Reviews Summary

Top Villas has a 4.0 - star rating from 11 reviews, indicating a high level of customer satisfaction!

5 stars
7 Reviews
4 stars
1 review
3 stars
1 review
2 stars
0 Reviews
1 stars
2 Reviews
Rating (1.0)

About company

Top Villas boasts a collection of over 10,000 luxury accommodations, including villas, townhouses, and condos across 150 premier destinations worldwide. From Orlando's proximity to Disney World to Caribbean beachside havens, they offer diverse vacation homes suitable for couples, families, and large groups. Commitment to exceptional service is central to their mission, with a focus on providing guests with their dream vacation tailored to individual preferences. Their dedicated Travel Planners assist in finding the perfect villa and personalizing stays with services like private chefs, car hire, and attraction tickets. With a motto of 'Your dream vacation, the way you want it,' Top Villas ensures a seamless and delightful travel experience.

Key Details:

  • Location: The company is headquartered in Orlando, United States.
  • Founders: Top Villas was founded by Tom Mannings, James Mannings .
  • Foundation Date: The company was established in the year 2010.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(5.0)
This website's simple.
by Brenda

This website's simple. Tells you what's in and out, with prices for add-ons. Like how they break down charges. Get rental details right away when you book.

Respond as company
(5.0)
A professionally run company
by Anonymous

A professionally run company, unlike orlandoshortterm.com (which is pure garbage juice). Never had a problem with thetopvillas.com if you want excellent service go with them every time.

Respond as company
(5.0)
Our Villa representative was responsive
by Nata

Our Villa representative was responsive and provided great customer service by giving us villas that matched our request exactly. We were able to review the links for quick selection without a lot of back and forth. Very Happy!

Respond as company
(3.0)
The experience wasn't very good.
by Candace

The experience wasn't very good. In just one day, two people canceled on me. When I tried to switch to a smaller house by moving my deposit, they said I'd lose it.

Respond as company
(5.0)
The website is set up well and gives
by Cassie

The website is set up well and gives a lot of information about the villas and the ChampionsGate community, which is nice. Seeing photos of the homes is good too. Booking was simple. Jess was helpful and gave good customer service. My family and I are looking forward to our stay next year. :)

Respond as company
(4.0)
The website was good and
by Torr

The website was good and simple to use, but it could be improved for people to see the floor plan more easily. I wanted to understand how the beds in the theme bedrooms were arranged, but it's tricky from the photos alone. Adding a virtual tour would be really helpful.

Respond as company
(5.0)
The website is nicely crafted with
by Sage

The website is nicely crafted with a user-friendly layout, making navigation and searching a breeze. The inclusion of key information is well-executed, enhancing the overall experience. Booking was straightforward, and the follow-up confirmation was clear and well-documented.

Respond as company
(1.0)
Utilized Top Villas for Windsor Hills
by Anonymous

Utilized Top Villas for Windsor Hills 1004 arrival on 2/7/24. Regrettably, the property did not match the advertised description. Various issues were encountered, particularly with malfunctioning TVs. Despite reporting these concerns with accompanying photos, resolution from Top Villas was lacking. Additionally, an extra fee for a heated pool was paid, but the pool remained unheated throughout the stay. Despite requesting a refund for this unfulfilled service, no reimbursement was provided. Caution is advised for potential buyers.

Respond as company
(5.0)
Top Villas for the win! Used
by keren havi

Top Villas for the win! Used their properties three times now, and every time has been absolutely flawless. Tried another big-name company, and oh boy, what a letdown – Top Villas is where it's at. Shoutout to Becky – she's been a superstar, arranging everything we needed and firing back answers to our questions lightning-fast. Seriously, can't recommend them enough. Big thanks!

Respond as company
(1.0)
That's outrageous! Booked
by John Ford

That's outrageous! Booked a place in Reunion Resort, Florida, 10 months in advance, dropped a $6000 deposit, and got everything confirmed. All good, right? Nope! Five months later, out of the blue, they hit you with a notification that your booking is now over $60,000 – doubling the price for the same stay! Went from $1700 a night to a whopping $3800, and their excuse? "Oh, the owner changed the price." You're stuck for five months, planning flights, park visits, meals for 28 people, and then they drop this bomb? "There's nothing we can do," they say. Unbelievable. This is not going away quietly – first step, dropping this review. They need to know this is not okay!

Respond as company
(5.0)
Absolutely loved our stay
by Kay Guthrie

Absolutely loved our stay at this place over Halloween! The property is fantastic, and the location is a dream – super close to the main theme parks. The house itself is spacious, well-appointed, and the kids were over the moon about the pool and cinema room. Already counting down the days until our next stay here!

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies