Frontier Airlines Reviews - 171

I had a trip from

I had a trip from Atlanta to Austin and chose to fly with Frontier. Let me tell you, it was worth every penny. My flight was on the new Airbus 380, and as a big guy at 6’3” and 280 pounds, I appreciated the extra space. I was in seat 10-C, right by the aisle, which was perfect. The price was unbeatable at just $103 for a round trip, saving me a long, expensive drive. The flight was smooth, but there was a bit of drama with a passenger and a cane that fell from the overhead bin. He made a huge fuss, but the flight crew handled it with incredible patience and professionalism. They even had EMS ready when we landed. Overall, a great experience and I’d definitely fly with Frontier again.

I've hopped on this airline

I've hopped on this airline more times than I can remember, and honestly, it's been a smooth ride every single time. It's funny 'cause I've heard tales of travel mishaps, but not with this crew. Their website? Super simple to navigate and book. Flights typically take off right on schedule, and the flight attendants? Always chill and courteous. Sure, the seats are a bit snug, but I let it slide given the crazy low fares. Snagging a round trip from FLL to PHL for just $24, taxes included, is a steal in my book. Planes are spick and span, and the service is spot on. No complaints here, just good vibes and easy travels.

I flew from JFK to

I flew from JFK to MCO with Frontier recently, and honestly, I was a bit skeptical given their reputation. But, the flight itself was surprisingly smooth. We took off and landed on time, and the plane was clean and comfortable enough for the trip. The cabin crew was friendly and attentive, which was a huge plus. We even landed earlier than expected, and my luggage was out in no time. However, the ground staff at MCO could use some improvement. When I asked for directions to the car rental area, the staff member seemed annoyed and made an announcement instead of just helping me directly. Also, I had issues with seat pricing. I paid extra for a seat up front but didn’t get it. The refund process was a hassle, requiring multiple emails before anything happened. Despite these hiccups, I’d consider flying with Frontier again, but they really need to polish their service outside the flight.

I usually don't bother with

I usually don't bother with reviews, but Frontier Airlines really pushed me over the edge. Picture this: I get to the bag check kiosk, and my reservation number just refuses to work. Long line, one stressed-out staff member, and when I finally reach her, she drops the bomb—my tickets are canceled. Apparently, they flagged my account as fraudulent. Not true! With no time left, I had to buy another ticket. The nightmare continued at my destination. My bag? Nowhere in sight. I scoured baggage stations, but it was lost. Frontier’s offices and lines were a ghost town. Days later, they told me my bag never even left the original airport. They promised to send it but couldn’t say when. Another day, another call—no updates, and tracking info disappeared. I’m now days behind on work and stuck in a loop of calls and airport visits. Frontier, you’ve redefined terrible service. If you’re reading this, steer clear of them.

I wouldn’t recommend them to anyone

Flying with Frontier Airlines was a total disaster from start to finish. First, I couldn't even check in online, and when I reached out for help, they were no help at all unless I coughed up €25 per person. Felt like they just didn't care. The luggage drama was next. We had proof that we could each have 20kg checked, but we were just 1.3kg over. Despite showing them the booking details, they wouldn’t budge. They said we could "move things around," but our carry-ons were packed, so we ended up paying €75 each. Then there was the counter guy. He was super rude when I tried to switch the scale to kilograms. He even threatened to send me to the back of the line. After paying the hefty fee, he oddly offered to check our carry-ons for free. Overall, it felt like they didn’t care about their passengers at all. Frontier Airlines was frustrating, and I wouldn’t recommend them to anyone.

So awfull experience

Flying with Frontier Airlines was quite an experience, but not in a good way. I thought I found a decent deal for a last-minute one-way ticket at $153, but it turned out to be a bit of a trap. They charge for everything—checked bags, carry-ons, you name it. I figured I'd handle the bag stuff at the airport, only to find out the price jumps if you don’t pay online. And then the check-in? You have to use their app unless you want to cough up another $25. I ran into trouble at the airport trying to get my confirmation number. The staff? Not very helpful. They barely assisted me, scribbling my name on a tag without much care. Another staff member came over, but she wasn't much better—her notes were impossible to read. This whole ordeal has definitely put me off flying with Frontier again. Such a hassle!

