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  • Alex P. reviewed
    Swaggle

    Midway through fulfillment I opened the tracking page and saw only half the items had shipped. Chat confirmed the rest were out of stock due to the close. They offered a refund or to try sourcing a similar brand. I picked the refund and the credit appeared shortly after. Annoying moment, yes, but the rep’s tone was calm and helpful, which eased the sting. The bottles that did arrive were packed alright and the dog treats survived the ride without crumbs everywhere.

  • Rivera Elliott reviewed
    RawWild.com

    One shipment arrived with a couple of packs a bit soft. I messaged support with photos and they sent a replacement that week, no debate. The rest of the box was rock solid and my cat still cleaned the bowl. Tracking emails are consistent, and I appreciate the midweek delivery cadence to avoid weekend idling. It’s premium, but the single-protein simplicity works for allergies here. When something goes off-script, they seem committed to making it right fast.

  • Sam P. reviewed
    Total Tails Shop

    Ordered dewormer for our dog and a backup for the barn cats from Total Tails Shop. Checkout was easy and I got tracking within a day. Bottles arrived well packed with tamper seals and readable dosing charts. I wrote support to ask about storage and they pointed me to the label guidance and suggested consulting a vet for anything beyond basics, which I appreciated. Parcel speed was genuinely quick. For farm and pet supplies like this, I’ll be back.