I walked into the pet shop not really knowing what to expect, but Susie, the pet specialist, truly made the experience amazing. She seemed to know everything there is about pets and was super patient as I rambled on about what I wanted in a breeder. Susie was all ears, taking notes like she was solving a puzzle. She worked tirelessly, reaching out through calls, texts, and emails, even after hours. Every question I threw at her, she had an answer ready. It felt like she was on this journey with me, making sure I found the perfect pet. Her dedication was impressive, and I really appreciated all the effort she put into helping me.