Reviews Summary

Dutch.com has a 4.7 - star rating from 9 reviews, indicating a high level of customer satisfaction!

5 stars
7 Reviews
4 stars
1 review
3 stars
1 review
2 stars
0 Reviews
1 stars
0 Reviews
Rating (1.0)

About company

Dutch is devoted to enhancing pets' quality of life through science-based, personalized care provided directly to pet owners' homes. Recognizing the inconvenience and stress of traditional vet appointments, Dutch employs telehealth solutions to tackle these challenges, allowing for a more thorough examination of pets' well-being. Their expertise lies in the treatment of chronic but curable conditions, including anxiety, allergies, and obesity. Dutch proudly collaborates with top veterinarians from around the nation to ensure the best care for pets. They value feedback from pet parents, using reviews to continually enhance their services, bringing comfort and relief to beloved animals.

Key Details:

  • Location: The company is headquartered in Martinez, California, United States.
  • Founders: Dutch.com was founded by Joe Spector.
  • Foundation Date: The company was established in the year 2021.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(3.0)
Overall, the company is okay
by Bethany

Overall, the company is okay, but it takes like 8-9 days to get your prescriptions, which is kinda silly! Just know, if you need something fast, it's not gonna happen. Also, you only get 10 minutes with the vet. Mine was 5 and we chatted mostly about the holiday. Might save money, but I think shipping should be faster for sure!

Respond as company
(5.0)
I appreshiate Dutch as a dependable
by Jessie R

I appreshiate Dutch as a dependable source of care for my cats. I can get an appointment same day and the meds come quick. Love their price match guarantee, love that they’ll transfer prescriptions out, and really love how accessible and accommodating their customer service team is. Also the vets we’ve worked with are great!

Respond as company
(5.0)
I used Dutch to get a zoom
by A BAWOLSKI

I used Dutch to get a zoom appointment with a licensed vet for my dog. The vet was able to diagnose, offer a treatment plan and prescribe medication. The vet was knowledgeable, friendly and genuinely cared about my pet. My dog is healthy again and it's a big relief.

Respond as company
(5.0)
This firm is great!
by Austin

This firm is great! They saved me lots on flea meds. The site is easy to use, and the schedule is super flexible. You can even see the vet at 6pm on Sunday! Meds arrive in three days. I'll stick with them forever!

Respond as company
(5.0)
Dutch was really convenient!
by Anonymous

Dutch was really convenient! After working in rescue for a long time, knowing what treatments are needed becomes second nature. But getting vet appointments has been tough lately. Some local vets are fully booked, while others aren't taking new patients, which delays important care. Dutch solved all those problems! I could schedule an appointment right away, the telehealth exam was simple, and the only tricky part was keeping my energetic kitten still. They even shipped out Sylvester's meds. I've been recommending Dutch to everyone I know, and I'll definitely use it again!

Respond as company
(4.0)
The vet who looked after my
by Sydney

The vet who looked after my pet was really nice and caring. She checked my pet thoroughly when it was sick and gave us medicine that was sent to our home. I didn't give a perfect score because it took almost 2 weeks to get the medicine. But the company's owner emailed me to explain the delay, which was nice. I've already told my friends about Dutch! It's a good company to try out.

Respond as company
(5.0)
I joined the platform with
by Tayler Moon

I joined the platform with the expectation of securing a same-day appointment, as implied by the website. However, upon joining, there were no available appointments. Concerned about the refund process, given the negative online reviews, I contacted support to cancel my subscription (a year in advance on the top plan). To my surprise, support promptly responded the next morning, confirming the cancellation and issuing a full refund. This positive experience makes me open to considering joining again in the future.

Respond as company
(5.0)
I experienced excellent service
by Katie T

I experienced excellent service from this platform. The team consistently stayed in touch, going above and beyond to ensure the well-being of my cat. I highly recommend this fantastic service to fellow pet owners. They proved to be a reliable resource when our regular vet faced challenges.

Respond as company
(5.0)
I am absolutely excited about this service
by Dana Marolt

I am absolutely excited about this service. It's not only budget-friendly but also incredibly convenient for pet healthcare. The fact that it covers all five of my pets under a single price is a game-changer. I was pleasantly surprised by how swiftly I secured an appointment, even on a Sunday, all from the comfort of my own home. The vet's thorough examination far exceeded my prior experiences, and the follow-up consultation provided me with a wealth of detailed recommendations and suggestions for my pets' well-being. This service has truly transformed how I approach pet healthcare.

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies