Reviews Summary

RoadScholar.org has a 3.1 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
4 stars
3 Reviews
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
3 Reviews
Rating (1.0)

About company

Road Scholar, a distinguished not-for-profit organization, stands as the world's largest and most inventive creator of experiential learning opportunities. Catering to lifelong learners, they have guided generations on transformative journeys spanning San Francisco to Siberia and beyond. Rooted in the conviction that continual learning enhances overall well-being, Road Scholar fosters a diverse community of knowledge seekers and explorers. The organization champions living life to the fullest at any age, advocating for experiential learning through encounters with people, immersion in history, and exploration of diverse cultures and landscapes. With renowned experts, participants delve into in-depth and behind-the-scenes learning experiences on thoughtfully designed travel adventures tailored for boomers and beyond.

Key Details:

  • Location: The company is headquartered in Boston United States.
  • Founders: RoadScholar.org was founded by David Bianco, Martin Knowlton.
  • Foundation Date: The company was established in the year 1975.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(5.0)
Group travel with Road Scholar has
by DAVID

Group travel with Road Scholar has been almost perfect in every way. I've done five trips and was very happy with the hotels, food, and how long we stayed in each place. Road Scholar is the only group travel company I know that takes you to interesting places and pays for tickets. Most companies just let you go by yourself.

Respond as company
(5.0)
Road Scholar's trip to France was wonderful!
by Pat

Road Scholar's trip to France was wonderful! They had caring leaders and great support. Paris was beautiful, but it's a big city with typical urban issues. However, the history and art were amazing! Some trips might not be suitable for those over 70 with mobility issues, so check the ratings carefully.

Respond as company
(4.0)
I went Ireland (Ireland At a Slower Pace).
by Anonymous

I went Ireland (Ireland At a Slower Pace). The program, itself was good, but flights were terribul. Road Scholor aranged the flights and has a deal/contract with United Airlines. Flying with United was bad. On 6/1, we sat on tarmac at Minneapolis-St Paul for an hour because United flight didn't have a flight crew & because of bad weather in Chicago that delayed our flight. It was hot in plane, yet we were never offered a drink of water. For every connection both going to Ireland and returning to US (on 6/11), United was late/delayed, used old planes that had no storage for carry on, and flight attendants were less than accomodating. Every participant in this program on these dates who had Road Scholor arrange their flights flew on United and had similar problems. Road Scholor, please start using a different airline and NOT United. They have bad reputation even in US. So, why put your program participants through hassles by using them for flights you arrange for participants? It's so convenient for you to arrange the flights, but is negated by using a horrible airline like United. Please contract with another airline-- there are plenty that fly to Europe that are far better than United (KLM, Delta, Air Canada, to name three).

Respond as company
(4.0)
I been on 3 RS trips.
by Anonymous

I been on 3 RS trips. They were good. They are pricey but ya know. I went to Ireland for 2 weeks which on my bday. They gave me a bodhran and card and wished me many more. In NY, they made me a cake and sang. I did have a vacation cancelled due to virus but had no problem getting insurance or small deposit back. I will be going to Cape Anne this summer and can't wait. PS: I rescheduled my European vacation but not sure I will go.

Respond as company
(1.0)
After using Road Scholar
by Marcos

After using Road Scholar before, I realized it's best not to rely on them for arranging flights. They offer limited options and seats, unlike when you book on your own. They claim seats like business class aren't available when they actually are. The seats they select might not align with your program schedule, resulting in inconvenient layovers or late flights. Their advertised insurance as "Cancel For Any Reason" is misleading; you can't actually cancel for any reason and get a full refund. Additionally, critical information like the need for yellow fever vaccination isn't disclosed until after you've paid. It seems they're overwhelmed with negative reviews, as they rarely answer the phone. Their non-profit status seems to mainly benefit their employees and facilities, not customers. Overall, my experience with Road Scholar has been disappointing, and I won't be using their services again.

Respond as company
(1.0)
My experience with Road Scholar
by Mary P

My experience with Road Scholar was disappointing. Despite paying $170 for trip cancellation insurance due to a valid health reason, they refused to refund as promised. The $100 nonrefundable deposit, buried in obscure terms, was an unpleasant surprise. Attempts to contact them proved futile—no response to calls or emails. Their commitment to customer service and transparency is lacking, making it difficult to trust them. Considering the potential challenges during travel, relying on Road Scholar seems risky and unreliable.

Respond as company
(4.0)
I recently experienced Ireland At a Slower
by Mike Atwood

I recently experienced Ireland At a Slower Pace with Road Scholar. While the program itself was fantastic, the flights arranged by Road Scholar with United Airlines were a major letdown. From delays to uncomfortable conditions, flying with United was a frustrating experience. The outbound trip on 6/1 involved a lengthy tarmac wait in Minneapolis-St Paul due to a lack of flight crew and weather issues, with no water offered despite the heat. United's consistently late, outdated planes and unaccommodating flight attendants made every connection a hassle. Road Scholar, consider other airlines like KLM, Delta, or Air Canada for a smoother travel experience.

Respond as company
(1.0)
I recently had a raelly awful experience
by Cherilyn jackson

I recently had a raelly awful experience with Road Scholar. Despite paying in full for my trip and airfare, they failed to settle the payment for my flight, putting my reservation at risk of cancellation. Attempting to reach them proved a nightmare, as their travel agency is only accessible three days a week, and the process is convoluted. After enduring a one-hour hold, I'm left disappointed and determined to avoid Road Scholar for future travel arrangements.

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies