Frontier Airlines

Is it your business? Click to claim your business profile!

I had an absolute nightmare

I had an absolute nightmare with Frontier Airlines, and it left me completely drained. After a delay with Delta, I was rebooked on Frontier, hoping to just get home. Instead, it was a disaster. They tried to charge me $204 for an overweight bag, even though their policy states it should be $75 to $100. When I questioned it, the gate agent got aggressive and, without any warning, canceled my ticket because I couldn't pay right away. They left me stranded and refused a refund. It was a scene of pure chaos, with other passengers facing similar treatment. It felt like they were preying on the exhausted and vulnerable. Honestly, it was a terrible experience that I wouldn't wish on anyone. Avoid them if you can.

I had the worst experience

I had the worst experience with customer service at the airport recently. Even though I arrived at the gate 10 minutes before closing, they didn't let me board the flight because I forgot to check in. The staff was incredibly rude and unhelpful. I don't understand where they find such unprofessional employees. After missing the flight, I realized I left my jacket and wallet in the sitting area. When I asked for help, the staff claimed they couldn't find it, but I eventually found it myself near the gate. It's hard to trust employees who act this way. When I tried to take pictures, they covered their ID badges. What are they hiding? This airline really needs to reevaluate their hiring practices.

Flying with Frontier was an

Flying with Frontier was an absolute nightmare. The flight was delayed, but the real issue was the staff's behavior. I've never seen flight attendants be so rude and dismissive. Even with frustrated kids on board, they lacked any compassion and seemed to enjoy mocking us. And then the pilot? Unbelievable. He actually threatened a passenger just because she asked about how we were going to deboard without a bay crew and the Atlanta train shutting down soon. It was chaos. The attendant lied to the pilot, making everything worse. I will never fly with them again, and everyone on that flight deserves a full refund. Frontier, do better. Please hire professionals who actually care about their passengers.

I had a rough trip

I had a rough trip with Frontier recently. My flight from San Diego to Tampa had a layover in Denver. Things went south when we landed in Denver; the departure process was chaotic, and we had to deplane onto the tarmac, which made us late for the connecting flight. That flight was 30 gates away, and we missed it. Next flight was in 10 hours! They gave us a $25 food voucher for the trouble, but I had already paid $138 for my luggage. Ended up booking another flight with a different airline to get home, costing even more money. After a 15-hour travel day through 4 airports, I filed a complaint, and customer service just sent me a copy-paste response. Worst experience ever. Avoid Frontier if you can.

I had the worst experience

I had the worst experience with Frontier Airlines. My mother-in-law was rushed to the emergency room just before we were supposed to fly out. Since my husband holds power of attorney for her health, we had to cancel our trip. I called Frontier immediately and provided them with the POA. Instead of being understanding, they demanded a specific document from the doctor stating my husband needed to care for his mom for the next 90 days. Seriously? Asking for that when doctors are busy saving lives is just ridiculous. The POA already showed he could make healthcare decisions. Frontier's demands were completely unreasonable and added stress to an already tough situation. Never flying with them again.

Flying with Frontier Airlines was

Flying with Frontier Airlines was a mess. My flight from Las Vegas to Austin turned into a nightmare. We boarded, started taxiing, and then out of nowhere, the plane slammed the brakes. We ended up stuck on the plane for over an hour and a half before they finally let us off, and no one bothered to explain what was going on. The staff seemed like they didn’t have a clue—four different people told me four different things just to get my luggage. And this wasn’t a one-time thing; I had to rebook another trip because of a last-minute schedule change weeks before. I’ve already complained to the U.S. Department of Transportation. Seriously, save yourself the headache and choose a different airline.

I landed in Tampa on

I landed in Tampa on Monday night with Frontier flight 2560, and what a chaotic experience that was! Arrived early with my elderly mom, thinking everything was sorted. Wrong! We ended up at terminal D instead of A, all because of some last-minute terminal changes. The place was a mess; earlier flights had caused a ripple of confusion, and the information on the screens didn’t match anything the staff was saying. Speaking of which, the staff were no help—rude and dismissive. When I mentioned my mom needed assistance, they just brushed me off. The boarding process was equally chaotic, with passengers for different flights getting mixed up. It was a stressful start to our trip, to say the least.

