Frontier Airlines Reviews - 203

I had a trip from

I had a trip from Atlanta to Austin and chose to fly with Frontier. Let me tell you, it was worth every penny. My flight was on the new Airbus 380, and as a big guy at 6’3” and 280 pounds, I appreciated the extra space. I was in seat 10-C, right by the aisle, which was perfect. The price was unbeatable at just $103 for a round trip, saving me a long, expensive drive. The flight was smooth, but there was a bit of drama with a passenger and a cane that fell from the overhead bin. He made a huge fuss, but the flight crew handled it with incredible patience and professionalism. They even had EMS ready when we landed. Overall, a great experience and I’d definitely fly with Frontier again.

I've hopped on this airline

I've hopped on this airline more times than I can remember, and honestly, it's been a smooth ride every single time. It's funny 'cause I've heard tales of travel mishaps, but not with this crew. Their website? Super simple to navigate and book. Flights typically take off right on schedule, and the flight attendants? Always chill and courteous. Sure, the seats are a bit snug, but I let it slide given the crazy low fares. Snagging a round trip from FLL to PHL for just $24, taxes included, is a steal in my book. Planes are spick and span, and the service is spot on. No complaints here, just good vibes and easy travels.

Frontier Airlines might get a

Frontier Airlines might get a bad rap, but honestly, if you’re not in a mad dash, they can be a good option. I mean, their fares are super affordable and the GoWild Pass is a cool deal. Sure, it’s not luxury, but if you plan ahead and have a bit of patience, it works. The seats are kinda basic, but hey, you’re saving money, right? It's no-frills but gets you where you need to go. Just remember, pack some snacks and maybe a neck pillow. If you're looking for something cheap and simple, Frontier does the trick. Just don't expect too much in terms of bells and whistles.

Flying with Frontier is a

Flying with Frontier is a bit of a mixed bag, but here's my two cents. The seats? Yeah, they're not the comfiest. I'm 5'9" and even for me, it was a tight fit. My 12-year-old even had a hard time getting comfy. So, if you're planning a longer trip, maybe think twice. But for short hops, it's tolerable. Now, the gate agents could use a crash course in customer service, but the crew onboard? Super friendly and always ready to help. Had a couple of flights that needed rebooking, which was a bit of a hassle, but they did throw in some travel credits, so that's a plus. Price-wise, you really can't beat it for short trips. Flights are smooth, too, so no worries there!

I flew from JFK to

I flew from JFK to MCO with Frontier recently, and honestly, I was a bit skeptical given their reputation. But, the flight itself was surprisingly smooth. We took off and landed on time, and the plane was clean and comfortable enough for the trip. The cabin crew was friendly and attentive, which was a huge plus. We even landed earlier than expected, and my luggage was out in no time. However, the ground staff at MCO could use some improvement. When I asked for directions to the car rental area, the staff member seemed annoyed and made an announcement instead of just helping me directly. Also, I had issues with seat pricing. I paid extra for a seat up front but didn’t get it. The refund process was a hassle, requiring multiple emails before anything happened. Despite these hiccups, I’d consider flying with Frontier again, but they really need to polish their service outside the flight.

I thought I was snagging

I thought I was snagging a steal at sixty-three bucks for my flight, but boy, was I in for a surprise. By the time I wrapped up with a carry-on, seat choice, and even just printing my boarding pass, my total shot up to a whopping one hundred and forty dollars. It’s like playing a game where every move costs you more. This isn't budget-friendly; it’s just a regular airline with a twist that leaves you feeling duped. I get that unbundled pricing is a thing, but Frontier seems to push it to a point where it feels downright misleading. Flying shouldn’t come with a side of frustration.

Flying with Frontier Airlines was

Flying with Frontier Airlines was a nightmare I didn't see coming. I had booked a late-night flight from Las Vegas to Cleveland, hoping to make it home in time for my mom's funeral. It was a direct flight, seemed perfect, right? Wrong. I got an email around 7 PM saying the flight was canceled. Canceled, not delayed or rebooked. All they offered was a refund or some useless flight credit. Seriously? Like I'd fly with them again after this disaster? I ended up spending $325 on another night in Vegas, lost $145 on a Cleveland hotel I couldn't use, and shelled out $290 for a last-minute flight the next day. Worst part? I missed my mom's funeral. Just let that sink in. Their customer service? Non-existent. An automated message and zero accountability. They blamed "weather," but other airlines weren't affected. I even tried getting specifics—nothing. They threw a $15 voucher at me, like that would make it better. Insulting, right? If you're thinking about flying Frontier, just know this: when it falls apart, you're on your own. I'm never flying Frontier again.

When you book with Frontier

When you book with Frontier online, offers bombard you at every step. You pick the Basic Fare, yet they're still pushing the Economy Bundle. I clicked “No.” Then they hit you with “Save $21 by joining a discount club for $99 a year.” Again, “No,” and move on. Then come seat selections, priority boarding, extra baggage – and at the airport, they scrutinize everything. If your bag's slightly oversized, you're penalized. Pop-ups from Expedia and others also appear. It's a mess, luring folks in with cheap fares but upselling at each step. On my flight from LA to Vegas, there was a 20-minute sales pitch for the Frontier credit card. They promised free baggage, no annual fee for a year, and 50,000 miles for spending just $1. I fell for it, applied for the card, and bought a snack for $8.77 to get the miles. Result? No miles, but a $99 fee. After submitting a complaint, I was told to wait 10 days, then 30. Finally, I canceled the card. Frontier thanked me for using their “fast cancellation service.” It's clear to me: Frontier? No thanks.

I usually don't bother with

I usually don't bother with reviews, but Frontier Airlines really pushed me over the edge. Picture this: I get to the bag check kiosk, and my reservation number just refuses to work. Long line, one stressed-out staff member, and when I finally reach her, she drops the bomb—my tickets are canceled. Apparently, they flagged my account as fraudulent. Not true! With no time left, I had to buy another ticket. The nightmare continued at my destination. My bag? Nowhere in sight. I scoured baggage stations, but it was lost. Frontier’s offices and lines were a ghost town. Days later, they told me my bag never even left the original airport. They promised to send it but couldn’t say when. Another day, another call—no updates, and tracking info disappeared. I’m now days behind on work and stuck in a loop of calls and airport visits. Frontier, you’ve redefined terrible service. If you’re reading this, steer clear of them.

I wouldn’t recommend them to anyone

Flying with Frontier Airlines was a total disaster from start to finish. First, I couldn't even check in online, and when I reached out for help, they were no help at all unless I coughed up €25 per person. Felt like they just didn't care. The luggage drama was next. We had proof that we could each have 20kg checked, but we were just 1.3kg over. Despite showing them the booking details, they wouldn’t budge. They said we could "move things around," but our carry-ons were packed, so we ended up paying €75 each. Then there was the counter guy. He was super rude when I tried to switch the scale to kilograms. He even threatened to send me to the back of the line. After paying the hefty fee, he oddly offered to check our carry-ons for free. Overall, it felt like they didn’t care about their passengers at all. Frontier Airlines was frustrating, and I wouldn’t recommend them to anyone.

Flying with Frontier has usually

Flying with Frontier has usually been smooth sailing, but my recent trip from Philly to Cancun was a different story. We boarded on time and even pushed back early, but then spent three uncomfortable hours on the tarmac without air conditioning. The crew timed out, and we had to deplane only to be stuck on shuttles without cell service for another half hour. The flight got cancelled, and we were left waiting inside the terminal with no access to food or water. We tried to rebook with United and sought help to get our bags, but the staff were unhelpful, insisting we couldn't leave. Eventually, they rebooked us for the next day and offered a hotel, but wouldn't tell us which one. We finally got our bags by 6 pm, but the whole ordeal was frustrating and poorly handled. Frontier really needs to improve their communication and support during disruptions.

So awfull experience

Flying with Frontier Airlines was quite an experience, but not in a good way. I thought I found a decent deal for a last-minute one-way ticket at $153, but it turned out to be a bit of a trap. They charge for everything—checked bags, carry-ons, you name it. I figured I'd handle the bag stuff at the airport, only to find out the price jumps if you don’t pay online. And then the check-in? You have to use their app unless you want to cough up another $25. I ran into trouble at the airport trying to get my confirmation number. The staff? Not very helpful. They barely assisted me, scribbling my name on a tag without much care. Another staff member came over, but she wasn't much better—her notes were impossible to read. This whole ordeal has definitely put me off flying with Frontier again. Such a hassle!

Flying with Frontier was such

Flying with Frontier was such a disaster for my family that we've sworn them off for good. Our flight, which was supposed to take off at 10:35pm, ended up delayed for over three hours before they just cancelled it at 1am. They promised a hotel voucher via email, but nothing ever showed up. We were rebooked for the same time the next night, but guess what? That flight got cancelled too at the last minute with zero explanation. Their website conveniently stopped working, so we couldn't even get help or a refund. By the time we added up all the unexpected costs—hotels, Ubers, meals, and eventually another flight on a different airline—it was clear we should have just gone with a better airline from the start. Avoid Frontier like the plague.

Flying with Frontier was quite

Flying with Frontier was quite an eye-opener. I had a small bag, barely weighing anything, but was told I couldn't use the overhead storage because I hadn't paid. I tried explaining my knee was giving me trouble, making it hard to keep the bag at my feet, but the flight attendant wasn't having it. Overhead bins were half-empty, yet they insisted loudly, "You don't pay, you don't use." Another passenger went through the same ordeal. It felt like they wanted us to feel embarrassed in front of everyone. Their staff seemed more focused on sticking to rules without empathy or understanding. Frontier could handle these situations better, but instead, it felt like they were trained to put pressure on us. Not a pleasant flight at all.

Booked a flight for my

Booked a flight for my son's graduation, and what a mess it turned into. They canceled my flight outta nowhere. Options? Either wait for a refund that'd take ages or get a credit, but they'd shave off 20 bucks. I went for the credit to rebook fast. Tried using it, but the system insisted my info didn't match. It was like talking to a wall. Calling them was no better—only flight they offered had a layover in Denver for a whole day, despite plenty of flights showing online. They wanted to charge extra for booking over the phone, even though their website failed me. They even tried to charge for carry-ons! After arguing, they finally agreed to a refund. Missed my son's graduation because of them. Thanks, Frontier, for nothing.

Booked my Miami to San

Booked my Miami to San Juan trip well in advance with Frontier, thinking it would be smooth sailing. I originally had a flight departing at 10:25 AM and returning at 6:58 PM. But just today, I got a notification that my departure got pushed to 8:45 PM! The return got a small shift to 5:22 PM, which is fine, but that departure change is just crazy. Paid about €140 per flight without luggage, and they’re offering either to accept the change, pick alternatives starting at €680, or get a refund. The alternatives seem like a joke, honestly. It's almost cheaper to just skip this flight and book fresh elsewhere. Frontier, you really dropped the ball here. Definitely would advise others to spend a bit more and avoid this hassle.

Super frustrating!

So, let me tell you about my wild morning with Frontier. I was all set for my early flight, and everything said Terminal E. Guess what? The plane was actually at Terminal D. I wasn't the only one — I saw at least five others in the same boat. By the time I raced over, the plane had already left. Frontier's solution? A 3 p.m. rebook, but with a fee. That would’ve messed up my plans to hang with family. I tried to cancel my return flight for a refund, but they wanted a fee for that too. I spoke to a supervisor and showed them proof of their mistake, but all they offered was a travel credit. I asked for a refund, and they flat-out refused, hiding behind some policy that didn’t even apply to my situation. Super frustrating!

