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  • Berry C reviewed
    Swiss International Air Lines

    Traveling with my little one, I had high hopes, but things went south quickly. My baggage vanished, and SWISS just shrugged it off. I was left hanging, trying to get answers. Over two years, I reached out more times than I can count—calls, emails, you name it—only to be met with silence. It felt like they didn’t care at all. As a single mom, this ordeal was beyond stressful. It’s like they just ignored my predicament. SWISS let me down big time. If you’re looking for an airline that cares when things go wrong, you might want to look elsewhere. This experience was a nightmare from start to finish.

  • Joey Perez reviewed
    Frontier Airlines

    Booking my trip through Orbitz, I thought everything was set with Frontier Airlines. My ticket was supposed to include both a carry-on and a personal item. But when I got to the airport, Frontier told me I'd have to pay extra for my bags. I ended up shelling out over $600 more than I expected. It was super frustrating, especially since everything seemed clear at the time of booking. I tried to sort it out at the airport, but they weren't helpful at all. Later, I reached out to Orbitz, my credit card company, and even the DOT, but got nowhere. This ordeal seriously shook my trust in Frontier, especially with their baggage policies. To anyone flying, double-check baggage rules directly with the airline, no matter what your booking confirmation says. I really hope Frontier clears up their policies to avoid more frustrated travelers.

  • Sharon Castro reviewed
    Frontier Airlines

    Flying with this airline was a nightmare. Our flight got delayed by a whopping 10 hours, and to make matters worse, even when we finally boarded, there were more delays. It's like they just can't get their act together. The gate agent was no help either; they were so rude, practically barking at us to get our boarding passes ready. Meanwhile, we had already waited forever just to get on the plane. This whole experience was frustrating and definitely not worth the money or the hassle. I wouldn't recommend this airline to anyone who's looking for a smooth and stress-free travel experience. It was just a mess from start to finish.