I contacted the company for a Landlord Insurance quote. Steven Sutherland got back to me during a holiday weekend and was very friendly and easy to speak with. He paid attention to my needs and concerns, and when he wasn’t sure about something, he found the answers and returned my call quickly.
I decided to go with them as the quote he provided was fair and competitive.
Overall, the customer service during the onboarding process is definitely worth 5 stars.