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  • Noris reviewed
    Frontier Airlines

    Flying with Frontier was a disaster. My trip to Puerto Rico from 8/23 to 8/26 turned into a nightmare. They hit me with a $99 fee for a small carry-on and charged extra for the seat, which was a surprise. Not even a sip of water was offered during the flight, and the customer service was practically nonexistent. I reached out with a complaint, hoping for some resolution, but all I got was a suggestion to read their policy. I understand paying for luggage, but $99 for a carry-on without a heads-up? That's just ridiculous. They lure you in with low fares, but you end up spending way more for such poor service. Definitely avoiding them in the future.

  • Rjayy ‘ reviewed
    Frontier Airlines

    I had a terrible experience with this airline, and honestly, it was a nightmare. From the moment I booked, it felt like they were just out to squeeze every penny from me. Fees popped up for the most ridiculous things, and it seemed like every time I blinked, there was another charge. And the delays—don’t even get me started. It was one after another, and it seemed like no one even cared to explain why. The whole experience was just exhausting. I really regret not going with a different airline. Trust me, if you want to save your sanity and your wallet, look somewhere else. This one’s just not worth it.

  • Dale reviewed
    Swiss International Air Lines

    Flying was a bit of a rollercoaster. First, got slapped with a 113 EURO fee for checking a bag even after they nudged us to do it via email. Felt like we hit a wall with the gate staff—no wiggle room whatsoever. Then came the long, unexpected wait as our Zurich to DC flight lagged behind by over 3 hours. Compensation? Just a sip of water and a tiny cheese snack. The Florence flight landed late, squeezing our transfer time tight. With my prosthetic, sprinting to the next gate was a rough go. Once airborne, it was like an icebox inside. Asked the flight attendant to warm it up a bit, but apparently, it was even frostier at the back. A chilly end to a chilly experience.