Reviews Summary

CanineHealthCheck.com has a 3.3 - star rating from 10 reviews, indicating a low level of customer satisfaction!

5 stars
5 Reviews
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2 stars
3 Reviews
1 stars
2 Reviews
Rating (1.0)

About company

Paw Print Genetics® is a trusted resource for pet owners, breeders, trainers, and veterinarians, committed to ensuring optimal genetic health for companion animals. They raise the bar in canine genetic diagnostic testing and carrier screening, offering valuable support to the pet community. Their dedication extends to educating clients and the public about the significance of canine genetic well-being. Canine HealthCheck®, a service by Neogen, shares a similar mission, focusing on enhancing dog care. Backed by a team of expert geneticists, veterinarians, and technicians, they set high standards in genetic testing and carrier screening while providing exceptional customer support. Their goal is to promote awareness about the importance of maintaining optimal canine genetic health.

Key Details:

  • Location: The company is headquartered in Spokane, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2012.

Customer reviews

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(2.0)
I placed an order for swabs 7 weeks
by Pankaj

I placed an order for swabs 7 weeks ago, but I'm still waiting for the results. The advertised promise of delivery within 2 weeks or less turned out to be inaccurate, which is disappointing. The delay has negatively impacted my experience with the company.

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(2.0)
The retesting was a welcomed effort
by Carmen Sifontes

The retesting was a welcomed effort, yet lingering doubt persists due to the initial error in the merle result and the absence of results for piebald. Contemplating trying another company for reassurance.

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(5.0)
Impressed with the prompt and
by Danielle

Impressed with the prompt and precise results from this genetic testing company. The veterinary geneticists consistently exhibit kindness and friendliness, providing readily available assistance for any queries. The process is effortlessly smooth, making it a consistently pleasant experience to receive accurate genetic testing results for my breeding program.

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(5.0)
Impressed with the company's efficiency!
by Jess E.

Impressed with the company's efficiency! My swab test kit arrived just 2 days after ordering online, and I received all my results within a week of sending it back. The detailed online platform allowed me to explore each disease/trait, especially valuable as I opted for the full panel. Identifying carrier/at-risk statuses for 2 issues, including the unexpected MDR1 concern, has been eye-opening. Grateful for this insight, as it prompted an immediate change in my dog's medication. Highly recommend this comprehensive testing for valuable health awareness.

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(1.0)
My experience with this company
by LINDA J

My experience with this company has been less than satisfactory. Despite paying extra for an expedited service, it took over 2 weeks to receive results. Additionally, the promised inclusion of coco was omitted, causing further delays. Despite addressing the issue promptly and paying the additional fee, I have yet to receive the missing item. While the provided information is extensive, the sluggish service raises doubts about using their services again.

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(5.0)
Invaluable information at an affordable
by Beverly Linkous

Invaluable information at an affordable price! Whether you're a breeder or simply concerned about your dog's health, this kit is a must-buy. Submitting the test was a breeze, and the results were delivered promptly. A fantastic investment for anyone seeking comprehensive insights into their canine companion's well-being.

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(2.0)
After the retesting, my confidence
by Carmen

After the retesting, my confidence in the results remains shaky. The initial error with the merle result and the absence of piebald in the findings raise doubts. Considering this, I'm contemplating trying another company for a more reliable genetic testing experience.

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(5.0)
The entire experience with
by Tia B.

The entire experience with the company was seamless. Collecting swabs was a breeze, thanks to clear instructions and comprehensive materials. Confirmation of lab receipt came promptly, and results were delivered in half the expected time. Delighted with both the purchase process and the speedy, satisfying results.

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(5.0)
Fast service, easy to use
by VKP

Fast service, easy to use, read, and understand. Additional health screening was a huge bonus. Good workd

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(1.0)
I can't even log in to view my
by Carol

I can't even log in to view my results!! And when you call you get a voicemail. When you finally talk to someone it's some rude woman who basically says it's not her problem and to just wait it out. 5 days ago I called and she told me it could take up to 10 days (which will exceed my 2-week mark for results). When I called back today, I got THE SAME answer. Tell me why I spent almost $1000 for a service I can't even access? I switched from another provider to CHC for what, my money to be thrown away? I am not happy.

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