Migration took effort, but support and docs were solid. We connected Airbnb, Vrbo, and Booking, set rules, and flipped on auto messages. Owner statements and team tasks clicked fast. What stood out is fewer manual errors and more direct bookings.
They bring inquiries and handle messaging, which helps. Pricing tweaks can feel opaque, and a cleaner swap once missed our checklist. After pushing for notes in the listing, quality stabilized and bookings stayed strong. A fair tradeoff for the lower fee.
Setup had a learning curve, but the UI grows on you. Channel syncs and pricing automation work well. The onboarding checklist helped keep us on track. Worth it for multi property ops.