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Latest reviews in category

  • Cali reviewed
    HerRoom.com

    I've shopped at HerRoom many times before. Close to 2 months back I sent back a bra that didn't fit well and was shaped kinda wierd. The tracking shows they got it on June 7th. Since then, no word. I've messaged them 3 times but got nothing back. Now when I try again, I get a warning about "unusual activity from your IP address". So it looks like they're just not answering and blocking me. I could try calling, but I work when their support is open and I’d rather use email. I won’t be buying from them anymore.

  • Hannah Dash reviewed
    HerRoom.com

    I bought a bra that didn’t fit and sent it back, but they said no refund because of deodorant stains. How else can you try on a bra without marks??? Don’t waste your money, buy from a trustworthi company instead.

  • Anonymous reviewed
    HerRoom.com

    This company has some of the worst customer service agents I have dealt with. They are rude, interrupt you, and don’t listen carefully to what you need. I sent back an item that didn’t fit their refund or store credit rules. No issue there. But the rep said I must pay $10 to get the item shipped back to me, or they will donate it. So it’s okay to give away but not good enough for a refund? If I don’t pay, they keep both my money and the item. I won’t buy from this company again. There are many others that sell the same products with better support.