Flying with this airline was

Flying with this airline was a nightmare. I had three kids with me, one with special needs, and we were just five minutes late for check-in. They refused to let my niece board. It’s outrageous – an $800 ticket gone just like that. I’m a single working mom, and this felt like daylight robbery. To make matters worse, my own flight was delayed by four hours due to some maintenance check. That delay canceled my connecting flight for a quick trip to Florida for a birthday dinner. Poof, $350 vanished, plus the car rental costs. All they offered was a lousy apology, no rescheduling, nothing. This should be illegal! And they didn't even take off for another 50 minutes. Total mess.

Definitely reconsidering my options for the next trip.

So, I tried flying with Frontier, and let's just say it wasn't the best experience. The flight was delayed by 40 minutes for no clear reason, and the seats were incredibly uncomfortable. The announcements from the gate agent were hard to understand, which was a bit frustrating. They didn't even have a simple phone clip on the seats, which seems like a basic thing. I get that it's a budget airline, but adding a little cushion or a phone clip wouldn't break the bank. The check-in agent was surprisingly rude, seemed more interested in her phone than helping. Not impressed at all, hoping the pilots are more professional. Definitely reconsidering my options for the next trip.

I can't believe how terrible

I can't believe how terrible my recent experience was with this airline. Tried to check-in online using my PC and four different browsers, but nothing worked! Pages kept glitching and said my documents needed verifying, but the button to do so wasn't even a link. My profile had all the necessary info, yet I couldn't get past this step. Finally switched to their Android app, which got me to the check-in screen. Only then did it inform me that I needed a visa, 48 hours in advance! I was less than 24 hours from my flight. Absolute nightmare. And forget about talking to a human unless you're elite status or flying within 24 hours. Worst online airline experience ever!

I boarded my flight with

I boarded my flight with Frontier, and just as we were settling in, they canceled it. The logistics for the overnight cancelation were handled smoothly, and they rebooked me for the next day. Plus, they handed out $100 vouchers to everyone, which seemed like a decent gesture at first. But trying to use that voucher turned into a nightmare. It doesn’t work properly during checkout, and I’ve wasted over 4 hours trying to get help from customer service through chat, WhatsApp, and phone. Conversations keep dropping, and I have to start all over again. It’s beyond irritating, and honestly, I’m ready to let those vouchers go rather than deal with this mess.

Got the Barclays card, all

Got the Barclays card, all excited about those Frontier perks—big mistake. Couldn't link the benefits to my Frontier miles account. Supposed to get free bags, 60,000 miles, and free seats after spending $3,000. Instead, the account linked to some random number, not ours. Frontier doesn't take calls unless you're elite, and we’re not matched with an elite number, so we’re stuck. Thought the Go Wild Pass ($600) might help—wrong. Logged in countless times; no flights I want are available under the pass. Had it for over a month, not a single flight taken. Barclays says they can’t do anything. Total scam, super frustrating experience. Avoid at all costs!

Had a nightmare of a

Had a nightmare of a trip both ways. My first flight got delayed over 3 hours, and they wouldn't refund me even though there's a law saying they must. When I pointed out the effective date of the law, they just shrugged it off. On my return flight, the app wouldn’t let me check in, and the staff at the desk claimed they couldn't help me, even though the flight was still an hour away. Missed that flight for no reason and got charged for a new one later without being asked. They wouldn’t even use my $50 voucher. Tried calling customer service, but it took over an hour to reach someone, and even then, they couldn’t help. Never flying with them again.

Let me tell you about

Let me tell you about my experience with this airline. We booked our flights three months ahead, all set for a great trip. Then, out of nowhere, we get an email saying our flight's delayed just under three hours. Seriously? They found a loophole with the new law about reimbursing for delays over three hours. This change totally messed up our travel plans. Asked for a refund since the trip was planned so far in advance, but they only offered a credit with an expiration date. What a joke. This sneaky tactic to avoid compensating passengers means I’m never flying with them again. Trying to save money with this airline turned out to be a huge mistake.

