I called in to get some help, and Justin Oliver was the one who picked up. He knew his stuff, and it was obvious he was super knowledgeable. He didn't waste any time, just got right to the point, which I appreciated. No extra fluff, no weird stories to try and make a connection or anything. It was refreshing, honestly. You know how some people try too hard to be relatable, but Justin was just real, straight-up helpful. Made the whole process smooth and quick. If you need someone who’s efficient and knows their stuff, he's your guy. I didn’t feel pressured or anything, just got the help I needed without the hassle.