Flying with Frontier was such

Flying with Frontier was such a disaster for my family that we've sworn them off for good. Our flight, which was supposed to take off at 10:35pm, ended up delayed for over three hours before they just cancelled it at 1am. They promised a hotel voucher via email, but nothing ever showed up. We were rebooked for the same time the next night, but guess what? That flight got cancelled too at the last minute with zero explanation. Their website conveniently stopped working, so we couldn't even get help or a refund. By the time we added up all the unexpected costs—hotels, Ubers, meals, and eventually another flight on a different airline—it was clear we should have just gone with a better airline from the start. Avoid Frontier like the plague.

Booked my Miami to San

Booked my Miami to San Juan trip well in advance with Frontier, thinking it would be smooth sailing. I originally had a flight departing at 10:25 AM and returning at 6:58 PM. But just today, I got a notification that my departure got pushed to 8:45 PM! The return got a small shift to 5:22 PM, which is fine, but that departure change is just crazy. Paid about €140 per flight without luggage, and they’re offering either to accept the change, pick alternatives starting at €680, or get a refund. The alternatives seem like a joke, honestly. It's almost cheaper to just skip this flight and book fresh elsewhere. Frontier, you really dropped the ball here. Definitely would advise others to spend a bit more and avoid this hassle.

Super frustrating!

So, let me tell you about my wild morning with Frontier. I was all set for my early flight, and everything said Terminal E. Guess what? The plane was actually at Terminal D. I wasn't the only one — I saw at least five others in the same boat. By the time I raced over, the plane had already left. Frontier's solution? A 3 p.m. rebook, but with a fee. That would’ve messed up my plans to hang with family. I tried to cancel my return flight for a refund, but they wanted a fee for that too. I spoke to a supervisor and showed them proof of their mistake, but all they offered was a travel credit. I asked for a refund, and they flat-out refused, hiding behind some policy that didn’t even apply to my situation. Super frustrating!

So, there I was, excited

So, there I was, excited for my trip after snagging what seemed like a great deal on a flight. But, get this—after buying the ticket, they hit me with a surprise $70 fee each way just for a carry-on. Seriously? How does it make sense for a bag to cost more than the actual seat? It's like they trick you with the cheap ticket only to hit you with hidden fees. And the chaos didn’t stop there. Despite calling and being assured there were no delays, I arrived early just to find out the flight was delayed by four hours. And then, while we were stuck on the plane, they tacked on another hour. If they could just be upfront about everything, maybe folks like me would consider flying with them again. But I'm done.

So, I found myself in

So, I found myself in a bit of a mess recently with a flight. Had this voucher from a previous flight change, but when I tried to check in online, it just wouldn’t work. I ended up rushing to the Tampa airport, which, by the way, I’d never been to before, and I missed the check-in cutoff by just a minute. They gave me a number to call for credit, but that got denied pretty quick. Felt like they just took my money. They offered another flight for an extra $300, but it wasn’t even direct. Had other plans, so that was a no-go. Ended up booking with Alaska for the next day instead. Also, dealing with a service dog made it all the more stressful. Lesson learned, I’m sticking with airlines that actually help.

I booked two Economy Bundle

I booked two Economy Bundle tickets, thinking it would cover all our baggage needs—carry-ons, personal items, and even checked bags. Well, our plans took a twist when another airline lost our checked bags, so we skipped checking any luggage. On the flight, things got even weirder. A flight attendant plucked my paid-for carry-on from the overhead bin and plopped it onto my lap. It didn’t fit under the seat, so it just sat there awkwardly. Felt like we were breaking some safety rule. Called customer service the next day, hoping for a refund on the unused baggage fees. No luck there. They wouldn’t even let me talk to a manager or file a complaint. Definitely reconsidering my airline choices next time.

So, I was at the

So, I was at the Vegas airport for my flight to Atlanta on December 14th, and things went south at the Frontier gate. I was all set to board when a staff member said I had to pay extra for my carry-on. Fair enough, I thought, so I moved stuff to my smaller bag that matched their rules. But, out of nowhere, the staff started yelling and refused to let me board. I was shocked and confused, trying to figure out why I couldn’t get on my flight. They just kept pointing fingers and talking down to me. In the end, I had to buy a last-minute ticket with another airline. The whole thing cost me time, money, and a lot of stress. This was not what I expected from an airline, and I hope they look into it.

Terrible!

Imagine this: My son, all ready to fly back home, gets his flight canceled just an hour before departure because of some so-called "airport maintenance." He had checked in five hours earlier, only to be left high and dry. All the flights from LAX were booked solid, and there was no help from the airline. No hotel, no transport, no food money. Just stuck, 700 miles from home. We tried talking to their supervisors, but all they offered was a measly $50 travel certificate. Seriously? That doesn’t even cover dinner these days! Frontier, you've lost us for good. I’m spreading the word to family and friends—no one else should go through this. Unbelievable customer service, or rather, the lack of it.

