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  • Ben Mather reviewed
    MonarchAirGroup.com

    I had quite the experience with Paul over at Monarch. I was in a bit of a pinch trying to get a flight sorted out for my family last minute. Paul stepped in and took care of everything like a pro. He was super responsive, always getting back to me in no time, and he handled everything with such flexibility. It was like he just knew how to make things work, even on short notice. I felt like I was in good hands throughout the whole process. If I ever need to book another flight, Paul's definitely the guy I'd go to again. Monarch's lucky to have him on their team.

  • Annette Bond Swobody reviewed
    Delta.com

    Stuck in Vegas for way too long, waiting for a flight to Seattle that just didn't want to happen. Three cancellations, can you believe it? Finally, when we got a flight to LAX, we sat around for an extra three hours because they were missing a flight attendant. They kept saying someone was on the way, but it felt like a bad joke. We finally boarded, thinking we were good to go, only to sit on the tarmac for another hour. The pilot came on and said, surprise, no flight attendant! It wasn't just us, either. Other flights were delayed for the same reason. I chatted with some folks who had the same mess a few days earlier. Delta, you've lost me as a customer.

  • Jay Z reviewed
    Delta.com

    I found myself stuck at the airport at the crack of dawn, waiting for what was supposed to be a 9 am flight. But then, bam, it’s delayed to 10 am, then 11:30 am, and before I knew it, it was pushed to 2 pm, and eventually 6 pm. It was like a never-ending story. They handed out a $15 meal voucher, as if that could make up for a day lost sitting around. Honestly, if you’ve got somewhere important to be, steer clear of this airline. The whole experience was a test of patience, and not a fun one at that. I’d rather pay someone to sit there for me.