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  • LaVina Horne reviewed
    Biberk.com

    I walked into the store last week, and Jennifer was there, ready to help out. She's got this friendly vibe that instantly puts you at ease. We chatted about what I needed for my business, and she laid out all the options without making me feel like I had to choose right away. It was refreshing not to feel pressured. Jennifer managed to make everything super simple and clear, and before I knew it, I had exactly what I needed. Plus, she gave me some great advice on how to get more coverage in the future if my business grows. Honestly, having someone like Jennifer makes all the difference when you're trying to sort out the nitty-gritty details.

  • Chuck Schembre reviewed
    Biberk.com

    I walked into the store, not really knowing what to expect, but Jennifer was there, ready to help. She got what I needed almost instantly, without me having to go on and on about it. It was refreshing, really. We quickly put together a plan that nailed what I was looking for. No fuss, no confusion, just straight to the point. It felt great to have someone who actually listened and knew what I wanted. I'm leaving as a satisfied customer, and that’s not something I say often. If you need help, Jennifer’s the one to see. She's got a knack for making things easy and getting it right the first time.

  • CM reviewed
    Biberk.com

    You know, dealing with BiBerk started off pretty smooth. Buying a policy was easy, and the monthly billing was straightforward, no hiccups there. But then came the audit. Man, what a nightmare! The hold times on the phone were way too long, and the portal? It only lets you upload documents once, which is super frustrating. The audit team seemed to be offshore, and they didn’t seem to bother understanding the documents I sent. Honestly, if you're thinking about going with BiBerk, you might want to consider other options. There are definitely other providers out there who might give you a better experience.