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  • Stanley H. reviewed
    Howly

    Agent replied fast and the fix worked, but the plan details weren’t obvious before chat started. I noticed a recurring charge the next day, contacted support, and they walked me through cancellation and a partial refund to balance. Professional tone, just not super transparent up front. Would use again in a pinch, with auto renew toggled off right away so I don’t forget.

  • Raelynn Sullivan reviewed
    Superior Appliance Sales & Service

    Called mid-morning for a washer that refused to spin. They quoted the service call clearly, arrived in the afternoon, and had the part on the truck. The tech explained the failure in plain English, swapped it, and ran a full test while we watched. No mess left behind. I paid exactly what they estimated, tax included, and got an emailed receipt. Honestly felt like magic compared to past repair sagas. Friendly, on time, and the machine works like it should.

  • imogen kelly reviewed
    Superior Appliance Sales & Service

    I had to move my appointment and texted the number on the reminder. They responded quickly with two new slots and a confirmation link. Clear, respectful, and on time the day of. Exactly what you want from a local shop.