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  • Venice reviewed
    FanShield.com

    My partner and I had to back out of a ski race because of some unexpected health issues. We reached out to cancel and were surprised by how fast the team got back to us. They handled everything smoothly, and we even got our refunds without any fuss. It's not every day you find a service that actually makes things easy when plans go sideways. We were genuinely impressed with how they took care of us. It's a relief to know that if something goes wrong, you've got support like this. Definitely a service worth recommending to anyone who needs peace of mind when booking events.

  • Min Polley reviewed
    FanShield.com

    When I bought those tickets, I thought we were all set for a fun day at Magic Mountain, but things didn't go as planned. Our kids got sick, and we couldn't make it. I assumed getting a refund would be straightforward, but it turns out, without a doctor's note, it was impossible. Even if we had that note, I have a feeling they’d still find a way to deny us. The whole process felt misleading, almost like they set it up to avoid giving refunds. It was really disappointing, and I regret spending money on something that turned out to be more complicated than it should’ve been.

  • DLJ reviewed
    FanShield.com

    I couldn't believe how easy the refund process was! I had to miss the race because of an unexpected health issue, so I sent them my medical certificate. Didn't think it would be so quick, but they processed my refund the very next day. No hassle, no endless forms to fill out. It's like they actually understand that sometimes life happens. It felt nice not having to jump through hoops when you're already dealing with enough. It’s rare to find customer service that’s so straightforward and efficient. Definitely made my situation a lot less stressful. I'm grateful they handled it so smoothly, and it's something that would make me choose them again in the future.