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  • Tyler Romero reviewed
    Singapore Airlines

    Our flight was lovely, then a baggage issue turned the glow down. I submitted a claim online and waited longer than I expected for a clear update. The reps I reached were polite, but the resolution pace lagged behind the airline’s in-flight reputation. It eventually wrapped, just slower than it needed to be. Still rate the onboard crew highly. The post-trip care needs the same polish the cabin has.

  • Hazel Spencer reviewed
    easyJet

    Booked basic and added a large cabin bag later. App boarding pass worked fine. Crew was friendly, bag sizers were unforgiving. Still felt good value for a weekend hop.

  • Lilliana A. reviewed
    Alternative Airlines

    Submitting a change form felt like mailing a letter and waiting by the door. The agent eventually replied and relayed the airline’s policy, which wasn’t flexible. The site is great for search and payment choice, less fun during disruptions. I’ll still use it, just only when my plans are pretty firm.