I've never seen an agent work so quickly or so hard. Always available, it felt like they never stopped. They even helped a friend while handling my transaction.
I felt quite disappointed initially when I learned I didn't get the first deal I wanted. The agent was really patient with me and clarified everything, which helped us finalize my trip.
I had a great time with this company. Samuel provided fantastic customer service and he assisted me in booking my tickets. This is a memorable experience for me.