Reviews Summary

Trupanion.com has a 4.8 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
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Rating (1.0)

About company

For over a decade, the Trupanion team has been dedicated to providing pet owners with straightforward, equitable, and cost-effective pet insurance. Their mission revolves around extending the same level of care to your pet, understanding that pet owners seek alignment with companies that share their goals and passions. Trupanion stands out for its commitment to simplicity and fairness in pet insurance, ensuring that pet owners can navigate coverage with ease. The company's longevity in the industry underscores its reliability, making it a trusted choice for those who prioritize the well-being of their furry companions through accessible and transparent insurance solutions.

Key Details:

  • Location: The company is headquartered in Seattle, United States
  • Founders: Trupanion.com was founded by Darryl Rawlings.
  • Foundation Date: The company was established in the year 1999.

Customer reviews

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(4.0)
Rosemary Butler State Farm in New
by Kimberly

Rosemary Butler State Farm in New Milford CT, particularly Scott, made the procedure a hundred percent *smeless*. He guided us through the policy specifics at each stage and addressed all our inquiries.

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(5.0)
I am pleased
by Anonymous

I am pleased with Trupanion's service. My dog had a serious health issue, but Trupanion helped cover the cost without much trouble. They were reliable when it counted!

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(5.0)
The company's website and sign-up
by Quinn

The company's website and sign-up process are straightforward and easy to grasp. You won't find yourself endlessly searching for information. Everything is presented clearly and in simple language. What's great is that when you use your coverage, there's no waiting around for payment. Your vet gets paid right away at the time of billing. You only need to cover 10% of the bill along with your chosen deductible.

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(5.0)
My partner and I got a new puppy three
by Kayden

My partner and I got a new puppy three weeks back. During our initial visit to the vet, they gave us a pamphlet for Trupanion and suggested we check it out. We decided to give it a go, without any upfront payment, and Trupanion provided us with a month of coverage at no cost. It seemed like a good backup plan, and it turned out to be essential sooner than we expected. Recently, our puppy started throwing up, so we rushed her back to our regular vet. After various tests and treatments including ultrasounds and medications, the bill totaled $1,400. Trupanion covered 90% of it, saving us more than $1,000. The ultrasound showed blockages in her small intestine, requiring urgent surgery. At the emergency vet, they estimated the cost at $11,000, demanding an $8,000 deposit upfront. We contacted Trupanion, and they promptly paid the vet before the surgery began. Trupanion has saved us nearly $10,000 in vet expenses, and we didn't have to pay a cent. They've earned our loyalty for life; they truly saved our puppy's life. I urge you to consider Trupanion before facing a similar situation.

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(5.0)
Choosing Trupanion was a
by Anonymous

Choosing Trupanion was a great decision! When our first dog passed away, we needed insurance fast. Trupanion was recommended to us and it's been really easy to use. Submitting claims is simple, and we get responses super quickly, usually within minutes! Plus, we get our cash back within just a day or two. It really helps ease our minds.

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