Man, dealing with Fanshield was a real headache. I thought I was covered for any unexpected events, but when I needed a refund, they just wouldn't budge. They seemed to have a knack for finding loopholes to avoid giving me my money back. It's like they’re set up to make you jump through hoops and then tell you, “Oh, sorry, that’s not urgent enough.” Felt more like a game of dodge than customer service. If you're thinking about going with them, I’d seriously reconsider. It feels like they’re more interested in holding onto your cash than actually helping out when things go wrong. It’s tough enough out there without this kind of hassle.