My account got blocked without any valid cause, and your team has been unhelpful in processing my refund. Pocket Option, I need my money back urgently. I've emailed repeatedly, and making a deposit wasn't this difficult. Why is getting my refund back so troublesome and upsetting? I’ve tried every form of ID, including my national identity card, but nothing works. I’m writing from Nigeria 🇳🇬 and I'm stuck without my refund.