Filtered by size, added install, and picked a time. The confirmation explained the warranty and rotations. At the store, the bay was ready. Zero confusion.
Emailed to confirm what's discounted, and they replied the same afternoon with a simple list and clinic tips. Friendly tone, no upsell, and my questions were fully answered.
Registration was simple, the questionnaire felt straightforward, and I got status emails at each step. My digital ESA letter arrived same day with clear instructions for landlords. Loved the no-fuss portal and the option for expedited shipping if needed.