Frontier Airlines Reviews: 228

Flying through North Carolina, I

Flying through North Carolina, I had one of those "never again" experiences. It all started when they tried to charge me for a personal bag that had been fine on three other flights. The staff seemed more interested in being petty than helpful. It felt like they were just itching to make a fuss. Their attitude was downright rude and unprofessional, which caught me off guard. Instead of resolving the issue calmly, they made me feel like I was the problem. It’s surprising how quickly things went from frustrating to humiliating. I’ve decided my money’s better spent elsewhere, like Southwest, where I’m treated with respect and understanding. Travel can be tough, but it shouldn't be made harder by those who are supposed to help.

You won't believe what happened

You won't believe what happened during my recent trip. I was flying out of Salt Lake City, and my flight got delayed by 3 hours! It's one of those basic airlines, you know? They get you where you need to go, but don't expect any freebies or extras. I was just sitting there, watching the clock, thinking about how every little thing costs extra. You want a snack or a drink? Get ready to pay for it. The flight itself was fine, nothing special, but honestly, the delay was a real bummer. I guess you get what you pay for, but sometimes I wish they'd throw in a little something extra for the trouble.

Flying from Mexico City to

Flying from Mexico City to San Antonio with Frontier turned into a bit of a scavenger hunt. I arrived at the terminal, expecting clear directions, but nope—no signs for Frontier anywhere. I wandered around, feeling pretty lost, until finally, someone pointed me in the right direction, which was way off from where I started. It turns out Volaris handles Frontier flights, and let me tell you, their customer service is not great. No signs at check-in either. How hard can it be to put up a digital sign? Almost missed my flight because of this mess. And don't even get me started on the Volaris app—completely useless!

Flying with this airline was

Flying with this airline was a rollercoaster of emotions. Took a trip with my daughter, her treat, and thought it’d be smooth sailing. I checked their personal item policy ahead of time and didn’t expect what came next. At Jacksonville, I was told my small crossbody, holding essentials like my travel docs and meds, counted as a personal item. So, I had to check my tiny backpack for $99, just to carry it on myself! A bunch of us, mostly women, were baffled. In my 63 years, never has my purse been flagged like this on any airline or cruise. Customer service said it’s up to the counter staff. Flew back from San Juan, no issues at all. Feels like a cash grab. Not flying with them again.

Flying with Frontier was an

Flying with Frontier was an experience I won't forget, but not in a good way. I thought I was saving money, but the hassle wasn't worth it. Ended up stuck for 11 hours across two flights. They kept changing gates without telling anyone, and we had to trek across the huge ATL airport, only to miss the flight after waiting forever. They gave out a $50 voucher, but you had to use it quick. When I called to complain, they just tossed another $25 voucher my way, same rushed deadline. Felt like they didn't care about us at all, leaving everyone stressed and confused. Turns out, we needed a new plane because of engine issues. On the way back, there was a fuel leak. Frontier is like Spirit's pricier, more chaotic cousin. Seriously, find another airline.

Traveling with kids is stressful,

Traveling with kids is stressful, right? So, picture this: I handed my stroller over to Frontier Airlines, trusting they'd take care of it. But when I got it back, it was soaked. They must've left it out in the rain or something. It’s not just about the stroller being wet, it's about how careless it felt. You expect a bit more responsibility, especially with stuff for your kids. It was a real letdown, and I was pretty upset. Handling baby gear should be a priority, you know? It just made the whole journey more stressful than it needed to be.

Flying with Frontier Airlines was

Flying with Frontier Airlines was a real disaster. We boarded on time, but then got stuck for about 45 minutes because of some "communication issue." When we finally landed, we didn't even get to leave the plane right away. We just sat there, waiting for a gate. The pilot was cool and kept us updated, but the rest of the staff? Total nightmare. The flight attendants kept shouting at us to stay in our seats and not use the restrooms. It got so bad that the pilot had to step in and say it was okay to use them. Really, it was that bad. I'm writing this as we’re STILL on the tarmac, and it's been another 30 minutes. Just awful.

