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  • John Jackson reviewed
    WePark InMiami

    The online booking process was easy and convenient. The shuttle service from the parking lot to the cruise terminal went as planned and timely. The return process was completely unacceptable! I went to the website and completed the pickup process. It states pickup can take up to 45 minutes, which, for the size of the terminal and the number of people, is understandable. What is not acceptable is waiting 2 hours and still being 3rd in their queue. The 9 people in our party had to take 2 Ubers and spend an additional $65. to travel 10 minutes to the parking lot to retrieve our cars. After arriving, I asked the assistant how many shuttles they were running, and he said 5. After scanning the lot and seeing 4 of their shuttles sitting there and only one being loaded, I really answered my question. I only gave 2 stars because the drop-off to the terminal went well; otherwise, they would have received 1.

  • Connor Grooms reviewed
    WePark InMiami

    Parking was in a downtown garage, upper level, with a QR gate. Shuttle came in a loop, about 20 minutes for us. Drop off near the terminal was easy. Pickup after the cruise took longer. Saved good money, just build in time.

  • Bruno reviewed
    WePark InMiami

    Next time I’ll arrive earlier than my slot. Wayfinding signs could be clearer and the return pickup queue was a bit chaotic. Still, car was safe, costs were lower than port rates, and staff answered the phone when I called.