Reviews Summary

Vacasa.com has a 4.0 - star rating from 3 reviews, indicating a high level of customer satisfaction!

5 stars
2 Reviews
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1 review
1 stars
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Rating (1.0)

About company

Vacasa prioritizes simplifying the vacation rental experience for homeowners and guests alike. With professional rental management services, Vacasa oversees over 30,000 vacation homes across 400 destinations, spanning the U.S., Canada, Mexico, Belize, and Costa Rica. Their dedicated team ensures seamless operations and exceptional guest experiences, from booking to departure. Homeowners benefit from stress-free management, while guests enjoy hassle-free stays in well-maintained properties. With Vacasa, both homeowners and guests can trust in a reliable partner for their vacation rental needs, making every getaway a memorable and enjoyable experience.

Key Details:

  • Location: The company is headquartered in Portland, United States.
  • Founders: Vacasa.com was founded by Eric Breon and Cliff Johnson.
  • Foundation Date: The company was established in the year 2009.

Customer reviews

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(5.0)
Booking is simple, descriptions are right on
by Jason B

Booking is simple, descriptions are right on, and the product is steady. Regrettably, my initial reservation got axed due to the property being sold, but Vacasa's customer service team was very helpful and swiftly got me rebooked nearby with no hassle. We had a good vacation and didn't have lots of chores at check-out. Much better than AirBnB.

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(2.0)
The property was modern and matched
by Melissa

The property was modern and matched the photos. But the floors were filthy, the coffee maker was broken, and the dryer didn’t heat. Vacasa didn’t fix any issues; they only said they’d tell local management. Vacasa sent a lot of texts and emails before, during, and after our stay, but offered no real help.

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(5.0)
I like how the company showed the property
by Broussard

I like how the company showed the property just like in the ad. They texted about cleaning, which was nice. When I got there after graduation, it was good. Beds comfy, but some dust on fans and windows. Oven was dirty when we tried baking. Small things, probably fixed now. 5 stars for the house.

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