Imagine this: It's a chilly

Imagine this: It's a chilly Monday morning, and I'm at SFO, ready to board my flight. Suddenly, the flight gets cancelled just 90 minutes before departure, without a single explanation. The next available flight? Four days later. Over 100 of us were stuck, scrambling for alternatives. I had to cough up $450 for a new ticket to rush back home to my sick kid. Calling Frontier the next day was a joke; a refund for the cancelled part of my flight and a $100 voucher was all they offered. As a single mom, this unexpected cost hit hard. With customer care like this, it's no wonder they're losing business. Not flying with them again, that's for sure.

Booking a ticket with this

Booking a ticket with this airline was a nightmare. The website was designed to trick you into adding extra services, like some kind of click bait. I'd heard bad things about them, and boy, were they right. Hidden charges, unfriendly staff, and their baggage policy is a joke. They claim certain dimensions, but their baskets at the gate are smaller. My bag met their listed size requirements, but it still didn’t fit. The whole experience felt like a scam from start to finish. They lure you in with cheap flights, but by the time you add all the necessary extras, you're paying way more than a standard airline. Total rip-off. Avoid at all costs.

Man, my experience with Frontier

Man, my experience with Frontier was a mess. First, they messed up my seating as if I hadn't booked a seat in advance. Then my flight got delayed and I ended up stuck on the plane for 5-6 hours. To top it off, they closed the check-in desk early without any warning in the emails. I was two minutes late and missed my flight, so I had to buy another ticket from a different airline. Reaching out to customer care was a nightmare; it took months to get some compensation. And just when I thought things were sorted, they spelled my name wrong on the voucher. New rep couldn't verify me, and I wasted hours. If you enjoy wasting time, fly Frontier.

I got the Go Wild

I got the Go Wild Pass thinking it'd be a great deal, but it turned out to be a huge disappointment. You’re pretty much left hanging with domestic flights confirmed just a day before, and international ones only ten days ahead. It’s a nightmare trying to plan anything without knowing if you’ll have a return flight. Layovers are ridiculously long, like 12 to 48 hours! And more than half the places they say you can fly to aren’t even an option. The worst part? You can't even speak to a real person. It's all through email or chat, and it feels like they’re dodging real contact. Definitely not worth the hassle or the hype. Avoid this pass!

I had the worst experience

I had the worst experience with Frontier Airlines recently. They don't have agents around to help you, and when I had an emergency, they were completely unhelpful. I tried messaging them through their app, and they said someone would be available at 2am. So, my friend and I waited until then, but no one showed up. We were basically stranded and had to buy tickets from another airline. The customer service person I spoke to was incredibly rude when I asked for a refund. They didn't give me my money back, though my friend got a partial refund. It’s unbelievable how they're still in business. They even charge for water! Ridiculous.

I tried using Go Wild Pass

I tried using Go Wild Pass, and honestly, it's a joke. I mean, you can't book a flight 24 hours before departure - how ridiculous is that? They only let you choose flights with over 10 hours nonstop if you pay full price. When I called customer service, it was just a nightmare. The reps, based in India, were no help whatsoever, just reading from a script without actually listening to my problem. And don't even get me started on ORD airport. They have one person working in the morning for domestic flights, so it's like gambling if you'll even make it on time. Seriously, avoid them at all costs. This service is a total scam.

I booked a trip from

I booked a trip from Houston to Vegas with Frontier. Timing was perfect for us, not even about the price. Then, they had this True Love promo, so we canceled and rebooked to get the extra suitcase and better seats. Everything seemed fine. But then they changed the flight time from 5 PM to 6 AM and added a stopover in Denver, which doubled the travel time. When I tried to cancel because they changed it, all I could get was travel credit. I paid with my credit card and now we’re stuck with a credit we can’t use since we live in Europe. Frontier is all about the money, and it’s just the worst. Avoid them if you can.

Flying with this airline was

Flying with this airline was a disaster from start to finish. The plane was filthy, and to make matters worse, our luggage vanished into thin air. Trying to get help was like talking to robots—they just didn't know anything and seemed to care even less. They nickel-and-dimed us for every little thing. Seriously, they even wanted to charge us just to check our boarding passes on the phone. It was beyond frustrating. I can't believe how poorly they treat their customers. I'm definitely not flying with them again, and you can bet I'll be telling everyone I know about this nightmare. Avoid them if you value your sanity!

