Reviews Summary

Eventbrite.com has a 1.7 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Eventbrite serves as a comprehensive ticketing and event technology platform, enabling businesses to seamlessly organize and sell tickets for various events online. It caters to events ranging from workshops and concerts to conferences and renowned film festivals, accommodating diverse interests. Eventbrite's robust platform, accessible through web browsers and mobile apps, offers scalable solutions, from simple registration and ticketing to advanced event management features. This flexibility empowers organizers to tailor their event setup according to their specific needs and preferences. With its user-friendly interface and extensive event discovery capabilities, Eventbrite facilitates both event planning and attendee engagement.

Key Details:

  • Location: The company is headquartered in San Francisco, California, United States.
  • Founders: Eventbrite.com was founded by Kevin Hartz, Julia Hartz, Renaud Visage.
  • Foundation Date: The company was established in the year 2006.

Customer reviews

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(1.0)
AVOID - DON'T USE THIS APP OR COMPANY.
by Anonymous

AVOID - DON'T USE THIS APP OR COMPANY. I wish I could give it zero stars - that would be more fitting. After contacting the event organizer about buying the wrong tickets, they first said they could assist, but when I asked for a refund, they stopped responding completely. I won't use this app or company again and will warn everyone I know to stay away. Awful customer service, they simply ignore you.

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(2.0)
Eventbrite is okay for booking tickets.
by Belinda

Eventbrite is okay for booking tickets. We had problems booking. They took our money okay. We couldn't find our tickets anywhere. My husband spent over 1 hour looking for the tickets. Called and talked to an unhelpful lady who wasn't interested. Soon after, our tickets came through. Avoid this company if possible.

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(2.0)
Eventbrite Australia needs caution
by Neil

Eventbrite Australia needs caution. Got scammed, contacted them, got referred to complaints email. Denied liability. Money not the problem. Issue: fake scam event on their site, no regulation. Never trusting Eventbrite. Will spread bad reputation. 1 star justified.

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(2.0)
Caution: Avoid booking with this
by Stasia

Caution: Avoid booking with this awful company. If something goes wrong, getting a refund is like pulling teeth. They denied my refund and even cracked rude jokes about it. Dreadful.

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(1.0)
Rating less than 1 star.
by Michelle H

Rating less than 1 star. Purchased tickets but had to cancel due to medical reasons. Tried contacting organizers through Eventbrite 20 times, no response. Caution to buyers!

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(2.0)
Don't waste ur money here
by Xion

Don't waste ur money here, they sell expensive tickets and if event's moved, no refund if u can't go. Their rules don't help u, and staff are mean and slow.

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