So, I was flying with

So, I was flying with Frontier recently and things didn't go as planned. Apparently, they've changed their door closure time to 20 minutes before departure, which is earlier than other airlines. They don't really make this clear when you buy your ticket, and on my flight, there were no announcements about it. I saw several groups of people show up just a minute late, and the gate staff didn't lift a finger to help them. They were actually pretty rude. When you call Frontier, they just tell you there's no refunds or new flights, which is frustrating. It's clear many people are caught off guard by this policy. It's a risky move flying with them now, since your plans might just fall through.

So, there we were at

So, there we were at Chicago O'Hare Airport, ready for our 6:30 a.m. flight to Cancun, when things went sideways. Messed up the online check-in, and the system locked me out. I thought, "No problem, I'll fix it at the airport." But nope, the Frontier Airlines supervisor just brushed us off, saying she couldn't help and pointing us to some number at 4 a.m. We were running around clueless, and no one had answers. Just when we thought our vacation was doomed, a kind security guard led us back to the counter. That's where a Russian-speaking woman, whose name I wish I remembered, actually sorted everything out. She was amazing! If it weren’t for her, our trip could’ve been a disaster.

You wouldn't believe what happened

You wouldn't believe what happened at Chicago O’Hare with Frontier Airlines. We were on the verge of missing our flight, all thanks to a rather unhelpful employee named Brenda. She couldn't print my husband's boarding pass and weirdly directed us to customs clearance, who promptly pointed out that it was a Frontier issue. When we got back to Brenda, she just shrugged and said she couldn’t help. It was beyond frustrating. We insisted on talking to someone else, and thank goodness the next agent sorted it out in no time. The whole ordeal was stressful and unnecessary. Frontier really needs to step up their training game—Brenda was not equipped to handle the situation properly.

I had a rough experience

I had a rough experience with Frontier Airlines recently. Picture this: I'm standing in line at the airport, needing to check in like the app told me to, and suddenly all the staff just disappeared. It's not even an hour before the flight, and I'm left there, trying to get someone's attention. I really needed help because I wasn't feeling well, but no luck. I called their customer service multiple times, even after the flight, but it was just frustrating. I felt let down, especially since I was counting on them to make things smooth. If you want a stress-free experience, maybe try American Airlines or United instead. Just steer clear of Spirit and Frontier if you can.

I tried booking through

I tried booking through this site, and honestly, it was a mess. The whole process felt like a maze, with so many pages and options popping up that seemed designed just to confuse and squeeze more money out of you. It felt like every click was a trap, leading to another charge or upgrade I didn't want. Navigating through the checkout was like trying to dodge hidden fees at every corner. It's frustrating because instead of a straightforward booking experience, it seemed like the main goal was to upsell at every step. I just wanted a simple reservation, but ended up feeling tricked into spending more than planned. Definitely not user-friendly and left a sour taste.

Flying with Frontier Airlines was

Flying with Frontier Airlines was a bit of a shocker. It was my first time with them, and things didn't go as smoothly as I hoped. I got to the airport thinking everything was set, only to be hit with a $25 check-in fee I knew nothing about. No heads-up, no email, nothing. It felt like a sneaky move. I tried to get some answers, reached out to their customer service, and they admitted the communication was poor but didn't offer a refund. It's frustrating, especially when you're already juggling travel stress. I'm seriously considering joining a class action suit, and I've even reached out to my State Attorney General about it. This needs to be addressed!

I was all set for

I was all set for my holiday trip to Chicago when, out of the blue, Frontier Airlines canceled my flight just two days before Christmas. They didn't even bother to explain why, and to make matters worse, they couldn't book me on another flight, not even to nearby Milwaukee. I tried getting them to book me on a different airline, but they just flat-out refused. I ended up having to shell out $485 for a last-minute one-way ticket, hoping they'd reimburse me. Nope, no luck there either. All they gave me was a refund of my original $102 fare and a $100 voucher for future travel. After being left in a bind like that, I'm not so sure I'd fly with them again.

Booked my trip through Expedia,

Booked my trip through Expedia, thinking it’d be smooth sailing. Nope. Had to change my arrival time within 24 hours, and the fee was more than the original round trip! They stuck me with a layover in Denver, which was annoying. Paid extra for a seat with more legroom, but it was so narrow I felt like I was in a sardine can. Picked a front-row seat without knowing I’d have to stash all my stuff overhead since there was no under-seat space, and the middle seat was off-limits. On the way back, I had to check my bag, a new one I’d just bought, and now Frontier wants me to pick a replacement from their limited options. It’s just frustrating, you know?

