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  • Jose Santos reviewed
    Frontier Airlines

    Traveling with my family from Orlando to the Dominican Republic on Frontier was a real mess. I had booked the Frontier Business bundle and got seats upfront for my disabled mother-in-law. But at the gate, things went downhill fast. Our e-Ticket session expired, and once we sorted it out, the gate agent ripped up our boarding passes without any explanation. We got new seats far apart in the back, which was a disaster for my mother-in-law who’s an amputee. One airport worker got mad when I said my mother-in-law couldn’t walk to the back. Another worker finally brought a chair to help, but then they wanted her to sit alone at the front. We fought to stay together. The whole ordeal was draining and showed zero respect for disabled passengers. Worst travel experience ever.

  • Anonymous reviewed
    Gotoflyer.com

    It starts out on the Internet they give you a great price for tickets that you can’t resist. Pay for it then they call you. Tell you that the airlines will not accept anymore at that price then the whole scam begins They start negotiating prices then at the end you’re paying more you get a separate charge for taxes so you ended up paying more than you would’ve paying at the airline will never use them again And I highly recommend anybody doing business with them before you agree to the email read all the fine print. That’s how they get you.

  • Alison reviewed
    Frontier Airlines

    Flying through Orlando airport with Frontier was a nightmare. I tried checking in online but couldn't get my boarding pass anywhere on the website. My dad even tried, and we found nothing. I hoped it would be emailed, but nope. When I dropped off my bags, they charged me $25 per person just to print our boarding passes. Ridiculous! At the gate, after already paying a ton for checked bags, they stopped me and demanded another $99 for my backpack, which fit under the seat but apparently not in their tiny measuring frame. Clearly, they're just out to squeeze more money from people. Their policies are absurd and unfair. I met other passengers who got free carry-on allowances, which made it even worse. Never flying Frontier again.