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  • debbie macdonald reviewed
    Biberk.com

    I've been running my spa for decades, and dealing with insurance can sometimes be a nightmare. But Brittany really made things easy when I needed to switch up my liability coverage. She picked up the phone right away and laid everything out clearly, no confusing jargon or anything. I felt like she was genuinely there to help, not just trying to make a sale. And then, when I found out that Berkshire Hathaway was backing it, I knew I was in good hands. It's not every day that you come across such straightforward and reassuring service. Thanks, Brittany, for making the process so smooth and stress-free!

  • Justin S. reviewed
    Biberk.com

    Getting insurance with Matt was surprisingly easy and even kinda fun. We wrapped up everything in under half an hour. Matt was super helpful, guiding me through every step. He wasn't just about getting the job done; he really seemed to care about making sure I understood everything. Plus, he gave me his contact info, saying I could reach out anytime if I had questions or needed more services. It's cool knowing I've got someone reliable to turn to if anything comes up. Definitely a refreshing change from the usual insurance hassle. Feels like I’ve found someone who’s got my back for the long haul.

  • William Shilling reviewed
    Biberk.com

    I thought I had everything sorted when I cancelled my policy back in February 2026. But then, I started noticing charges adding up to over $1200, and that's when the real headache began. I reached out to them, thinking it was a simple mistake, but they claimed they never got my cancellation request. It's frustrating because I know I sent it. Feeling deceived, I decided to escalate the issue. I’ve involved my state's attorney general and insurance department, providing them with all the details about what happened. It's a mess, and I just want others to be aware and cautious. It's not right to be treated this way, and I'm determined to see it through.