Flying with this airline was

Flying with this airline was a disaster from start to finish. I flew from Chicago to Las Vegas, and my luggage didn't even make the trip with me. When it finally arrived, courtesy of another airline, several valuable items like jewelry and electronics were missing. The worst part? No one was available to help or offer any kind of compensation. Their policy apparently doesn’t cover stolen items, which seems to encourage the theft. It was my kid's birthday, and they ruined it by losing our belongings. It felt so frustrating, like they just didn’t care. If you value your belongings and peace of mind, find another airline. Their customer service is truly awful.

I was all set for

I was all set for my evening flight when suddenly, bam, it gets pushed to tomorrow morning, and they say "estimated 9:15am." Like, what does that even mean? How am I supposed to plan anything? It's just so frustrating. And don't even get me started on the baggage fees. They lure you in with a decent ticket price, and then, wham, hit you with these ridiculous charges for your bags. It's like they’re trying to squeeze every last penny out of you. Honestly, this whole experience has been a nightmare. I’m seriously considering never booking with them again. It feels like they just don’t care about their customers at all.

I was all set for

I was all set for my flight at 5:22 pm, and okay, it got delayed to 6:41 pm. Annoying, but stuff happens, right? Then, after getting on the plane, we're just sitting there for over two hours with zero updates. Everyone on board is losing it, especially those with connecting flights, like me. All they offered us was 15 bucks, which is just insulting. In the end, we faced a delay of more than 3.5 hours. This airline is seriously unreliable. Sure, they might be a bit cheaper, but the stress and extra costs aren't worth it. I deleted my account right away. My friends warned me, and now I see why. Never again.

So, I was stuck at

So, I was stuck at the airport, right? This airline kept pushing back our flight time over and over. Finally, they just canceled the whole thing, and it felt like they didn’t even care. I mean, there were people all around, frustrated and confused, and the staff acted like it was no big deal. They didn’t offer us any help with meals or accommodation, leaving us stranded in LA with nowhere to go. It was a mess. It felt like they were just ignoring everyone’s concerns, and it was honestly one of the worst travel experiences I’ve ever had. Seriously, if you’re planning on flying, maybe look elsewhere to avoid this chaos.

Flying with Frontier Airlines from

Flying with Frontier Airlines from Miami was a nightmare. I thought the Business Bundle would make things easier with its 2 checked bags up to 50 lbs each. But no, the check-in crew insisted my bags couldn’t be over 40 lbs, so there I was, post-knee surgery, struggling to shuffle stuff around with no help at all. I had to buy an extra cabin bag on the spot to sort it out, which was ridiculous. Frontier later admitted they messed up and my bags were fine all along, but they wouldn’t refund me for the cabin bag since it wasn’t bought through them directly. To top it off, the flight was delayed. It felt like they didn’t care about the hassle or cost they caused. Such a frustrating mess!

I decided to try booking

I decided to try booking my flight through trip.com, thinking it'd be a smooth process. I shelled out extra cash for a premium seat, which was supposed to include a free checked bag. Imagine my surprise when I ended up crammed in the back of the plane, and they charged me $60 for my bag anyway. When I reached out, they insisted I hadn't paid for a seat and wanted more money to switch. It was super frustrating, and the whole experience felt like a rip-off. Next time, I'll probably stick to booking directly with the airline. This experience was anything but premium, and it left a bad taste in my mouth.

What a day! We

What a day! We missed our connecting flight from MCO to BQN with Frontier, and let me tell you, it was a nightmare. No one from the airline offered any help or even an excuse. We were just told to wait until the next flight, which was a whole day later at 11 PM. That was not an option for us. We ended up booking a flight with JetBlue, which was a lifesaver but meant saying goodbye to the money we’d already spent on Frontier. I wish they could’ve done something to help or at least given us a heads-up. Definitely not flying with them again if I can help it.

I booked a flight thinking

I booked a flight thinking I had plenty of time to change my mind if needed. Turns out, if you don't cancel within 24 hours, you're stuck with a credit that expires in a year. Not cool at all. Feels like they’re just trying to hold onto your money. Like, seriously, I planned way ahead, and they still keep my cash? Customer-friendly? I don't think so. I've had better experiences elsewhere, and this was a real letdown. Definitely not recommending this airline to anyone. It's a hassle I could've done without. Travel's supposed to be fun, not a fight to get your money back. Lesson learned the hard way!

