Airbnb

    I had this big ski trip planned, and I thought everything was set. I’d rented this amazing house through Airbnb and even chatted with a rep who said I might get to check in early. But then, just three days before we were supposed to leave, Airbnb cancelled on me without a word of explanation! Talk about stress. I ended up reaching out directly to the management company and, surprise, I actually saved a bunch of money by booking with them. Airbnb’s great for browsing options, but honestly, I’d say skip booking through them if you can. Going direct turned out to be cheaper and a lot less hassle in the end!

  • KA reviewed
    Airbnb

    During a recent stay in Florida, things took a weird turn. I had rented this cute house, hoping for some chill time by the pool. But imagine my surprise when I spotted a camera pointed right at it! No mention of this in the listing, which, as far as I know, goes against Airbnb's rules. I mean, who wants to be watched while they're trying to unwind? Left the place pronto and cancelled the reservation. Thought Airbnb would have my back, but nope, no refund. Makes you wonder if they really care about the policies they put out there. Definitely not the experience I was hoping for.