The customer service was awful. Every person I spoke with gave me a different answer, and I never got the information I actually needed. I also had to keep following up just to find out what was going on, and then Stephanie Bashara sent me a rude email in all caps loaded with exclamation points. It came across as immature and unprofessional, and she really seemed unable to control her emotions. At her age, that kind of temper tantrum is embarrassing.