I've had a pretty interesting ride with Genuine Authentic Brand LLC. There was this one time when their app just wouldn't cooperate. It kept crashing on my OnePlus 7 Pro, and it felt like I'd tried everything—relaunching, forcing it to stop, even uninstalling and reinstalling. I eventually decided to send a crash report, not really expecting much. But a few days later, almost like magic, the app was back to working perfectly. It's like they actually listened and fixed it, which was a nice surprise. It's not every day you see a company respond that way. Overall, despite the hiccup, they managed to win me back with their quick response.