I've had my fair share

I've had my fair share of travel woes with Frontier Airlines, and it's been anything but pleasant. My latest ordeal was sending my kid back to college. I snagged a last-minute deal that seemed too good to be true. Well, it was. We kicked things off with a three-hour maintenance delay, just sitting around twiddling our thumbs. By the time they finally landed in Houston, the weather had turned, leaving everyone stuck on the plane, waiting to get off. It's frustrating beyond words. I’ve learned my lesson the hard way—sometimes you really do get what you pay for. Never again with Frontier, even if it means shelling out more cash. Total disappointment.

I had quite the ordeal

I had quite the ordeal with Frontier Airlines recently. A group of 15 of us missed our flight due to a mess-up with their boarding and connections. It wasn't our fault, but I ended up having to buy a €500 last-minute ticket to get where I needed to be. The worst part? Frontier and Volaris kept blaming each other, and I've been caught in the middle for months. To top it off, my checked bag vanished into thin air. Imagine having to buy all your essentials again from scratch! It's been three months now, and still no word on compensation or even a simple apology. This whole experience has been beyond frustrating. Seriously, something needs to change.

I thought using their A.I.

I thought using their A.I. chat bot would make things easier, but ended up canceling my flight by accident. Tried reaching out—emailed four times, called right away—but got nothing. It's like their Customer Service is just people reading scripts without any real help. Feels like they don’t actually care about us. It was Spring break, and losing 400 bucks just hurt. After this mess, I decided to steer clear of Frontier. It's frustrating dealing with such corporate nonsense, especially when you’re just trying to sort out a problem. You’d expect better support, but it’s just disappointment after disappointment. Not worth the headache.

My daughter, who just finished

My daughter, who just finished her first college semester, was flying home with five checked bags. The airline crew suddenly announced they had to return to the gate, saying it was due to weather, avoiding any compensation. Once at the gate, the counter agent told her she was on her own to find accommodation and drag her bags along. Reaching out to customer service was a merry-go-round of unhelpfulness, with everyone passing the buck to another department. The airline's lack of care and responsibility was shocking. We're done with this airline, and I urge others to steer clear too. A frustrating experience, to say the least.

Flying with Frontier Airlines was

Flying with Frontier Airlines was a wild ride, to say the least. I couldn't believe they charged me $60 just for a carry-on! It's like, really? And then, needing help at the check-in desk cost me another $20. Seriously, that's just off the charts. Who even does that? It's like they’re just looking for ways to charge extra at every turn. I felt like they were trying to squeeze every penny out of me. It was really frustrating and definitely not what I expected. I've flown with other airlines and never experienced anything like this. Just a heads-up if you're considering booking with them, be prepared for some unexpected fees.

Flying with this airline was

Flying with this airline was a total nightmare! We thought everything was fine because we had our tickets, but we didn't pay extra for seats. Big mistake. When we got to the airport, they said there was no room for us on the flight, even though we had tickets. They took our luggage and assured us we’d be on the next plane in a few hours. But later, they said that flight was full too, and we were stuck. Staff were nowhere to be found, and no one seemed to care. They didn't even have badges, so we couldn’t tell who was who. Our family was stranded, and it felt like they just wanted us out of the airport. Unbelievable!

I got to tell you

I got to tell you about my recent trip with Frontier. It was a nightmare from start to finish. First off, the wait to check bags was beyond ridiculous. I mean, every other airline, even Spirit, has those convenient drop-bag machines, but not Frontier. It felt like I was stuck in line forever, just watching the clock tick away. The staff didn't seem to care much either, which made the whole thing even more frustrating. I expected at least a basic level of service, but this was just terrible. After this ordeal, I'm definitely looking elsewhere for my future flights. It's safe to say Frontier won't be seeing me again.

Flying with this airline was

Flying with this airline was quite the experience. They lure you in with a tempting price, but be ready for all the extra fees that sneak up on you. I ended up paying more than I would have for a regular flight! Checking in was a hassle, taking over two hours, and you're stuck using their app. Plus, they push you to use their credit card for payments. They only let you bring a 40lb bag, and if you go over, it’s $75 if you’re lucky enough to pay online, or over $100 at the counter. Customer service is outsourced, which made everything even more confusing. Honestly, the little savings just weren't worth the stress.