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  • customer reviewed
    FanShield.com

    I dealt with a bit of a hassle trying to get a refund. I couldn't figure out what documents I needed to submit, and it felt like this info should've been easy to find. It was like searching for a needle in a haystack. Plus, the race protection thing? Turns out, it only covers certain situations, which wasn't obvious at all. When NYRR promotes it, you'd think it covers more, but that's not the case. It was a bit frustrating trying to navigate through all this. A little more clarity upfront would’ve saved me a lot of time and confusion. Overall, a clearer explanation would go a long way.

  • Nick Gonzalez reviewed
    Tickpick.com

    Not going to lie the prices are great. Ordering tickets was easy. But getting the actual tickets was a nightmare. Kept getting emails saying tickets are ready but was never able to get them. Was told to make an account on the venue page (which I did) to get tickets. Tickpick help was helping me as much as they could which I appreciate. The the seller was mo help. Kept giving me the same directions with no further details. Had to cancel my plans for the event that was planned weeks ago. So now I lost my money and going to show.

  • Lawrence M. reviewed
    FanShield.com

    I had to navigate the refund process, and honestly, it went smoother than I expected. Submitting the paperwork was straightforward, thanks to the helpful support from their team. They were there every step, guiding me through the whole thing. It's hard to imagine why anyone wouldn't choose this insurance. Their assistance gave me peace of mind, and I know I'll definitely rely on them for future trips. The experience was reassuring, and I'm genuinely grateful for their support. It's comforting to have such reliable insurance backing you up. Can't thank them enough for being there when I needed it!