I’ve been dealing with this monitor for a while now, and it’s just a headache. Every year, like clockwork, it starts acting up and gives these super high readings. And getting it back to normal? Forget it. It's like they’re more interested in selling you more stuff than actually fixing the problem. Reaching out for help is another story. Their customer service is practically non-existent; you’re stuck with some AI chat that only knows how to say "reset." It’s frustrating when all you want is a solution, not a sales pitch. I just wish they’d focus on improving their product and actually being there for their customers.