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  • Christopher Ford reviewed
    Preloved Tech

    They received my laptop and revised the offer due to wear on the lid. We went back and forth with photos. In the end I asked for a return and they sent it back promptly, no drama. Communication was polite and the process felt fair, even if I disagreed with the grading. If I use them again, I’ll be extra strict describing condition. The online quote is easy, just remember inspection can nudge the price either way.

  • Daniel O'Dowd reviewed
    Howly

    Like others here, I was charged $1 for a small PDF update I needed, without realizing that it enrolled me in a $39-a-month subscription for a service I never used.

  • Stevens Amira reviewed
    Ask-Crew

    Began with a low trial and jumped into the web chat. Responses came fast and the tone was patient. When my question got nuanced, the guidance felt generic and I had to rephrase twice. Billing was clear in the account area, but the trial rollover surprised me.