Reviews Summary

PawPrintGenetics.com has a 3.0 - star rating from 5 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
4 stars
0 Reviews
3 stars
1 review
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1 stars
2 Reviews
Rating (1.0)

About company

Paw Print Genetics is on a mission to promote optimal canine genetic health, serving dog owners, breeders, trainers, and veterinarians for pets, show dogs, and working dogs. They aim to elevate the standards in canine genetic diagnostic testing, carrier screening, and customer support while educating clients and the community about the significance of canine genetic health. The laboratory at Paw Print Genetics is staffed by expertly trained geneticists, veterinarians, and technicians and is equipped with state-of-the-art technology for testing and analyzing canine genetic diseases. Once the tests are complete, clients receive comprehensive clinical reports, including results, interpretations, recommendations, and a Canine Genetic Health Certificate™. The knowledgeable staff also offers genetic counseling and consultation services to assist with breeding programs or acquiring a new puppy.

Key Details:

  • Location: The company is headquartered in Spokane, United States.
  • Founders: PawPrintGenetics was founded by Lisa Shaffer.
  • Foundation Date: The company was established in the year 2013.

Customer reviews

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(5.0)
I was really happy with the customer service.
by Jennifer

I was really happy with the customer service. They helped me pick a different test that suited me better than what I ordered first and helped me change my order. And the test was done earlier than expected!

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(1.0)
The test took way longer than they
by Anonymous

The test took way longer than they said on the website. I had to call them after a week past the promised date, and it was only finished an hour after I called. The website mentioned it would take 14 days, but it actually took more than 4 months. I'm not satisfied.

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(3.0)
The testing process was easy, but
by Batton

The testing process was easy, but waiting for the results took a long time. It took more than a week for the test to show as delivered, even though the tracking confirmed it was delivered. After that, it took about two more weeks to get the results.

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(5.0)
The instructions from Paw Print
by Alaina U

The instructions from Paw Print Genetics were crystal clear, and the accompanying images made everything even easier. Sending the kit back in the provided mailer was a breeze, and the results came back right on schedule. It's an amazing and trustworthy service. I've got breeder friends who also rely on Paw Print Genetics, and they're over the moon with the assurance it provides for breeding healthy pedigree dogs.

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(1.0)
Getting the parentage results
by Molnar C

Getting the parentage results from March to the end of October is an unusually long wait. We've never encountered such a delay before, and it's left us scratching our heads.

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