Reviews Summary

Frontier Airlines has a 1.0 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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3 Reviews
Rating (1.0)

About company

Frontier Airlines (NASDAQ: ULCC), headquartered in Denver, Colorado, is dedicated to "Low Fares Done Right." The airline operates 120 A320 family aircraft and boasts the largest A320neo fleet in the U.S. Frontier's efficiency is enhanced by its seating configuration, weight-saving tactics, and baggage process, making it the most fuel-efficient major U.S. carrier by available seat miles per fuel gallon consumed. With over 230 new Airbus planes on order, Frontier aims to continue growing. Their mission is to provide affordable travel across America.

Key Details:

  • Location: The company is headquartered in Denver, Colorado, United States.
  • Founders: Frontier Airlines was founded by Frederick W. "Rick" Brown, Janice Brown, Bob Schulman.
  • Foundation Date: The company was established in the year 1994.

Customer reviews

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(1.0)
Before I discovered PuppyPads, I was using disposable pads
by Charlene

Before I discovered PuppyPads, I was using disposable pads, and it would take around 4 or more each day, which were pricey. The cost was essentially wasted as they were thrown away. PuppyPads are reusable and so large that I only need two for my big dogs. When I got them, they were rescues and not trained, and I work 8 hours a day 5 days a week, so they must stay indoors while I’m at work. These pads work well since they can't go outside.

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(1.0)
This airline is awful.
by Catina

This airline is awful. They charge for everything, and that tiny plane feels like a toy. You'd be better off with a different airline. It's a rip off and a waste of money and time. Even after showing documents from the doctor after our car accident, we still had to pay again. The luggage policy is unacceptable unless you're traveling light, it's not worth it at all.

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(1.0)
I was tricked into buying a carry on bag
by Carsten

I was tricked into buying a carry on bag because it seemed like I only had hand luggage on my booking. FRONTIER refused to let me cancel my purchase (which cost almost as much as my ticket). Terrible service - and a sneaky way to make customers buy things they don’t need. Awful experience! I’ll try to avoid FRONTIER in the future.

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