BambooInsurance.com

Mint tudod, nehéz jó ügyfélszolgálatot kapni manapság. Szépen kezelték. Brandi-vel dolgoztam, és fantasztikus volt!

We bought a new home so needed to get our insurance handled quickly, not easy these days. We got a prompt quote and timely follow-up from your staff. Thank you!

I haven't got my policy declaration yet. I talked to a rep twice to inform my mortgage and payments, but nothing happened. Now my mortgage says I don't have home insurance. I can't prove it, so I told my mortgage to ask Bamboo for proof, since I haven't got any. I'm not impressed so far.

The company, Bamboo, is really good! Noah, my insurance agent, did a fantastic job. After Farmers insurance dropped us, he quickly got us insured. Noah helped with California fire insurance and DIC insurance. He even worked late on a Sunday to assist us. Noah feels like family now.

Received a notice from old carrier, not our fault. Felt a bit stressed finding new insurance for our home. Noah Larsen, our Sales Support Advocate, helped tons. Explained clearly, gave helpful suggestions. Kept us informed whole time, even after policies were done.

Applying for home insurance with Bamboo was a bit of a hassle. It took ages to get approval from the underwriters, even though our property has been well-maintained with no claims and a long-term tenant for over 8 years. Despite providing pictures multiple times, they kept asking for more. We hoped for better service considering our clean record and lack of claims.

Derek Avery was quick to respond and really helpful. My experience with the company was good. Thank you.

I found the company's service to be noteworthy. The representative, Brett Hanson, showed a commendable dedication to timely communication, addressing inquiries and concerns promptly. Additionally, Brett displayed a profound understanding of the coverage options, offering detailed explanations that aided me in making informed decisions.

Think twice before choosing Bamboo for insurance. My encounter with them was disappointing; they seem determined to evade coverage, leaving you to battle for your rights. Be prepared for a legal tussle from the start. If they miss the initial 15-30 day period, lodge a complaint with the DOI promptly and seek advice from a public adjuster. Be cautious as they may attempt to deny the coverage outlined in your policy.

I explored Policygenius to find a California homeowners insurance alternative after being dissatisfied with AAA. Bamboo, on the other hand, proved to be a frustrating experience. Their approach involves unnecessary hurdles and demands for numerous pictures, and they even suggested a home inspection without guaranteeing policy issuance. This Chinese insurance company seemed more focused on gathering information than providing efficient service. A suggestion for improvement would be to send their own inspector rather than burdening customers with extensive tasks.

I reached out to your company in early December for homeowners insurance, providing my address and zip code. Raul, your agent, assured coverage for my home, even gaining approval from underwriters. He sent docusign paperwork for insurance confirmation, confirming it was full fire coverage. Later, he revealed my address fell outside your coverage area, retracting the assurance. This lack of clarity wasted weeks, portraying unprofessionalism and a lack of job knowledge. The suggestion for another quote added insult to injury. This experience raises concerns about your overall company practices.

We filed a claim for hurricane damage on August 21st, and it's now October 10th with no communication on coverage. Despite reaching out to Mark, the supposed claims manager, we've only received an unfulfilled promise to get back to us. The lack of responsiveness is concerning, leaving our walls at risk of mold. This company appears unreliable and has left us regretting our choice. Consider established options like Allstate or Farmers to avoid the frustrating experience we've endured. Switching now is hindered by an ongoing claim, making the situation even more regrettable.

Effortless and straightforward experience. Provided diverse insurance options within my budget. The agent was effective in assisting me with a suitable policy.

If contemplating cost-cutting with an obscure insurer like "Bamboo," steer clear. Regrettably, my encounters revealed filing claims only leads to denial or reduced payouts—no solace, just financial loss. Learning this the hard way, insuring with a reputable company might cost a tad more, but the peace of mind is invaluable. Twice burnt, I'm promptly terminating ties with this unreliable outfit, prioritizing a reliable insurer to safeguard my assets.

Bamboo provided coverage for our older house when other options fell short. The process was exceptionally easy, making it a seamless experience in securing the necessary coverage.

I am highly satisfied with Bamboo for securing my home. Rahma Pinckney's outstanding service played a pivotal role in fulfilling my needs. Grateful for the exceptional assistance in ensuring my home's protection.