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SkyUp Airlines is 32 out of 37 best companies in Airlines & Air Travel on RealReviews.io

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Summary

SkyUp Airlines has a 1.4 - star rating from 7 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    1%

    no reviews

    no reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    14%

    1 reviews

    1 reviews

  • 2 stars

    14%

    1 reviews

    1 reviews

  • 1 stars

    71%

    5 reviews

    5 reviews

  • N

    Nika

    1 reviews

    United States

    The service was decent

    The service was decent, but I paid for a surprise gift that was supposed to be part of the onboard meal or something like that. I never received anything. I asked the flight attendant and also contacted customer service, but neither of them helped much. Customer service took a while to respond and didn’t fully address my issue. I’d consider other options next time.

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  • K

    Karol

    1 reviews

    It seems like they are trying to avoid giving compensation because

    It seems like they are trying to avoid giving compensation because they loaded the passengers onto the plane and then made us wait an hour without doing anything. This was a real mess. When we landed in Dubrovnik, which had perfect weather, the plane didn't land on the first try. I found out that this occurs in about 3 out of a thousand landings, typically in poor conditions. I was really scared, and I wouldn't suggest this experience to anyone. Amateurs should not be allowed to fly in Europe.

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  • A

    Anonymous

    1 reviews

    Poland

    This airline is a disaster

    This airline is a disaster. The staff was bad, the flight was on time but when arriving there was fog and landing was impossible. No clear information about what next. We sat in heat for 2.5 hours in the plane at another airport. Overall feelings very negative.

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  • J

    Jakub

    1 reviews

    Poland

    I’m giving one star because you can’t give less.

    Flight Warsaw - Larnaca - Warsaw. Over 4 hours delay one way, only 18 minutes the other... No contact from the airline or the travel agency Join Up. They didn’t say any reason for the delay... avoid this crap at all costs.

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  • A

    Artem

    1 reviews

    The airplane experience was really bad.

    The airplane experience was really bad. They took 2.5 hours just to check my documents, and I nearly missed my flight. The staff only said, "it’s not our issue," showing no concern. I wouldn’t recomend this!

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  • S

    Suci Larisa

    1 reviews

    Romania

    HE MESSED UP OUR VACATION!

    HE MESSED UP OUR VACATION! OUR FLIGHT HAS NEVER FLEW BEFORE! AFTER 3 DAYS OF WAITING FOR THEM TO FIX OUR FLIGHT. AFTER A FULL YEAR THEY STILL HAVENT GIVEN US OUR MONEY BACK.

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  • A

    Anonymous

    1 reviews

    They haven’t returned my payment yet

    They haven’t returned my payment yet, and it’s been almost two years. They claim the delay is due to the martial low.

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Rating on other websites

  • Trustpilot

    1.9

  • Tripadvisor

    2.5

  • Glassdoor

    4.5

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Airlines & Air Travel

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

SkyUp Airlines is 32 out of 37 best companies in Airlines & Air Travel on RealReviews.io

About SkyUp Airlines

SkyUp Airlines LLC is a Ukrainian charter and low-cost airline known for its innovative approach to aviation. With a mission to connect Ukraine with the world, SkyUp offers classic carrier services at low-cost prices. The airline has expanded its route network, introducing new domestic and international destinations. SkyUp is also recognized for its comfortable flight attendant uniforms and the use of Split Scimitar® winglets to improve fuel efficiency and aerodynamics. The brand stands out as a bold innovator in making Ukrainian aviation more accessible and open.

Key Details:

  • Location: The company is headquartered in Kyiv, Ukraine.
  • Founders: SkyUp Airlines was founded by Yuri Alba and Tatyana Alba.
  • Foundation Date: The company was established in the year 2017.

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