Moving from Virginia to North Carolina with American Van Lines was quite the experience. At first, everything seemed great—smooth calls, a virtual walkthrough, and a decent price. Changing the moving date was no problem either, which was a relief. But then a few days before the move, they sent an inventory list that was missing items, and suddenly they wanted more money. On moving day, four guys showed up, but only one spoke English. They seemed more interested in getting the job done fast than handling our stuff carefully. No labels on boxes, fragile items crushed, and the lead guy left halfway through, leaving us with a language barrier. When our stuff finally arrived, some of it was damaged—like our handmade ornaments and business suits. Plus, they demanded payment before delivery, even though it was the weekend and hard to arrange. If you go with American Van Lines, pack your own things if you want them intact.
