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  • Alaska Customer reviewed
    Pictureframes.com

    I had a quick and friendly response from customer service when I encountered an issue with my order. They resolved the issue quickly and I am very satisfied with the outcome. I recommend this seller.

  • Mandy reviewed
    Bestcustom.co

    I was super excited about the custom Christmas gifts I ordered. But when the tracking said they were delivered, there was nothing on my doorstep. I reached out to the company immediately, hoping they could sort it out. They replied, asking if the package had arrived yet, which it clearly hadn't. I confirmed that, but then... radio silence. I kept reaching out, hoping for some guidance or solution, but got nothing. It's frustrating because I spent quite a bit on these gifts, and now I have neither the gifts nor my money back. Just left disappointed and empty-handed during the holidays.

  • elliott jordan reviewed
    Bestcustom.co

    I decided to splurge a bit and go for the upgraded quality, thinking made in USA meant top-notch. After waiting weeks, the package finally arrived, but one glass was shattered. The rest looked like someone slapped a dull sticker on them, totally not what the website showed. I've tried reaching out to the company three times now, hoping for some kind of solution, but it's like I'm talking to a wall. Zero response! These were supposed to be special Christmas gifts, and I shelled out $50 per glass. Honestly, I'm embarrassed even thinking about giving them away now. Super frustrating experience, to say the least.