I had the worst experience

I recently had the worst experience with this airline. My luggage worth over $6,000 went missing, and they only compensated me with a measly $225. They claim to cover up to $3800 for losses, but it's all a lie. You have to provide receipts for everything, which is nearly impossible. Their customer service is a joke too; you can only talk to them through chat, and it's super frustrating. I tried everything to get my luggage back, but it was useless. The flights are always late, and they don't seem to care about their passengers. This airline is a complete scam. Save yourself the headache and choose another airline.

Frontier, huh? So I thought

Frontier, huh? So I thought I'd give 'em a shot for this one-way leg of my trip, with American on the other end. Haven’t even boarded yet and I’m already feeling the pinch from their bag fees. Seriously, if you don’t cough up for a bag when you first book, brace yourself for a surprise. My carry-on jumped from $40 to $69, and I’m not even at the airport yet—still a week out. Tried to talk to someone there; after three attempts, finally got through. The answer? “System generated fees… no changes possible.” It’s frustrating. They’re not really budget; they sneak in those fees elsewhere. Not booking with them again.

The most frustrating experience ever

So, picture this: I roll up to the airport at 4:45 am for my 6 am flight, thinking I've got plenty of time. But nope, the airline folks tell me I should’ve been there three hours early for a domestic flight! Seriously? I was stuck in line, and by the time I reached the counter, it was 5:08 am, and they said the flight was closed. The agent didn’t even try to help or offer any options. I missed my flight, the conference in Denver, and even lost a night at the hotel. I've traveled a lot with different airlines, but this was hands down the most frustrating experience. Frontier really dropped the ball on this one!

Flying with this airline was

Flying with this airline was a complete nightmare. I can't believe it happened again. They messed up my travel plans, and I ended up spending over $5,000 more because they couldn't get me to where I needed to go. Imagine having everything planned out, only to be stuck and scrambling to find another flight at the last minute. It's like they don't even care about getting you to your destination on time. This was the second time in a row they let me down. The stress and costs just aren’t worth it. Trusting them again would be like setting myself up for another disaster. I’m definitely switching airlines for good.

Flying with Frontier was a

Flying with Frontier was a bit of a saga. I mean, I get it, airlines can have off days, but this was something else. We got to the airport with plenty of time to spare, thinking everything would go smoothly. But when we tried to check our bags, there was a hiccup. The customer service rep seemed just as frustrated as us, struggling with the system that just wouldn't cooperate. Apparently, it froze or something, and there was nothing she could do. Felt like a scene out of a movie where you know what's coming next. Not the best experience, and honestly, kind of a letdown. Hoping for a smoother flight next time!

What a nightmare!

Wow, what a nightmare! I get that Frontier Airlines is a budget option, and I wasn’t expecting luxury. But never in my life have I been treated so terribly by airline staff. When we were boarding, my wife was asked if she knew we were seated in the exit row. She smiled and said yes, but the male worker literally yelled at her, “This is a yes or no question!” It was crazy. His female colleague then made me measure my carry-on with such a nasty attitude that I felt personally attacked. Needless to say, we’ll never fly Frontier again, and our 50,000 social media followers will hear about this awful experience.

I booked a flight from

I booked a flight from Punta Cana to Chicago months ahead, paid extra for seats and bags, and thought everything was set. We checked in at the airport, got our seats, and were ready to board. Suddenly, we were pulled aside and told the flight was overbooked by 8 people. We weren't allowed on! They tried to put us on a next-day flight with a layover in Atlanta. They offered a hotel and a $250 voucher, but seriously, who wants to fly with them again? Now we're stuck in Punta Cana for another night with no compensation for lost time or money. Terrible airline, and nobody seemed to care about our situation.

Terrible experience

Flying with Frontier turned out to be quite an experience. I thought I was getting a good deal with the cheap ticket, but then realized I'd have to pay extra just to choose a seat. Not to mention, they charge for both checked and carry-on bags! Snacks and drinks aren’t free either, so pack your own if you don’t want to spend more. And if you're hoping to get some work done or watch a movie, forget it—there's no Wi-Fi or charging ports onboard. My luggage looked like it went through a battle; we joked about a T-Rex having a go at it in the cargo hold. Quite the adventure, but not sure I'd do it again.