Flying with Frontier was like

Flying with Frontier was like a bad dream. Seriously, even if tickets were free, I'd pass. The legroom? A joke. My knees were practically kissing the seat in front, which had a gross blood stain. And those seats? Felt like sitting on rocks, covered in some weird sticky stuff I had to wipe off. Forget about WiFi or any entertainment—they don't have any. Plus, the tray was so tiny, my hand barely fit. It's like they don't want you to have a good time. From now on, it's Delta for me. Avoid Frontier if you don’t want to waste your money and have a miserable experience.

Flying last week was a

Flying last week was a complete nightmare. I booked my ticket to Atlanta a week ahead, and checking my bag cost a whopping $150. The seat? Super uncomfortable, but I let it slide since I didn’t pay extra for it. The boarding staff had such a bad attitude it was unsettling. On my way back, I got charged another $75 for my bag, which took a 35-minute call to fix. Then, a barking dog kept everyone awake on the early flight back. Customer service called mid-flight to say my bag didn’t make it and I’d have to wait for hours or file a claim to get it back. They refused a refund, leaving me stranded without my meds and causing my account to overdraft. Never flying with them again!

I decided to give this

I decided to give this airline a shot despite hearing mixed reviews. I was lured by their credit card offer with a 55K points bonus and gold status perks like free baggage and priority seating. The idea was to make my travel plans more affordable, even if the flights themselves weren't the most comfortable. But here's the catch: those points? You can’t use them right away. You have to wait 4-6 weeks, which threw a wrench in my immediate travel plans. It's frustrating because no other airline card I've used has this kind of delay. It’s a classic case of 'read the fine print.' The service and comfort are just okay, so these caveats really make you think twice.

Imagine you're all excited

Imagine you're all excited, ready for that special family visit, and then boom, plans crash. My daughter, all packed and thrilled to see her sister, starts her journey from Austin, Texas. But once she hit Denver, things went downhill. Frontier canceled her flight to Salt Lake City, leaving her stranded. You’d think they'd have a backup plan, right? Nope. She spent the night in the airport, missing out on precious time with family. It's just not worth the headache and lost days. Cheap tickets, yeah, but if you end up sleeping in an airport, is it really a deal? Frontier, get your act together.

I flew with Frontier

I flew with Frontier, and it was quite the experience. First off, they hit us with this unexpected $289 fee just for a checked bag that barely tipped the scales at 47 lbs and a single carry-on. Can you believe that? The flight itself didn’t start off well either—it was delayed, which I guess happens, but what really got to me was the gate attendant. I tried asking a simple question about the delay, and their response was anything but friendly. Felt more like we were an inconvenience than paying customers. Overall, it left a pretty sour taste, and I’m not sure I’d want to fly with them again.

I had the most

I had the most frustrating experience with this airline. First off, there were hidden fees popping up everywhere, making the whole booking process a nightmare. When I thought the worst was over, I tried to print my boarding pass after checking in online. Guess what? They wanted to charge me $25 just to print that tiny slip of paper. Seriously? That’s when I encountered their rude staff, who seemed more interested in arguing than helping. It was like they didn't care about the customer at all. Overall, it felt like they were just trying to squeeze out every dollar possible from passengers. Wouldn't recommend this airline unless you enjoy headaches.

I wish I could give

I wish I could give negative stars for this experience. Right after checking in online, our flight got delayed by 5 hours. It’s incredibly frustrating how an airline thinks it’s acceptable to mess with a family’s plans like that. We had other things lined up, and this threw everything off balance. And to add salt to the wound, when we went to check our bags, we discovered that their fee policy starts at 41 pounds. Seriously? This was our first and definitely our last trip with Frontier. I’ll be spreading the word about this disappointing experience to everyone I know.

So, I was on this

So, I was on this Frontier flight from Orlando to Vegas, and it was quite the ride. There was this moment when a passenger had a seizure, and being a nurse, I jumped in to help. The crew took my info, saying someone would reach out to thank or compensate me. But here’s the kicker—no one ever did. When I called to check, they had no clue about the incident. I mean, paramedics met us when we landed, so how could they miss this? Talked to a supervisor named Vikas, but he was no help either. Honestly, it feels like Frontier just doesn’t care. It's been a frustrating experience, and I’m really disappointed.

