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  • Carter reviewed
    Delta.com

    Carter was just awesome. I had quite a few things I needed help with, and even though I was at work, he made it all happen smoothly. He was so patient and professional, listening to everything I said and answering all my questions without any rush. It was really comforting to have someone so understanding, especially when dealing with an elderly person like me. Carter definitely went above and beyond to make sure I got everything sorted out. I'm really grateful for his help. He truly made a difference in my day. Thanks, Carter!

  • Thomas Erhocker reviewed
    Delta.com

    Delta lost my luggage and it was a nightmare. I had nothing for my trip – no clothes, no toiletries, nothing. I ended up having to buy everything again, which was a huge hassle and expense. And what did Delta offer me for all the inconvenience? A measly $50 voucher. Like that's supposed to make up for all the trouble. It's ridiculous. I can't believe how poorly they handled the situation. Four days without my stuff, and they act like it's no big deal. Never flying with them again.

  • Brandy Hunt reviewed
    Frontier Airlines

    Flying with this airline was a nightmare. I had three kids with me, one with special needs, and we were just five minutes late for check-in. They refused to let my niece board. It’s outrageous – an $800 ticket gone just like that. I’m a single working mom, and this felt like daylight robbery. To make matters worse, my own flight was delayed by four hours due to some maintenance check. That delay canceled my connecting flight for a quick trip to Florida for a birthday dinner. Poof, $350 vanished, plus the car rental costs. All they offered was a lousy apology, no rescheduling, nothing. This should be illegal! And they didn't even take off for another 50 minutes. Total mess.