Flying with this airline was

Flying with this airline was a complete disaster. From Philly to Orlando, the seats were cramped, and legroom was non-existent. I paid $75 for my checked bag, but on the way back, they charged me another $75 and claimed my bag was three pounds overweight. The clerk demanded an extra $100, and when I tried to adjust the weight, she rushed me, saying I could dispute later. Customer service was a nightmare – endless calls, unhelpful bots, and a long wait for an agent who refused to refund me. To top it off, we were delayed 45 minutes due to over-fueling. With all the hidden fees for baggage and even basic snacks, the "cheaper" price isn't worth it. Never again with this airline! Go for Delta, American, or Southwest.

So, there I was, excited

So, there I was, excited for my trip after snagging what seemed like a great deal on a flight. But, get this—after buying the ticket, they hit me with a surprise $70 fee each way just for a carry-on. Seriously? How does it make sense for a bag to cost more than the actual seat? It's like they trick you with the cheap ticket only to hit you with hidden fees. And the chaos didn’t stop there. Despite calling and being assured there were no delays, I arrived early just to find out the flight was delayed by four hours. And then, while we were stuck on the plane, they tacked on another hour. If they could just be upfront about everything, maybe folks like me would consider flying with them again. But I'm done.

So, I found myself in

So, I found myself in a bit of a mess recently with a flight. Had this voucher from a previous flight change, but when I tried to check in online, it just wouldn’t work. I ended up rushing to the Tampa airport, which, by the way, I’d never been to before, and I missed the check-in cutoff by just a minute. They gave me a number to call for credit, but that got denied pretty quick. Felt like they just took my money. They offered another flight for an extra $300, but it wasn’t even direct. Had other plans, so that was a no-go. Ended up booking with Alaska for the next day instead. Also, dealing with a service dog made it all the more stressful. Lesson learned, I’m sticking with airlines that actually help.

I booked two Economy Bundle

I booked two Economy Bundle tickets, thinking it would cover all our baggage needs—carry-ons, personal items, and even checked bags. Well, our plans took a twist when another airline lost our checked bags, so we skipped checking any luggage. On the flight, things got even weirder. A flight attendant plucked my paid-for carry-on from the overhead bin and plopped it onto my lap. It didn’t fit under the seat, so it just sat there awkwardly. Felt like we were breaking some safety rule. Called customer service the next day, hoping for a refund on the unused baggage fees. No luck there. They wouldn’t even let me talk to a manager or file a complaint. Definitely reconsidering my airline choices next time.

Wow, dealing with this airline

Wow, dealing with this airline was a nightmare. The website is a mess, and trying to make sense of their layover options is just exhausting. I knew I was buying a cheap ticket, but I didn't expect to get stuck with no real way to contact them. Tried canceling my flight and ended up losing my entire $190. They tossed me an $87 travel credit, but it’s only for me. Asked if I could transfer it to my son, and that was a big fat no. Why would I ever use them again? Their customer service is non-existent; the 800 number just pushes you into a chat that takes forever and solves nothing. If you don’t fly often, steer clear and pay a bit more for a better airline. Never again with this heartless company.

Flying Frontier recently was

Flying Frontier recently was a real eye-opener for me, and not in a good way. I had a firearm that I declared and checked properly, but instead of a secure process, it ended up on a regular baggage carousel with no security or ID check. Anyone could have just walked off with it! That's just not safe. Then there's the check-in process. If you don't have a smartphone, you're basically out of luck unless you want to pay extra. This is especially tough on seniors and those not into tech. And get this: you might have to pay $25 just to talk to someone at the counter. It feels like they're more interested in fees than actual customer service. Frontier really needs to rethink this, for everyone's sake.

