I had a chat with Reynold today about getting a loan. I had a bunch of questions and concerns, but Reynold was super chill and patient the whole time. We went over all the details, and he made sure I understood everything. He didn't rush me or make me feel dumb for asking a lot of questions. By the end of our conversation, I felt way more confident about the whole process. Reynold definitely knows his stuff and made the whole experience way less stressful for me. Big thanks to him for being so helpful and polite.