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  • johnftp reviewed
    Norwegian Cruise Line

    My wife and I decided to try out NCL Gem for a Panama Canal cruise in March 2024. We have a lot of cruising experience with various lines like Royal Caribbean and Princess, and while we’ve always found NCL to be just “average,” this trip was particularly disappointing. The embarkation process was a nightmare. We stood in line for hours in the sun, and it was so bad that some elderly guests fainted. There was no staff to assist, and it was complete chaos. Disembarkation was just as bad. Then there were the cocktails—so watered down they were almost undrinkable. On top of that, a huge piece of window-washing equipment blocked our balcony view for the Panama Canal portion of the trip. Complaints were brushed off, and we only got a partial refund after a series of emails post-cruise. Service was lacking, and it felt like there was no leadership. Overall, this was a pretty poor experience. I can’t see myself choosing NCL again unless they drastically improve or offer something truly unique.

  • Isiah Betterway reviewed
    InternationalVanLines.com

    Was kinda skeptical at first, but IVL really came through. Packing and loading? Nailed it. Delivery? Smooth sailing. All my stuff showed up without a hitch. And the best part? No hidden fees or sneaky charges. It was just straightforward, honest service.

  • Sharon David reviewed
    AdamsVanLines.com

    I can’t believe the nightmare we went through with Adam’s and their rep, Alex Dias. We did a full walkthrough of our house via FaceTime, and Alex assured us a 26ft truck would be sufficient. We sold a lot of our furniture, so we expected everything to fit easily. Moving day comes, and we get no notice. They brokered to United Prime Van Lines, who started charging us for extra boxes and then ran out of space on the truck! We had to get a second truck, which cost us an additional $5107.20. And they claimed we’d need an extra month of storage, which ended up being way more than quoted. Finally, when they delivered our stuff, they demanded another $2300! We were extorted and lied to every step of the way. Their “goodwill fund” offered us $150 for our troubles—what a joke. Stay far away from these scammers.