My mother-in-law had a bit of a tech mishap recently. She was trying to set up a new printer and ended up on a site that looked just like HP’s. The printer wouldn't connect and kept pushing her to chat with someone on the site. That quick chat somehow turned into a phone call where they convinced her she needed better antivirus protection. Next thing we know, she's signed up for this “NORTON LIFETIME, PLATINUM,+ Unlimited- $999.99 Technical Support.” Luckily, she called us before it was too late, and we managed to stop the transaction. Thankfully, the credit card company helped halt the charge. We've also reported this to the FTC, as it fits their description of a tech support scam. Be careful out there!
