I purchased a framed print, but sadly the glass arrived broken. I got in touch with Carol, and she quickly arranged for a replacement to be sent. Really appreciate all the help! Great customer service!
Agent is a 5/5.
3/5 - Not being able to fully exchange due to the product's shipping origin is a bit annoying. Especially when there's a thing called "30 day fit assurance" but still having to pay 50% of the reorder.