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  • Lee Meredith reviewed
    Ask-Crew

    Ann listened very carefully to the problem I was facing. We tried several things to fix it, but the Roku TV was the main problem, and usual solutions did not work. I had to do a factory reset on my TV and reset my hotspot. Now I need to reinstall my apps like movies, sports, and more, but the problem is fixed. There was a lot of unplugging and plugging back in, restarting the hotspot, testing internet speed, and other checks. Ann patiently guided me through each step, making sure I followed her directions closely.

  • Lacy B Sanchez reviewed
    Expert Squad

    My video call app wouldn’t start, which was really bad since I had an important meeting. The expert didn’t only send instructions but guided me through all the steps. I felt helped the whole time, and in about 10 minutes I was able to join the call. I didn’t think online support could be this quick and helpful. Strongly recomended!

  • Linda A. reviewed
    Howly

    was dealing with pop ups, the expert was realy nice and didnt rush me even tho I'm slow. He fixed the issue and now my computer works fine. thank you