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  • Liselot Doise reviewed
    Swiss International Air Lines

    Oh, what a day it was at the airport! Our flight got canceled again, and dealing with Swiss Air was just a mess. Instead of finding us a better flight, they just stuck us on another one that had us waiting around for hours. The live chat? Useless. Every response took forever, like 10-minute gaps between each reply, and after all that, still no real help or info. It felt like we wasted two hours just trying to get some answers. Honestly, it was so frustrating. If you're planning a trip, maybe think twice before booking with them.

  • Nordvestsjælland reviewed
    Swiss International Air Lines

    I've had quite the ordeal with Swiss Air and it's been a frustrating experience. They managed to misplace my luggage not just on the way out, but also on the return journey. Can you believe that? Both flights were operated by Swiss Air, and yet my bags didn't make it to the final destination. What makes it worse is that my luggage had essential items for my health. I was left in the dark with no updates and their customer service was less than helpful—more like talking to a brick wall. The staff assured me everything was fine, but that turned out to be far from the truth. I still haven't gotten my luggage back and it’s been a nightmare trying to get any response from them. I wouldn't recommend flying with Swiss Air; they just can't seem to get it right.

  • smart_mariotodd reviewed
    Frontier Airlines

    Flying with Frontier was a real mess from start to finish. First off, they hit you with extra fees just to check your luggage, which wasn't a great surprise. The seating was cramped and uncomfortable, like they tried to fit too many people in a small space. Once on board, it felt like there was no service at all, almost like they forgot passengers need attention. It was my first time with Frontier, and definitely the last. The whole experience was so frustrating that it nearly spoiled my trip. And to top it all off, there were delays, which is the last thing you want when traveling. Compared to other budget airlines, this one just isn't worth it.