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Latest reviews in category

  • Nala's Ranch reviewed
    Biberk.com

    I had such a great experience with Ashley! She really knows her stuff and was super patient with me. I bombarded her with a ton of questions, and she answered every single one without making me feel rushed at all. It's rare to find someone so professional and thorough these days. You can tell she genuinely cares about helping customers, and that makes all the difference. Ashley is definitely someone you'd want on your team. Thanks for everything, Ashley!

  • Krystal Bick reviewed
    Biberk.com

    Honestly, being a first-time small business policy holder can be pretty overwhelming. But then I talked to Justin Oliver, and wow, what a difference he made. He took the time to answer every single one of my questions, no matter how small. It's like he actually listened to what I was worried about and made me feel comfortable with my choice. It's rare to find someone who brings that personal touch in a world where everything feels automated. Thanks to Justin, I feel confident and at ease with my decision. Because of his help, I'm sticking around as a loyal customer.

  • Michael PARKER reviewed
    Biberk.com

    I had a bit of a situation with my account recently. We had an audit done, but never got the results back. Next thing you know, we get a call saying our account is being canceled for nonpayment. My secretary tried to sort it out online, but couldn’t get it to work. So, I ended up calling in and got Shay G. on the line. She was super helpful and added my secretary to the account right away. Problem solved! Really appreciate her assistance. It was a relief to have someone so competent on the other end of the call. Thanks, Shay!