Got the Go Wild subscription

Got the Go Wild subscription thinking it would be a game-changer for my family and me. Boy, was I wrong! Every date I pick is magically sold out, and when there is an option, it’s some crazy 12 to 17-hour ordeal with flights at ungodly hours like 2 or 3 in the morning. Doesn't matter where you're heading; it's the same mess everywhere. They say it's because members are hogging return flights, but honestly, it feels like a lame excuse. Between me and my six family members, not one of us has managed to use this pass. It's been nothing but frustration and wasted money. Feels like we've been duped big time!

I decided to give this

I decided to give this company a try, thinking it couldn't be that bad. Well, turns out, it was a total disaster from start to finish. The service was just plain awful, and those seats? Uncomfortable is an understatement. We faced delay after delay with absolutely no apologies or compensation. It's like they just didn't care. I read a review before booking, and now I totally get why they were so frustrated. Honestly, I'd prefer a cross-country road trip over dealing with this mess again. It's hard to recommend a company that treats its customers like an afterthought. Just a truly disappointing experience all around.

Flying with Frontier was a

Flying with Frontier was a nightmare. Our flight, set for 10:50 PM, got pushed to 11:45 PM, but surprise, surprise—no crew was even around. We were just stuck there with no updates, feeling like we were in the dark about when we'd actually leave. I get that tickets are cheap, but that shouldn’t mean ignoring passengers and leaving us hanging. We even paid for priority boarding but ended up boarding with everyone else. What a waste! And don’t get me started on the lack of service—no free drinks or snacks for a short flight. The seats felt like sitting on a rock. It was just one problem after another. I’m steering clear of Frontier in the future and would hesitate to recommend it to anyone.

Alright, let me tell you

Alright, let me tell you what happened on my recent flight with Frontier Airlines. I was flying from Atlanta to Miami, and everything was fine until I got to my seat. I had chosen and paid for a specific seat, but when I got there, someone else was sitting in it. I showed my boarding pass to the flight attendant, Maria, expecting some help. Instead, she looked at me like I was crazy and told me to "check my app." It felt super dismissive, and honestly, a bit humiliating. After they realized the seat was actually mine, I got no apology or anything. I ended up being moved, but it felt like they didn’t really care. It left a bad taste in my mouth about their customer service.

I booked a late-night flight

I booked a late-night flight, expecting to get home by morning, but things didn't quite go as planned. The flight kept getting pushed back, hour after hour. It was frustrating, watching the clock tick past midnight with no clear answers. The staff didn’t seem to have any info to offer, leaving everyone in the dark. Eventually, I had to scramble and book a completely different flight just to get home. This whole ordeal was such a mess. It’s hard to imagine flying with them again after this chaos. I just wanted a smooth trip, but instead, it turned into a total nightmare.

Flying with Frontier was quite

Flying with Frontier was quite an eye-opener. I had a small bag, barely weighing anything, but was told I couldn't use the overhead storage because I hadn't paid. I tried explaining my knee was giving me trouble, making it hard to keep the bag at my feet, but the flight attendant wasn't having it. Overhead bins were half-empty, yet they insisted loudly, "You don't pay, you don't use." Another passenger went through the same ordeal. It felt like they wanted us to feel embarrassed in front of everyone. Their staff seemed more focused on sticking to rules without empathy or understanding. Frontier could handle these situations better, but instead, it felt like they were trained to put pressure on us. Not a pleasant flight at all.

Booked a trip from Philly

Booked a trip from Philly to Cancun with Frontier, everything seemed cool at first. But then, bam, they switched my return flight from a chill 1:52 pm to a way-too-early 10:30 am. At least they let me know about that one. But here's the kicker: a month out, I casually checked my flight status and found my nonstop flight had turned into a marathon with a 17-hour layover in Orlando. No heads up, nothing. Called customer service, but they were no help—couldn't change the flight or offer alternatives. Canceled everything and now I'm stuck paying double with another airline. Definitely not flying with Frontier again.