I made a reservation for parking and when I got to the lot I didn't like the arrangements as well as the lot. I called 10 minutes after making the reservation and was told he could not cancel and issue a refund that I had to do it online. I got back from my trip and have tried to get the refund and after 4 emails it is one issue after another and refusing to refund me the money
DON'T USE THIS COMPANY
The booking felt solid. I arrived confident because instructions were specific. Shuttle frequency was as advertised, which mattered on a tight schedule.