Fansidea.com for a personal purpose very close at heart — my mother’s homegoing service. These jerseys were intended to be a symbolically meaningful tribute for my immediate family and nearest friends, something special that we could all wear in her honor. I scrupulously followed the sizing chart on the company’s website and decided I would go with the order well before. And when those jerseys came, 7 out of 11 were totally the wrong size. The only ones that worked were those I ordered to fit a bit more loosely, were the ones I’d carefully made as oversized as I could — a 3X and 4X that, somehow, fit to a certain extent, people who normally wear a Large or XL do. The others were much too small or unhelpful. I quickly contacted Fansidea’s customer service, attaching photos and in-depth measurements of how far off their sizing was. Alas, the company came back with an indifferent and dismissive response, and my follow-up messages left them cold. What hurts most is that this wasn’t just a casual order. We wear these jerseys as a tribute to my late mother, and to make my grieving family feel better. Instead, all we got was a crushing disappointment — a ruined memorial on one of the most difficult days of our lives. I don’t typically write reviews like this, but I want other people to know what they might be walking into. And Fansidea didn’t just get away with not fulfilling what they said they’d do — they didn’t even possess compassion, not to mention accountability. If you’re the type of customer who orders for something meaningful — or just wishes for accurate sizing and elementary care — then find something else.
