I've got mixed feelings about this service. The food is honestly fantastic, but the delivery? That's a whole other story. Every time I get my order, it's like the packaging's been through a war zone. The broth comes in this soft-pack that’s always torn up, and insulation material gets everywhere. Not to mention, at least one broth packet is always busted open. And the food boxes? They look like they've been kicked around for fun. The last one was soaked and ripped open, with food packets half-thawed and barely hanging in there. If I hadn't caught the delivery right away, it would've been a disaster. I love the food, but these delivery issues can't keep happening.