They call you nonstop when they want your business, but once you need help, it's impossible to get a response. I paid a lot of money for them to handle my taxes, and yet, I can’t even get a hold of someone to ask about my returns. All they sent me were forms with numbers I didn’t agree with, and when I tried to reach out about it, no one bothered to get back to me.
Of course, they took my money without hesitation, but forgot all about customer support. This company is unprofessional and clearly doesn’t care about its clients. One thing’s for sure: I will never use their services again.