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  • Cindy Griffith reviewed
    Frontier Airlines

    I flew with Frontier, and it was quite the experience. First off, they hit us with this unexpected $289 fee just for a checked bag that barely tipped the scales at 47 lbs and a single carry-on. Can you believe that? The flight itself didn’t start off well either—it was delayed, which I guess happens, but what really got to me was the gate attendant. I tried asking a simple question about the delay, and their response was anything but friendly. Felt more like we were an inconvenience than paying customers. Overall, it left a pretty sour taste, and I’m not sure I’d want to fly with them again.

  • Xcale Force reviewed
    Frontier Airlines

    I had the most frustrating experience with this airline. First off, there were hidden fees popping up everywhere, making the whole booking process a nightmare. When I thought the worst was over, I tried to print my boarding pass after checking in online. Guess what? They wanted to charge me $25 just to print that tiny slip of paper. Seriously? That’s when I encountered their rude staff, who seemed more interested in arguing than helping. It was like they didn't care about the customer at all. Overall, it felt like they were just trying to squeeze out every dollar possible from passengers. Wouldn't recommend this airline unless you enjoy headaches.

  • Mona reviewed
    Frontier Airlines

    I wish I could give negative stars for this experience. Right after checking in online, our flight got delayed by 5 hours. It’s incredibly frustrating how an airline thinks it’s acceptable to mess with a family’s plans like that. We had other things lined up, and this threw everything off balance. And to add salt to the wound, when we went to check our bags, we discovered that their fee policy starts at 41 pounds. Seriously? This was our first and definitely our last trip with Frontier. I’ll be spreading the word about this disappointing experience to everyone I know.