So, I was at the

So, I was at the Vegas airport for my flight to Atlanta on December 14th, and things went south at the Frontier gate. I was all set to board when a staff member said I had to pay extra for my carry-on. Fair enough, I thought, so I moved stuff to my smaller bag that matched their rules. But, out of nowhere, the staff started yelling and refused to let me board. I was shocked and confused, trying to figure out why I couldn’t get on my flight. They just kept pointing fingers and talking down to me. In the end, I had to buy a last-minute ticket with another airline. The whole thing cost me time, money, and a lot of stress. This was not what I expected from an airline, and I hope they look into it.

Terrible!

Imagine this: My son, all ready to fly back home, gets his flight canceled just an hour before departure because of some so-called "airport maintenance." He had checked in five hours earlier, only to be left high and dry. All the flights from LAX were booked solid, and there was no help from the airline. No hotel, no transport, no food money. Just stuck, 700 miles from home. We tried talking to their supervisors, but all they offered was a measly $50 travel certificate. Seriously? That doesn’t even cover dinner these days! Frontier, you've lost us for good. I’m spreading the word to family and friends—no one else should go through this. Unbelievable customer service, or rather, the lack of it.

Let me tell ya about

Let me tell ya about this wild ride at the airport with Frontier. Our flight was supposed to take off at 1:55 PM but got delayed to 5:36 PM. That's a massive wait! But here's the kicker: nobody told us a thing. The app kept saying the flight was on time, the airport board showed a different time, and the only way to get any info was to stand in this long line at the gate. The gate staff? Nowhere to be found when we needed answers. The agent just vanished, leaving everyone scratching their heads. No updates, no apologies, nada. Look, I get it, flights get delayed. But the lack of communication was a mess. They really dropped the ball on this one. Frontier needs to step up their game big time.

Flying with Frontier was a

Flying with Frontier was a nightmare. Our flight, set for 10:50 PM, got pushed to 11:45 PM, but surprise, surprise—no crew was even around. We were just stuck there with no updates, feeling like we were in the dark about when we'd actually leave. I get that tickets are cheap, but that shouldn’t mean ignoring passengers and leaving us hanging. We even paid for priority boarding but ended up boarding with everyone else. What a waste! And don’t get me started on the lack of service—no free drinks or snacks for a short flight. The seats felt like sitting on a rock. It was just one problem after another. I’m steering clear of Frontier in the future and would hesitate to recommend it to anyone.

So, I was flying with

So, I was flying with Frontier recently and things didn't go as planned. Apparently, they've changed their door closure time to 20 minutes before departure, which is earlier than other airlines. They don't really make this clear when you buy your ticket, and on my flight, there were no announcements about it. I saw several groups of people show up just a minute late, and the gate staff didn't lift a finger to help them. They were actually pretty rude. When you call Frontier, they just tell you there's no refunds or new flights, which is frustrating. It's clear many people are caught off guard by this policy. It's a risky move flying with them now, since your plans might just fall through.

Booked my flight with Frontier

Booked my flight with Frontier Airlines, thinking the business bundle would make everything smooth. You know, upfront seating, two checked bags, carry-on, personal item, all sorted, right? But then I thought about TSA lines and reached out to Frontier to see if they had a plan to help speed up baggage check-in at LAX. Their response? “Talk to TSA.” Seriously? How does that even relate to baggage check-in? After spending hours trying to get answers from customer service, I realized I needed a plan B. I ended up booking with a major airline last minute to avoid missing my cruise. It was a hassle, but the relief was immediate. Never flying Frontier again; the stress just wasn’t worth it.

So, there we were at

So, there we were at Chicago O'Hare Airport, ready for our 6:30 a.m. flight to Cancun, when things went sideways. Messed up the online check-in, and the system locked me out. I thought, "No problem, I'll fix it at the airport." But nope, the Frontier Airlines supervisor just brushed us off, saying she couldn't help and pointing us to some number at 4 a.m. We were running around clueless, and no one had answers. Just when we thought our vacation was doomed, a kind security guard led us back to the counter. That's where a Russian-speaking woman, whose name I wish I remembered, actually sorted everything out. She was amazing! If it weren’t for her, our trip could’ve been a disaster.