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  • Charles reviewed
    Biberk.com

    I've been dealing with a bit of a mess lately, trying to sort out some audit issues. Talked with a few reps, but honestly, things were just getting more confusing. Then, out of the blue, Matthew Thompson reached out. This guy was incredible! He listened patiently to my whole story, explained everything in detail, and actually fixed my problems. Not only did he get my policy back on track, but he also quickly sorted out the COI issue, which was a huge relief. Matthew was super helpful, and I’m definitely keeping his number for future issues with biBerk. It’s rare to find someone in a big company who’s genuinely courteous and goes above and beyond like Matthew did.

  • Sandra Tapia reviewed
    Biberk.com

    I recently had the pleasure of dealing with Sonia Valdez for my insurance needs, and wow, it was a great experience. Sonia really knows her stuff, and she’s got this knack for making things super easy to understand. She took time, no rush, explaining all the details which made me feel confident about my choices. Her professionalism and dedication to helping out really made a difference. You can tell she genuinely cares about her clients and wants them to feel comfortable and informed. If you're on the lookout for insurance, seriously, Sonia's your person. Her service is top-notch, and she makes the whole process smooth sailing. Big thanks to Sonia for all her help!

  • Jen Dora reviewed
    Biberk.com

    I gotta say, dealing with Matt Thompson at biBerk was such a refreshing experience. Right from the start, Matt really took the time to get what my business was all about. He wasn't just about pushing policies but actually made sure I understood everything clearly. His patience was something else—never rushed me, always there to answer my endless questions. I checked out other insurance companies, but nobody matched Matt's level of care and attention. He genuinely listened and asked the right questions, and that made all the difference. Choosing biBerk was a no-brainer because of him. Thanks a ton, Matt, for being super helpful and making this whole insurance thing way less daunting.