Reviews Summary

AltosTravel.com has a 4.2 - star rating from 17 reviews, indicating a high level of customer satisfaction!

5 stars
10 Reviews
4 stars
4 Reviews
3 stars
1 review
2 stars
0 Reviews
1 stars
2 Reviews
Rating (1.0)

About company

As the premier travel search site, Altos Travel offers inspiring global journeys at the best prices, specializing in domestic and international flight bookings. With comprehensive coverage of popular destinations and a wide range of services, including social occasions, festivals, entertainment, and tours, Altos Travel is a one-stop solution rooted in the USA. Boasting decades of industry experience and a multitude of satisfied customers, they prioritize building lasting relationships by fulfilling travel desires. The website provides easy access to the best flight offers, ensuring a seamless booking experience and tireless services to enhance the overall travel journey. Altos Travel invites exploration with enticing flight offers to numerous destinations across the USA.

Key Details:

  • Location: The company is headquartered in Charlotte, United States.
  • Founders: Mr. Pankaj Pramanik is President of AltosTravel.com.
  • Foundation Date: The company was established in the year 2022.

Customer reviews

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(4.0)
Price quote I got was not the higher price
by JK

Price quote I got was not the higher price I had to pay. Disappointing. After more checking, the higher price I had to pay was like price quoted on other sites. Oh well ...

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(5.0)
This company is really good at responding
by Claribel

This company is really good at responding fast and being flexible. They're great at keeping in touch and making sure I had a good time booking my flight.

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(5.0)
I was waiting for a response to my
by Joanne

I was waiting for a response to my current booking. After an email to support, I got an immediate response. My reservations were finalized within a day.

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(4.0)
Altostravel gave us the
by Armani

Altostravel gave us the cheepest tickets for a last minit trip. I am totaly happy with their service.

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(1.0)
Terrible Experience
by Anonymous

I bought the tickets from January 16. 2023 , the flight March 19 Boston to Dominican Republic,( DL1973) unfortunately when we checked in at March 19, the ticket was been suspended, I was called the travel agent, but they can not help. Now today 2024 April, I still did not get my Refund , Altros Trave said ticket refund should be refund by Kenya company, they issued the ticket, The kenya said the trave agency have to request the refund, they both company Throw the ball......So here, i am still not get my Refund back. $ 960.50, Not Not Not, this is NOT FOR ANYONE!

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(5.0)
The company did a good job
by Julie L

The company did a good job by offering suitable replacements for the fairs I wanted. They reached out promptly and the replacements were at the same price. Overall, it was a positive experience.

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(1.0)
The company messed up our original flight
by Anonymous

The company messed up our original flight, made us pay extra, and now we don't even have a non-stop flight. We were charged $122 more for this inconvenience. When we called to sort it out, they were unhelpful and blamed us for not canceling or reading the email. As new customers, we're really let down by this experience and feel like we've overpaid for a subpar service.

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(5.0)
The company is really good
by DAVID

The company is really good at what they do. They're polite and professional. They made sure to explore all possible solutions and let me

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(5.0)
The company consistently kept me
by emma

The company consistently kept me informed about any developments and sought my input regularly. The overall experience has been positive, and I look forward to providing additional feedback after our vacation. The initial phase has been promising.

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(4.0)
Scheduled direct flights and made
by Anonymous

Scheduled direct flights and made the payment, only to receive a call later in the day, informing me that the initially booked flight was no longer an option. Ended up compromising for a somewhat similar flight, albeit not direct, and all this while still being charged the original price.

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(4.0)
The company's service was satisfactory,
by Anonymous

The company's service was satisfactory, despite encountering a hiccup when I booked a flight that, moments later, was deemed unavailable. The initial confusion over the booking process led to some inconvenience, particularly with my resort transfers. Nevertheless, they swiftly addressed the issue once I contacted them, ensuring a relatively smooth resolution.

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(3.0)
My experience with the company was
by Yumek

My experience with the company was disappointing as the quoted prices didn't align with the actual charges from the airline. Instead of reflecting the accurate fare, the numbers were inflated to maintain a higher delta fare rate, even when Southwest had a significantly lower price. The lack of transparency was evident, with Altostravel quoting $300 above what Southwest charged, leading to them pocketing the extra amount.

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(5.0)
I appreciate the availability of human
by Coach Moore

I appreciate the availability of human agents for phone inquiries, avoiding the annoyance of automated responses. Overall, a satisfying experience.

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(5.0)
Shortly after booking my flight, Altos service
by Barton

Shortly after booking my flight, Altos service informed me that Delta's discounted tickets were no longer available. They swiftly rebooked me on a more convenient Southwest flight, considering my preferences for departure and arrival times, and surprisingly, the new tickets were more affordable.

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(5.0)
Scored some tickets that were
by sofia

Scored some tickets that were playing hard to get elsewhere without breaking the bank – major win! But, got a curveball with a call saying my original airfare couldn't fly solo and needed an upcharge. Annoying? Yep. Deal-breaker? Nah. Still clocked in cheaper than the big guns like Expedia and Google flights. This is round two with Altostravel, and even though the magic behind the scenes is a bit of a mystery, it gets the job done. Plus, props for the confirmation calls – keeps things feeling legit. Ready for round three with Altostravel!

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(5.0)
These guys are on it!
by Emily Chorherr

These guys are on it! Quick response, crystal-clear communication, and a site that's like a walk in the park – my first time dealing with them was a breeze.

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(5.0)
Hey, I haven't hit the road
by Xocee Smith

Hey, I haven't hit the road yet, but gotta give props to these folks. They've sorted out my seating and kept the communication game strong for my upcoming trip. Big thanks so far!

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