ParkWhiz.com

ParqWhiz adwertised a .8 mile distance to my venu driving and it’s 1.2 miles and takes 15 minutes. Walking takes 25-30- fals advertising. They up-charged the garage by $20 and there are several garages closer to the venu. They scam on people.

Making a reservation online was easy, and customer service was helpful when I had a question. However, the Lot# was right but the street name was not. There were two entrances, but both signs showed a different street name than the one online.

The company has a good online booking system and helpful customer service. But, the street name was wrong on the signs at both entrances, even though the lot number was right.

Great service from ParkWhiz. I reserved a garage but then didn't need it. I called to cancel late. They first offered $30 credit. I asked for full refund for 3 days left. They negotiated and gave me $60 refund and $20 credit. They were nice and helpful. Made my day better! Will use again.

The website kept saying the transaction failed, but it actually went through 6 times. I requested a refund, but haven't received any response yet. Be cautious when using this site. Customer service is really bad.

This company really dropped the ball. If I could give them negative stars, I would. I had to pay for parking on Feb 29 as a company expense, but their business address and GST number weren't on the ticket. When I asked for this information, the representative couldn't provide anything beyond what was on their website. They passed my request to another department, promising they'd email me the info, but I never received anything and the ticket was closed. I tried again, asking them to email me the details, but they closed the ticket without even responding. And now, they have the audacity to ask me to rate the representative? What representative? They better be legitimate because I'm considering filing a complaint with the BBB and CRA.

Awful - do not trust or use. Paid $50 and all services were inadequate. They overpromise and do not fulfill their commitments, so anyone can be left unsatisfied. Horrible customer service and no way to get a resolution.

Avoid this company! Paid for a parking spot, arrived, and they claimed they were full. I had to pay for another spot with cash. ParkWhiz won't refund me. They're shady, overselling spaces. No guarantee, better to wing it at the event!

Total nightmare like others said. Paid in advance, got to the garage, told it's full. Tried reaching ParkWhiz, but they vanished. AVOID THIS COMPANY! Had to dispute the charge with my credit card company. 😤