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  • BBorn reviewed
    RoadScholar.org

    We needed to change our Road Scholar trip and were informed the $500 fee could be applied to another trip by Aug 15. Since we were out of the country, I only managed to call on Aug 13. I was then told I missed the transfer date by 2 days and lost the $500. I requested a review of our previous call, and two days later received an update from Road Scholar that allowed us to use the $500 for a new trip. I appreciate Road Scholar and Trust Pilot for making this possible!

  • Anonymous reviewed
    StudentUniverse.com

    When things go right, it's just fine. And by fine, I mean nothing special. You might find a low-cost flight, but it's not really cheaper than other sites out there. When things go wrong, it could be the most difficult agency you'll ever deal with. Don’t count on getting updates if your flights get canceled. And the agents? They probably won’t be much help (not their fault though, they’re nice, but the company rules mess things up). Honestly, I've never wanted to lose my patience with a company like I did with this one.

  • Kathryn reviewed
    EFexploreAmerica.com

    Had a fantastic time on the trip! Our Tour Director, Jenn Hensell, was amazing—she really knew her stuff and made the trip enjoyable. She managed the schedule well, so there was always something to do. Our bus driver, Mr. Bruce, did a great job maneuvering that large bus and keeping us secure. I’d definitely join the tour again and would definitely ask for Jenn Hensell as the Tour Director.