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  • Pamela reviewed
    Bestcustom.co

    As a regular customer, I was really impressed with how this company handled a small hiccup. I had ordered a Masters Degree Plaque, and unfortunately, the first one arrived broken. I reached out to them, attaching a photo of the damage, and they were quick to respond. To my surprise, they sent me a replacement plaque at no extra cost, and it arrived in perfect condition. The packaging this time was super secure, so no issues there. The new plaque looks fantastic, and I'm genuinely happy with the quality. I definitely think this company knows how to treat its customers right, and their products are top-notch. Would recommend them to anyone!

  • Patricia Freeland reviewed
    Bestcustom.co

    I ordered a white hat with "Freedom" embroidered on it, excited to wear it for an upcoming event. When the package arrived, I quickly opened it only to find a hat that was a weathered grey instead of white. To make matters worse, the embroidery wasn't even done correctly; it read "FREED OM" with a noticeable space in the middle. This wasn't what I expected at all. I'm really disappointed and now I'm trying to figure out how to get a refund. I wish the process had gone smoother, and I hope customer service can help sort this out.

  • Sue S. reviewed
    Justlyne.com

    The drawing of my pet came out amazing! I had some problems with the ordering, but the support team helped me a lot and made sure everything was just right.