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  • Michele M. reviewed
    Frontier Airlines

    We arrived at the airport super early, a good four hours before our Frontier flight, since it was my daughter's first time flying and she was understandably nervous. I had everything sorted—checked in 24 hours ahead, paid for bags, and picked our seats. But when we got our boarding passes, the seats weren’t assigned. We stuck around the gate area, thinking we were all set. I wasn't aware of the 40-minute rule before boarding, despite my background with American Airlines. When it was our turn to speak with the ticket agent, she was anything but helpful. With a dismissive attitude, she told us, "You're 2 minutes too late," and refused to let us board. Yet, she allowed others on after us. We ended up driving to another airport, paying for a new flight, and waiting hours to retrieve our bags. The whole experience was frustrating and felt unfair. I'm determined to seek a resolution.

  • Anonymous reviewed
    Gotoflyer.com

    Looks like I have the same issue as everyone here. Booked a flight and right after I received a phone call stating they were not seats available. "offer me an option" for another flight yet they were asking for $480 additional. I asked for the Supervisor and she offer no help. They asked for a cancelation fee when the reservation never exists. Does anyone has any luck disputing with the bank for non-receipt of merchandise or service not provided? Poor customer service.

  • Jazz P reviewed
    FareToIndia.com

    It was a really good experiance with this agent Alka Seepal. Just like the reviews say, she is smart, polite, and pays attention to every small thing. She also understands what the customer wants. This site is honestly very useful for anyone who are planing a trip to India.