Support was polite and clear, but my paid return took over a week to process after inspection. It got resolved and money landed, just slower than I’d hoped.
Placed an order and received periodic updates. The package cleared customs after a delay. Finish and weight are impressive for the price. Communication exists, but not instant. The realism exceeded what I expected.
The scarf feels incredibly soft and light, which made me confident gifting it. Colors are elegant, drape is beautiful, and the box presentation is classy.