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  • Belville reviewed
    Yandy

    I order a lot from Yandy and for many years. They usually ship very quickly. I only had one incident where I did not receive a confirmation email for my order, and I was helped right away by their customer service. This is my trusted site for lingerie and costumes.

  • nancy white reviewed
    HerRoom.com

    Really let down. I bought 3 bras from HerRoom. After trying them on, only 1 fit me. I followed the return steps, took photos, printed the return label, and sent them back in the SAME sealed package. They only refunded me for 1 and claimed they didn't get the other 1. They argue that nothing went wrong on their side. I've reached out to them 4 times without any solution. The date mentioned here is when I started the return process. Today is nearly 2 months later. I won't be buying from them again.

  • Bonnie reviewed
    Cheekboss.com

    I had a really bad experience with the customer service regarding my missing order. They claim they can only resend part of my order because it was part of a promotion I no longer qualify for. They keep referring to their FAQ "policy," but it doesn’t cover the situation of losing my order—it’s just about returns and other things. 1/5 stars for their customer service. It feels like a scam. If your order doesn’t go missing, you might be okay, but if it does, be ready to deal with very unreasonable staff and a company that seems more interested in their profits and potentially cheating their customers.