Went to the Ohio Renaissance Fair, but had to cancel last minute due to a work emergency on the West Coast. Thought the ticket insurance would help, but boy was I wrong. I provided my flight receipts and even a letter from my CEO, yet they kept badgering me with more questions about my job. I felt like I was being interrogated!
Their refund process is a nightmare. They wanted all sorts of documentation for every possible reason. Sick? Get a doctor's note. Car trouble? Show the repair bill. It felt like they were trying to wear me down so I’d give up. Got my refund, but the whole experience left a bad taste. Not worth the hassle. D- for the process, could be an F for their deceptive practices. Never again.
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