I’ve bought from them before and it was always fine. I know sometimes things go on back order. Before, they only billed me when stuff was sent out. This time they charged my card right away for the whole thing. The first shipment came a day sooner than they said, which was nice. The second one keeps changing the ship date, now it’s been moved twice. I tried to chat online asking for some refund on shipping or a small discount, but no luck so far. Instead, I keep getting 5–8 emails daily about there sales.