Thank goodness for pet insurance. Coping with a sick pet is tough, and a big bill makes it worse. Fetch has been a real help. Claims can be slow, but it's fine eventually. I like getting updates during the wait too!
The pet plan team was very sympathetic and caring in their communication after our GSD 'Phoenix' passed away. They listened to all our questions and gave us practical advice on how to proceed with the claim. They assured us we would be kept informed. We are grateful for their support during this difficult time.
Stephanie was super helpful with my questions and didn't try to push me into buying a more expensive policy. When the call dropped, she tried to call me back as I was trying to call her.
