Reviews Summary

ThaiAirways.com has a 2.3 - star rating from 3 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
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1 stars
2 Reviews
Rating (1.0)

About company

Thai Airways International provides convenient online reservations and ticket purchasing services. Customers can easily access flight schedules and explore various travel packages offered by the airline. With a user-friendly interface, booking flights is streamlined and hassle-free. Whether planning a leisurely getaway or a business trip, Thai Airways caters to diverse travel needs. Their comprehensive platform ensures a seamless booking experience for travelers worldwide.

Key Details:

  • Location: The company is headquartered in Bangkok, Thailand.
  • Founders: Ministry of Finance is a dominant shareholder of ThaiAirways.com.
  • Foundation Date: The company was established in the year 1991.

Customer reviews

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(5.0)
When I missed my flight to Saigon
by Rikard

When I missed my flight to Saigon (Ho Chi Minh City) in Bangkok, the Thai Airways team helped me quickly and well. I just sat at the closed gate and waited for about 10 mins. Then the Customer Service agent Mr W. Pakkapol, who spoke very good English, took me to the Vietnam Airlines desk and got me on a new flight that left only 2h later.

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(1.0)
Terrible customer service, had to
by SAMUEL

Terrible customer service, had to change my flight for an emergency. Spent 2 hours on the phone with no answer from Italy. Sent 3 emails and still waiting for a reply. The refund process is confusing and changing the flight is very hard.

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(1.0)
Never flying with Thai Airways again.
by Joe blogs

Never flying with Thai Airways again. They scammed me with a ticket that had less luggage on the way home, then tried to charge me $500. I had to throw away so many clothes. Scammers! Be warned.

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