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  • Dayton reviewed
    Priceline.com

    Booked a rental car and hotel. Prices beat others, but the hotel had a mandatory resort fee at check-in. Support chat is 24/7 and answered my change question quickly.

  • Travel Helps reviewed
    Swiss International Air Lines

    I tried to order a golf bag online, and things went off the rails. Swiss somehow thought I was ordering a bike instead! That mix-up led to two lengthy phone calls, each more than an hour long. I thought we’d sorted it out, but then I get an urgent email telling me to call them again. It's like they’re trying to test my patience. I just wanted a simple transaction, not a marathon of misunderstandings. I’m not sure how a golf bag turned into a bike in their system, but it’s been a real hassle trying to fix this mess. Definitely not the smooth experience I was hoping for.

  • Mark Levin reviewed
    Swiss International Air Lines

    Flying back from Zurich to Miami was quite the adventure. I flew Business Class on the way there, which was lovely. The inflight service was top-notch, and the food was delicious, though I noticed the planes were a bit on the older side. On the way back, I was in Premium Economy. Things took a turn when I had to return a day early due to a family emergency. Changing my booking was a nightmare. They initially wanted $1200 to change the flight, which was absurd. After a lot of back-and-forth, they dropped it to $200, but the process dragged on forever. I was promised confirmation, but it never came. At Zurich Airport, I was stressed and lost, trying to find someone who could help. Eventually, I got it sorted, but it was exhausting and far too complicated.