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  • Sarah Sherman reviewed
    FanShield.com

    I had a frustrating experience with a company that turned out to be quite disappointing. I thought I was making a straightforward purchase, but it quickly became complicated when they started asking for personal documents, like a birth certificate for a family member's baby. It felt unnecessary and invasive. I mean, who really hands over such sensitive information to a company? The whole thing felt like a scam. And when I tried to get my money back, they refused to issue a refund. It's concerning how they handle personal data, and it left me worried about potential identity theft. I would advise others to be cautious and think twice before dealing with them.

  • customer reviewed
    FanShield.com

    I had a pretty rough time dealing with FanShield recently. I couldn't make it to a game because of some health issues, so I asked for a refund on my parking fee. They wouldn't budge, insisting on a doctor's note. I mean, seriously? I'm not keen on handing over personal health info just for a refund. It feels like they're asking for way too much and it makes me worry about privacy. It's not cool to put customers in such a spot, and I wonder if they’re even following privacy laws properly. FanShield really needs to rethink this whole process, and maybe have a chat with their team about better communication.

  • Lisa Morgan reviewed
    FanShield.com

    I bought concert tickets and, unfortunately, couldn't go because of a family emergency. I had insurance with Fanshield, so I figured getting a refund wouldn't be a problem. But when I reached out, they kept insisting my payment was declined, even though I showed them my bank statement proving otherwise. It felt like I was going in circles, arguing back and forth, but they just wouldn't budge on giving me my money back. The whole experience was frustrating and disappointing. I really hope they improve their customer service because no one else should go through this hassle. It just doesn't seem right for a company to treat customers like this.