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  • Charles Nazareth reviewed
    Qatar Airways

    Weather delay scrambled my plans. The agent on chat reissued the ticket and clarified fare rules clearly. Took patience, but it worked.

  • customer reviewed
    Swiss International Air Lines

    I walked into the Paradeplatz location, expecting a straightforward experience, but instead, I met the most unprofessional employee I've ever encountered. From the moment I said hello, she was rude and dismissive, acting as if she was doing me a favor just by being there. The situation quickly escalated when she refused to answer my straightforward question, simply because I spoke high German. It felt like she was using her position to bully and intimidate me, even going as far as to call me rude when I was clearly the victim. Her behavior was authoritarian and discriminatory, leaving me feeling targeted and unwelcome. Swiss Airlines needs to address this immediately; no customer should be treated this way.

  • Eric Liang reviewed
    AirfareNetwork.com

    Love the monthly fare calendar. I toggled cabins, filtered by stops, and set alerts. Booking handoff was smooth and price held.