I decided to get my mom an infinity patch, sounded like a perfect gift. But the website was such a hassle to use. No clear details after ordering, so I was left guessing until it showed up. I emailed Best Custom multiple times to confirm things, but no one got back to me. After almost a month, the patch arrived, but it was totally wrong. I wanted "Mom" on it, like the one they advertised, but instead, it had my name on it. Their site doesn't explain things well at all, so it was a mess. Now, I still don't have the patch I wanted and I haven't bothered contacting them again. I think I'll just look for another place.