Best in Running

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Keonhoe Cha reviewed
RoadRunnerSports

I found their exchange policy to be not good, even if I never used it. I placed an order online recently, but it was cancelled the next day. After waiting for 30 minutes, I reached their customer service. I ordered a different color on the phone, but after a few days with no updates, I called again. They told me they still didn't have any news and that it was on its way. They promised to inform me once the tracking number was ready. Frustrated, I decided to go to the store instead, but when I tried to cancel the order, they said it couldn't be done. I had to receive the order and send it back. How can an order not be cancelled if it hasn’t even been shipped? It’s completely silly. Their online service is a mess.
Sasha reviewed
RoadRunnerSports

Their employee training focuses heavily on upselling, pushing unnecessary products on unsuspecting customers. I was let go and accused of alarming things, which shocked me. It's unsettling to hear such accusations from the company owner.
Howard reviewed
RoadRunnerSports

This company surely deserves 5 stars. They have the best customer service and return policies without any charge.