I visited the store to find a new puppy, and the experience was really nice. Susie was helpful, but Brooke was the real star. She seemed to understand exactly what I was looking for and knew just how to help. It felt like she genuinely cared about helping me find the perfect puppy, and I never felt like I was a bother to her. Whenever I had a question, she got back to me quickly, which made the whole process smooth and stress-free. Honestly, having someone like Brooke on the team is a big plus. She's a gem, and I’m thrilled with my new furry friend!