Reviews Summary

FirePlaceRemoteControls has a 4.0 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
2 Reviews
4 stars
1 review
3 stars
2 Reviews
2 stars
0 Reviews
1 stars
0 Reviews
Rating (1.0)

About company

FireplaceRemoteControls.com extends a warm welcome to visitors, proud to offer the best values on the internet. Their unwavering commitment to customer service and product expertise ensures comprehensive support throughout the buying journey. With owners and managers possessing over two decades of experience in the hearth, patio, and barbecue industry, customers can trust their in-depth knowledge and dedication to meeting their needs. As a part of Spotix Inc., which operates several online stores and a local showroom in Iowa City, they are experts in the products they sell, guaranteeing superior customer service and support. They eagerly await the opportunity to serve customers with their quality range of offerings.

Key Details:

  • Location: The company is headquartered in North Liberty, Iowa, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2011.

Customer reviews

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(3.0)
You sent me product and now
by Clyde

You sent me product and now I get 5 emails from you. Stop spamming. Low rating because of this. Just send 1 email for product confirmation, then 1 for review. Don't send more. People don't want too many emails. Stop this bad thing. If I get another email, I'll mark as spam.

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(4.0)
Even though it was bit pricey
by Don

Even though it was bit pricey, the service was really quick and the unit was exactly what I wanted. Plus, it was simple for someone not pro to set up.

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(5.0)
They shipped my purchase
by Phillip

They shipped my purchase immediately, and it arrived within days. Despite my mistake in ordering the wrong item, the return process was quick and without any issues. They are responsive, and their customer service is excellent.

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(5.0)
I Googled the remote I needed
by Leonard Lovalvo

I Googled the remote I needed to replace, found it right away, and clicked on the site. After reading the details and confirming it was the model we needed for our gas logs, the very reasonable price posted was one of the main reasons I was drawn to this company. The online order process was very easy, and the email confirmation came right away. I'm looking forward to receiving our gas logs remote.

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(3.0)
The process of ordering the correct part was somewhat tricky
by George

The process of ordering the correct part was somewhat tricky, leaving me uncertain. I'll be able to confirm its suitability upon arrival. I'm counting on a smooth return process if it doesn't meet my needs, and I hope for assistance in obtaining an accurate replacement.

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