Reviews Summary

Justlyne.com has a 3.2 - star rating from 21 reviews, indicating a low level of customer satisfaction!

5 stars
11 reviews
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8 reviews
Rating (1.0)

About company

Justlyne. is an online company that specializes in creating one-of-a-kind line art based on personal photographs. The company's niche is transforming cherished memories into minimalist yet expressive art pieces. This approach has resonated with customers looking for personalized and meaningful gifts or keepsakes.

Is Justlyne reliable? Yes! Justlyne's uniqueness stems from its focus on a specific art style – single-line drawings – that captures the essence of a moment or a person in a simple, elegant form. This distinct style sets Justlyne apart in a market crowded with more conventional personalized art offerings.

Product Range or Services Offered

Justlyne's product range primarily includes custom clothing and prints centered around their signature one-line art style. Customers can choose from various products, such as custom hoodies, sweatshirts, T-shirts, and print formats. All these items can be personalized with a unique one-line drawing created by Justlyne's artists from customer-provided photos. This process involves a collaborative effort where the customer's vision is brought to life through the skill and creativity of Justlyne's artists.

The products are not only personalized but also of high quality. For instance, custom clothing items like hoodies and sweatshirts are crafted with attention to detail, using embroidery and Direct-to-Garment (DTG) printing techniques. The embroidery employs luxurious satin and intricate run stitches, while DTG printing utilizes eco-friendly water-based inks. As for the prints, they are produced on sustainably sourced, FSC-certified paper, underscoring Justlyne's commitment to environmental responsibility.

Is Justlyne safe? Yes. A key feature of Justlyne's service is the emphasis on customer involvement and satisfaction. The company offers unlimited revisions, ensuring the final product aligns perfectly with the customer's expectations. This customer-centric approach is evident in their high customer satisfaction ratings and positive reviews, with many customers praising the products' quality, uniqueness, and emotional significance.

Moreover, Justlyne.com's operation is rooted in a love for commemorating special moments. The founders, Mariana and Vicente, have built the business with a clear vision: to create products that capture memories and become a part of their customers' life stories.

Just Lyne reviews reflect a strong customer preference for their unique product offerings and personalized services. The company's focus on quality, customer satisfaction, and sustainability makes it a standout choice for those seeking to immortalize their memories in a distinctive and meaningful way.

Website User Experience

Justlyne.com offers an engaging and user-friendly online experience. The website's design is straightforward and intuitive. Customers can quickly access different categories like custom hoodies, sweatshirts, T-shirts, and prints, which are prominently displayed on the homepage. The site's search functionality is efficient, helping users quickly locate specific products or information.

Furthermore, the process from selection to checkout is streamlined and user-friendly. Customers appreciate the ease of placing orders and the ability to preview and revise their custom designs, a feature that enhances the overall shopping experience. Justlyne.com's commitment to customer satisfaction is evident in their offer of unlimited revisions until the customer is 100% satisfied with their design, ensuring a personalized and gratifying experience that resonates with Justlyne reviews.

Pricing and Payment Options

Justlyne.com positions itself in the market with a pricing strategy that balances quality and affordability. While the company offers premium, personalized products, it ensures that the prices are accessible to a broad range of customers. The website frequently features sales and promotions, such as a holiday sale with up to 25% off, making their unique products even more attractive.

For those looking for an even better deal, Justlyne promo code offers are occasionally available, providing additional savings on their range of custom products. These promotional offers make Justlyne's unique and personalized items accessible to a wider audience, ensuring that more customers can enjoy the experience of turning their memories into custom art pieces.

The website accepts various payment methods, catering to the convenience of different customers. Payment options include major credit cards such as Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay. This range of payment options ensures a smooth and hassle-free checkout process for all customers.

Overall, Justlyne.com provides a comprehensive and satisfying online shopping experience, combining ease of use, a customer-centric approach, and flexible payment options, all contributing to the positive Justlyne reviews found online​​​.

Shipping and Delivery Policies

Justlyne.com provides shipping services across the United States, Canada, and Australia. They offer complimentary shipping for orders exceeding $90. The process for orders involves a 1-2 week timeframe during which customers receive their design via email for feedback and approval. Following this, the production phase takes 1-3 business days.

After production, the items are dispatched to the customers. The duration of shipping differs depending on the destination. In the USA and Canada, standard shipping fees begin at $2.99, with an expected delivery timeline of 4-8 business days. For quicker delivery, priority shipping is available at $13, promising a delivery period of 4-6 business days, and express shipping is offered at $25 for a speedy 2-4 business day delivery.

