Let me tell you about my experience with biBERK Insurance. It's been a bit of a rollercoaster, to say the least. Initially, their sales team was relentless with calls until I finally gave in and bought a policy. But the moment I needed help—just 15 minutes after signing up—I was passed off to support. And let me tell you, getting through to them is like pulling teeth. I’ve spent hours on hold during office hours, all for something as simple as adding an additional insured. When I finally reached someone, they messed up the names despite me spelling them out clearly. Calling back? A nightmare, with call queues as long as position 99.
Thinking email would be quicker, I tried that, but no luck—just silence. Their "support" is a black hole, and any savings on premiums are quickly overshadowed by the time and stress involved. It's really affecting my business. Honestly, this is not what I expected from a company linked to Warren Buffett. If you're considering biBERK for your insurance needs, I'd say think twice.
