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  • Mattea Brown reviewed
    Frontier Airlines

    I thought using their A.I. chat bot would make things easier, but ended up canceling my flight by accident. Tried reaching out—emailed four times, called right away—but got nothing. It's like their Customer Service is just people reading scripts without any real help. Feels like they don’t actually care about us. It was Spring break, and losing 400 bucks just hurt. After this mess, I decided to steer clear of Frontier. It's frustrating dealing with such corporate nonsense, especially when you’re just trying to sort out a problem. You’d expect better support, but it’s just disappointment after disappointment. Not worth the headache.

  • Fiona Cameron reviewed
    Delta.com

    Flying with them was quite an ordeal. We ended up having a 2-hour delay each way, and nobody bothered to explain why. Once we finally got in the air, the food was a big letdown – barely edible, and there wasn't even a snack trolley to make up for it. On a 7.5-hour flight, you'd expect more than just two drinks, right? I paid extra for Comfort Plus, but it wasn't worth it. The seat barely reclined, and the blanket they gave was cheap and itchy. I thought it would be a better experience, but it was really disappointing. It felt like they didn't really care about making the trip enjoyable.

  • uslad reviewed
    Frontier Airlines

    So, I was at the Vegas airport for my flight to Atlanta on December 14th, and things went south at the Frontier gate. I was all set to board when a staff member said I had to pay extra for my carry-on. Fair enough, I thought, so I moved stuff to my smaller bag that matched their rules. But, out of nowhere, the staff started yelling and refused to let me board. I was shocked and confused, trying to figure out why I couldn’t get on my flight. They just kept pointing fingers and talking down to me. In the end, I had to buy a last-minute ticket with another airline. The whole thing cost me time, money, and a lot of stress. This was not what I expected from an airline, and I hope they look into it.