Australian customers can expect shipping charges starting at $6.99, with a delivery window of 6-15 business days. Is Justlyne a scam? No! But customers should know that Justlyne.com does not guarantee delivery dates and is not responsible for products delivered after the estimated date. Additionally, customers are responsible for any duties or taxes on international shipments​.

Customer Support and Engagement

Justlyne.com's customer support is primarily accessible via email. They do not offer customer phone support, but a phone number is available for company-related inquiries. Customers are encouraged to email the provided contact address for questions or support needs. The website offers a user-friendly experience with a FAQ section that provides detailed information about their products and services, including design previews, production times, and shipping details. Justlyne's commitment to customer satisfaction is evident in its policy of offering unlimited revisions to ensure that the final product meets the customer's expectations.

Regarding Justlyne returns, due to the personalized nature of their products, Justlyne.com does not accommodate order cancellations once they have been placed. This policy aligns with the custom and unique nature of their offerings. However, the company emphasizes its dedication to customer satisfaction through its revision and approval process before production and shipping. They encourage customers to email for clarifications or support, and they strive to address any minor Justlyne complaints effectively and promptly​​​.

Data Security and Privacy

Justlyne.com takes the security and confidentiality of customer data seriously. While specific certifications or detailed compliance with data protection regulations are not explicitly mentioned on their website, the site does employ security measures to protect customer information.

The contact page on Justlyne.com indicates that the site is protected by reCAPTCHA, a service from Google designed to protect websites from spam and abuse. This system helps ensure that the data entered on the site is by genuine users and not automated software, which is fundamental to data security.

The company also took measures to protect the main website from DDoS attacks and brute force practices. Such an approach can be regarded as overly prudent since the company is not large enough to attract the attention of major players. At the same time, users can rest assured that their data will be safe.

For privacy concerns, Justlyne.com has a privacy policy available on its website, a standard practice for online businesses. This policy outlines how customer data is collected, used, and protected, ensuring transparency in their data handling practices. Customers who have interacted with Justlyne and left each Justlyne review have not raised significant concerns regarding data security and privacy, suggesting that the measures effectively safeguard customer information.

Customer reviews

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(1.0)
Ruined birthday present and worse customer service.
by Chris

Service was terrible. The size on the hoodies I ordered was wrong and a complete waste of $100 for a ruined birthday present for my wife. All they would do is offer me 30% off a future order. I'd recommend avoiding. Even after they offered a 30% discount on an addition/replacement order they won't respond to messages through their email or their support site to offer the discount. There is also no way to use a design that they already created on an additional product. This outsourced customer support is a mess and you can tell that the owners just run this company as cheaply as possible while charging for premium products and services.

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(5.0)
This is the third time I've ordered from
by Allyson

This is the third time I've ordered from you guys and the first time I requested additions. Working with you feels so wonderfully personal and special. I absolutely love the work you do.

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(5.0)
Company's design matchd
by elly

Company's design matchd da picture just like I wanted. I appreciatd bein' able to ask for edits if needed.

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(5.0)
I really like the end result of the design!
by Heather

I really like the end result of the design! I had to make some changes because I'm very particular about how things look, being an art director myself. The designer listened to all my suggestions and got what I wanted. I was surprised at how quickly they made the changes! I definitely suggest them!

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(5.0)
I'm quite impressed with
by Elizabeth

I'm quite impressed with how they transformed a blurrrry image into a fantastic design. Goooodwork!

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(1.0)
$100 down the drain. Ordered a
by Anonymous

$100 down the drain. Ordered a design, got a white box on a $20 hoodie. Total disappointment. Save yourself the trouble and money. No refund offered. Company is a letdown.

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(1.0)
The company disappointed me by
by William Mansavage

The company disappointed me by omitting the additional text I paid for. The resulting order, intended as a gift, was incorrect. Despite my prompt complaint, their solution was to buy another item for accuracy assurance. If the first order was flawed, why risk a repeat? Spending almost $100 on an inaccurate order and then being prompted to spend more is unacceptable. Consider exploring alternative shopping options.

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(5.0)
Impressed by the swift response! Uploaded
by Jamie Durham

Impressed by the swift response! Uploaded photos and sought help picking one, and in no time, the designers presented a design. Efficiently made adjustments and received it the following day. The service was prompt and satisfying.

