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  • Dana Anglus reviewed
    Business-skies.com

    Consultation by phone was personable and pricing beat the airline by a chunk. A seat map change happened before ticketing, which they flagged promptly. Fees for changes felt stricter than direct, but the savings and seat help were worth it.

  • Enron Servis reviewed
    AltosTravel.com

    At 11 p.m., the chat agent actually replied in under a minute. I expected crickets, got a booked ticket instead. Color me impressed.

  • Sahir Asadi reviewed
    Swiss International Air Lines

    Flying business class was supposed to be a treat, but it turned out quite differently. First off, I was surprised there were no blankets or amenity kits. It's a long flight, and those little comforts make a difference. Then, I noticed there wasn't any pre-departure drink or hot towel. I mean, isn't that standard in business class? And on top of that, the boarding process was just chaotic with no priority boarding. It felt like I was just another passenger in economy. For an airline with such a strong reputation, I expected so much more. This experience really didn’t match up to what I thought I was paying for, and it left me pretty disappointed.