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  • SALVATORE ZUCCARELLO reviewed
    Delta.com

    I gotta tell you about my niece's first solo trip to Japan. She was all set, with a quick stop in Detroit, but then, bam, delay hits. Suddenly, she's scrambling around the airport, trying to find someone to help her because there was nobody at the gate. Missing the only flight to Japan wasn't on the agenda. She ended up having to switch airlines, which was a whole mess in itself. And then, the kicker – Delta was supposed to sort her out with a hotel voucher when she finally landed, but surprise, surprise, no Delta folks were there to help. Poor thing, it was her first time flying alone, and it was just one chaotic experience from start to finish.

  • Sam reviewed
    Delta.com

    You wouldn't believe the mess I went through on this trip! First, they bumped me off the flight with zero compensation. Then, my baggage was delayed, and worse, they completely lost it. When they finally decided to deliver it, the driver seemed more like a character from a horror movie than a delivery guy. The airport staff? Rude and unhelpful, like they couldn't care less about the chaos they caused. It was like dealing with a nightmare at every step. Despite all this craziness, I somehow made it through the ordeal in one piece. Definitely not the kind of travel adventure I signed up for!

  • URM reviewed
    Delta.com

    I had quite an experience with Delta on flight DL 0105. We boarded the plane, all set for takeoff, but then we just sat there, on the tarmac, for about two hours. Turns out, there was a fuel system issue. Can you believe they let us board knowing there was a problem? It felt like we were stuck in this metal tube, just waiting and hoping they’d get it sorted. It was frustrating, to say the least, and communication from the crew could’ve been way better. We all just wanted to get on our way or at least get some clear info. Definitely not the smooth travel experience I was hoping for.