Reviews Summary

SkyUp Airlines has a 1.3 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

SkyUp Airlines LLC is a Ukrainian charter and low-cost airline known for its innovative approach to aviation. With a mission to connect Ukraine with the world, SkyUp offers classic carrier services at low-cost prices. The airline has expanded its route network, introducing new domestic and international destinations. SkyUp is also recognized for its comfortable flight attendant uniforms and the use of Split Scimitar® winglets to improve fuel efficiency and aerodynamics. The brand stands out as a bold innovator in making Ukrainian aviation more accessible and open.

Key Details:

  • Location: The company is headquartered in Kyiv, Ukraine.
  • Founders: SkyUp Airlines was founded by Yuri Alba and Tatyana Alba.
  • Foundation Date: The company was established in the year 2017.

Customer reviews

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(2.0)
It seems like they are trying to avoid giving compensation because

It seems like they are trying to avoid giving compensation because they loaded the passengers onto the plane and then made us wait an hour without doing anything. This was a real mess. When we landed in Dubrovnik, which had perfect weather, the plane didn't land on the first try. I found out that this occurs in about 3 out of a thousand landings, typically in poor conditions. I was really scared, and I wouldn't suggest this experience to anyone. Amateurs should not be allowed to fly in Europe.

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(1.0)
The airplane experience was really bad.

The airplane experience was really bad. They took 2.5 hours just to check my documents, and I nearly missed my flight. The staff only said, "it’s not our issue," showing no concern. I wouldn’t recomend this!

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(1.0)
They haven’t returned my payment yet

They haven’t returned my payment yet, and it’s been almost two years. They claim the delay is due to the martial low.

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