We bought tickets for the California Winter Fest and added a protection plan due to unpredictable weather. When we got to the park, the weather was terrible. People were running away, most of the rides were shut down, and the show was canceled. We didn’t use our tickets at all.
We tried to get a refund through the protection plan, but they denied us. They said the severe weather coverage only applies if you can’t reach the event, not if it’s just bad weather when you’re there. It felt like they hid all the small details to avoid paying out. Total scam. We paid for nothing and got nothing in return.