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(1.0)
Terrible service
by DeAnna Laramie

Ordered 11/27. Received 1/19 with a stain on front. My Christmas gift ruined. They apologized for delay but would not cancel or refund. I’m guessing they are NOT a U S company

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(1.0)
The design phase with Just Lyne was straightforward
by Patrick Moore

The design phase with Just Lyne was straightforward, generating a draft promptly and incorporating requested changes efficiently. However, post-approval, the production process has been disappointing. Despite an expected 1-3 day timeline, my item, approved on 12/22, is still in production as of 1/18. Attempts to seek information from their customer service have proven challenging, with vague responses and no efforts to address the delay. Despite opting for an expedited process, my enthusiasm for the anticipated gift has been overshadowed by this unsatisfactory experience with Just Lyne.

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(2.0)
The design caught my eye, but the
by Maria Reimpell

The design caught my eye, but the delayed delivery and underwhelming quality left me disappointed. The thin sweatshirt didn't justify the cost, and an unrequested charge for a high-res digital copy added to the frustration. While their marketing is effective, the overall value doesn't match the price. Consider other options before investing your money here.

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(1.0)
Waited over a month for
by Crystal

Waited over a month for my item without any updates. Despite claiming to be from Wyoming, my shirt was shipped from Texas to be printed by a different company in Charlotte, NC. Disappointingly, the design on the shirt isn't even centered. Communication was non-existent. Save your money and look elsewhere.

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(5.0)
My recent encounter with this
by Redfli

My recent encounter with this company has been exceptional. Placing my order yesterday, I was pleasantly surprised to receive a design for approval within just one day. The chance to scrutinize the design before the actual creation of my gift is a commendable feature. I am genuinely thrilled with the design and eagerly anticipate the final product!

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(1.0)
I ordered 6 sweatshirts for Christmas
by Aldo A

I ordered 6 sweatshirts for Christmas gifts. Despite timely delivery, one had a sleeve hole. My attempts to address the issue with the company were met with polite yet unhelpful responses. Despite providing requested pictures, I'm left uncertain about returning the flawed item. The quality management and communication are lacking; they excel in prompt payment but falter in post-purchase support, leaving customers in the dark. The unrepaired sweatshirt remains untouched, highlighting the subpar experience with this company.

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(1.0)
Cautionary tale: Website
by Andrew

Cautionary tale: Website promises design turnaround in 1-2 weeks, but my order, placed on December 2nd, remains stagnant. Despite reaching out on December 14, I received a generic response citing the holiday season. It's now December 29th, and there's still no update or communication from the vendor. Exercise caution when considering this company.

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(5.0)
After a slight delay, which
by Ericka Roberts

After a slight delay, which I anticipated, the customer service team showcased excellent communication throughout. While I haven't assessed the final work's quality yet, my experience so far has been positive. Looking forward to seeing the approved artwork and expecting a seamless process ahead.

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(2.0)
Extremely disappointed with
by Rose Frances

Extremely disappointed with the company's communication. Placed an order a month ago for a Christmas gift, but received no updates despite numerous emails and Instagram messages. The lack of responsiveness has tarnished the entire shopping experience, leaving me frustrated and without the intended gift.

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(5.0)
Proof of my order was swiftly
by Agata Johnson

Proof of my order was swiftly sent back. Once I accepted the proof, the product was promptly created, shipped, and delivered. It lived up to all promises. The item served as a birthday gift for my wife, and she absolutely loved it! The quality has garnered numerous compliments, and several friends are now interested in placing their own orders after receiving the company information.

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(5.0)
It was so much fun to create!
by Morgan Manry

It was so much fun to create! The process was incredibly quick after placing the order. The communication was excellent, with the option to have as many revisions as necessary. Thank you!

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(5.0)
I absolutely love the design
by Jason Thayer

I absolutely love the design! What made the experience even better was being able to review the design and make changes to elements like color and size before confirming the order.

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(5.0)
I'm overwhelmed with joy after receiving the custom sweatshirt from this company
by Cathy Martin

I'm overwhelmed with joy after receiving the custom sweatshirt from this company. I requested a design featuring both of my dogs and when I saw the finished product, I was moved to tears. The attention to detail was incredible; I could easily distinguish between my two beloved pets, and there was even a halo over the one who'd passed away. They managed to capture their angelic faces perfectly. It's beyond my expectations, and I can't wait to gift it to my mom, who I know will be deeply touched. One try was all it took for them to create something truly special. Thank you!

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FAQ
  1. How long does it take for Just Lyne to create a custom design?

    Just Lyne typically takes 2 to 4 days to create and showcase a custom design to the customer.

  2. What's the average shipping time for Just Lyne products?

    After production, shipping usually takes 6 to 8 business days to ensure secure delivery.

  3. Where does Just Lyne ship its products?

    Just Lyne currently ships to the US, Canada, and Australia.

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