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  • chettan shahi reviewed
    Howly

    I was curious about a few things and wanted some quick answers, so I reached out to customer support. The agent was super fast in responding, which was a pleasant surprise. I didn't have to wait around or deal with any annoying hold music. They got straight to the point and answered everything I needed to know. Honestly, it made me feel like they really cared about helping out. I gave them a 5-star rating because of how efficiently they handled my questions. Now, I'm interested to see how this experience stacks up against using AI for problem-solving in the future. But for now, I'm pretty satisfied with the human touch in their service.

  • BG reviewed
    Howly

    I discovered this company withdrawing funds from my father's account without his awareness or consent. It's been a frustrating experience trying to resolve this. After noticing the last payment, I reached out to their customer service and only got an automated message saying the subscription was canceled. However, the charges continued, which is incredibly concerning. It feels like they're taking advantage of vulnerable customers, and that’s just not right. They finally refunded the subscription as credits to his account, but I'm keeping this review up until I receive solid confirmation that his subscription is actually canceled and all personal and payment details are deleted. This situation has been really upsetting for us.

  • Trinittie reviewed
    Howly

    Signed up skeptical, but the chat didn’t waste time. They read logs, gave steps, and boom, the stubborn printer behaved. I’m stunned, in a good way.