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  • Donovan van Dyk reviewed
    Dogtra.com

    Repair request on a sticky button went smoothly. I emailed photos, got an RMA, and the turnaround was faster than expected. The reps explained each step and the tone was helpful, not salesy. Issue fully fixed and they swapped a worn strap too. I felt looked after without having to chase updates. That counts a lot with working gear.

  • A. Collins reviewed
    Rover.com

    I like the app, the filters, and how fast I can find walkers. The quality depends on the individual though, and the owner fees can add up, especially on holidays. My last booking went fine and the in-app chat is great for quick updates. I just wish the charges felt lighter. It’s still my go-to when friends are booked, but I’m more price-conscious about longer stays now. Read reviews closely and do a short test walk first.

  • Linda P reviewed
    TheFarmer'sDog

    My dog did seem to enjoy the food, but that’s about the only positive thing I can say. I bought a trial box and at first thought the food just wasn’t sitting well because of the switch, but her stomach was gurgling all night, she started passing a lot of gas, and her stools became very soft and greasy. It only got worse after that, so I stopped feeding it to her and canceled the subscription, but the problem had already been set in motion. She began waking me up multiple times a night, which was completely out of character, and I had a strong feeling I’d be taking her to the vet the next week. Instead, I had to bring her in sooner because she was up all night panting in pain. When I told the vet I had changed her food, she immediately said we needed to run a lipase test, and that’s how we found out she had pancreatitis. I later learned there are a number of cases that seem connected to this brand, and nothing else in her diet had changed, so I know it was the food. What irritated me most was customer service suggesting she may have just needed a longer transition, even though it had already been 5–6 weeks. It felt like they cared more about keeping the money coming in than anything else. In the end, I sent them a copy of the vet bill and asked for a refund on my last order, and they did give it to me.