I decided to give this website a shot and placed my first order, opting to pay extra for fast shipping. I was really looking forward to getting my stuff on time, but when it didn't arrive, I reached out to customer service to find out what was going on. Instead of getting a helpful response, they just directed me back to the generic tracking information. It was really frustrating because I didn't get any clear answers, and I felt like I wasted money on the expedited shipping. Definitely not the experience I was hoping for.