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  • Chuck Schembre reviewed
    Biberk.com

    I walked into the store, not really knowing what to expect, but Jennifer was there, ready to help. She got what I needed almost instantly, without me having to go on and on about it. It was refreshing, really. We quickly put together a plan that nailed what I was looking for. No fuss, no confusion, just straight to the point. It felt great to have someone who actually listened and knew what I wanted. I'm leaving as a satisfied customer, and that’s not something I say often. If you need help, Jennifer’s the one to see. She's got a knack for making things easy and getting it right the first time.

  • CM reviewed
    Biberk.com

    You know, dealing with BiBerk started off pretty smooth. Buying a policy was easy, and the monthly billing was straightforward, no hiccups there. But then came the audit. Man, what a nightmare! The hold times on the phone were way too long, and the portal? It only lets you upload documents once, which is super frustrating. The audit team seemed to be offshore, and they didn’t seem to bother understanding the documents I sent. Honestly, if you're thinking about going with BiBerk, you might want to consider other options. There are definitely other providers out there who might give you a better experience.

  • Nicole Green reviewed
    Biberk.com

    I gotta say, dealing with BiBerk has been such a refreshing experience. I’ve been with a few other carriers before, but none compare. It’s like they actually get what I need, and it doesn’t feel like just another transaction. Miss Shadé, she’s been an absolute gem—always making sure my payments are handled swiftly and without a hitch. It's rare these days to find someone who genuinely seems to care about getting things right. I can’t imagine going anywhere else now. It's like having a friend in the business who’s always got your back. BiBerk, you've definitely earned a customer for life here!