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  • Caroline reviewed
    CheapFlightNow.com

    Support fixed a misspelling on my ticket and reissued fast. Friendly tone, zero runaround. Trip saved.

  • Jane reviewed
    Frontier Airlines

    Flying with Frontier Airlines from Miami was a nightmare. I thought the Business Bundle would make things easier with its 2 checked bags up to 50 lbs each. But no, the check-in crew insisted my bags couldn’t be over 40 lbs, so there I was, post-knee surgery, struggling to shuffle stuff around with no help at all. I had to buy an extra cabin bag on the spot to sort it out, which was ridiculous. Frontier later admitted they messed up and my bags were fine all along, but they wouldn’t refund me for the cabin bag since it wasn’t bought through them directly. To top it off, the flight was delayed. It felt like they didn’t care about the hassle or cost they caused. Such a frustrating mess!

  • Janelle reviewed
    Frontier Airlines

    I decided to try booking my flight through trip.com, thinking it'd be a smooth process. I shelled out extra cash for a premium seat, which was supposed to include a free checked bag. Imagine my surprise when I ended up crammed in the back of the plane, and they charged me $60 for my bag anyway. When I reached out, they insisted I hadn't paid for a seat and wanted more money to switch. It was super frustrating, and the whole experience felt like a rip-off. Next time, I'll probably stick to booking directly with the airline. This experience was anything but premium, and it left a bad taste in my mouth.