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  • Kimberly LePage reviewed
    Bestcustom.co

    I ordered a couple of ornaments, and let me tell you, they were nothing like what was shown online. I expected something more substantial, but what arrived was these flimsy, one-sided plastic pieces with just a picture slapped on. Honestly, the quality was pretty disappointing for the price I paid. I got a discount offer for my next purchase, but I'm not sure I'd want to take a chance with them again. It's frustrating when the product doesn't match the expectations, especially when it looks so different from the images. I guess I'll be looking elsewhere for my holiday decorations next time.

  • Missy Ashcraft reviewed
    Bestcustom.co

    I decided to order a cute hat for my dad's birthday and splurged on expedited shipping because, you know, birthdays don’t wait. To my surprise, the hat showed up a week after the party. Frustrated, I tried to return it, but the company flatly refused, claiming it arrived "within their shipping time frame." That wasn’t right at all, or else I wouldn’t have bothered with the fast shipping. After a frustrating email exchange that went nowhere, I finally gave up. It's really disappointing when things don't go as planned. Honestly, next time I'll just stick with Amazon. They seem to have a better handle on getting things right.

  • Kathleen Lynch reviewed
    Bestcustom.co

    I had a not-so-great experience with this company. I ordered a baseball hat featuring an American flag and my name, paying a steep $52. When it arrived, it was the wrong color. Frustrated, I reached out for an exchange, but they wouldn't budge. All I wanted was the right color, but they just refused. To add insult to injury, the hat felt really cheap, like something you'd find for a few bucks at a discount store, definitely not worth the price, no matter the color. It's disappointing to deal with such unprofessionalism, especially when it's so easy to make things right. This company's service left a lot to be desired.