I thought I had everything sorted when I cancelled my policy back in February 2026. But then, I started noticing charges adding up to over $1200, and that's when the real headache began. I reached out to them, thinking it was a simple mistake, but they claimed they never got my cancellation request. It's frustrating because I know I sent it. Feeling deceived, I decided to escalate the issue. I’ve involved my state's attorney general and insurance department, providing them with all the details about what happened. It's a mess, and I just want others to be aware and cautious. It's not right to be treated this way, and I'm determined to see it through.