Reviews Summary

AllState.com has a 1.8 - star rating from 4 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Allstate offers best-in-class products and services, providing innovative protection and retirement solutions to millions of households nationwide. Their evolving business strategies and solutions continually reinvent industry standards, aiming to help customers better protect their assets today and prepare for a brighter tomorrow. With a focus on innovation and customer-centric approaches, Allstate seeks to address evolving needs and challenges in the insurance and financial services sectors. Through comprehensive offerings and a commitment to excellence, Allstate strives to provide peace of mind and financial security to individuals and families across the country.

Key Details:

  • Location: The company is headquartered in Northbrook, Illinois, United States.
  • Founders: AllState.com was founded by Thomas J. Wilson.
  • Foundation Date: The company was established in the year 1937.

Customer reviews

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(2.0)
Been with Allstate for a while
by Gerry

Been with Allstate for a while. Was a big fan at first, but lately, it's been a bit of a headache. Paperwork takes forever, sometimes it doesn't show up at all. Prices aren't the best either. Might need to shop around if things don't improve.

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(2.0)
Company upped prices, no explanation.
by Kevin

Company upped prices, no explanation. Home insurance bill says "Paid by 3rd party," like they think I don't pay. Sneaky and service just OK.

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(2.0)
Roadside assistance is terrible!
by andrea

Roadside assistance is terrible! The phone robot gives run around and hangs up when you try human. Use app for faster help. But what if no internet on freeway? Ridiculous!

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(1.0)
My experience with Allstate has been disappointing!
by Melissa Brooke Aldrich

My experience with Allstate has been disappointing. The fees and extra charges feel like robbery, and it's clear that greed runs the company, not customer service. Despite being a customer for only a few months, I'm already fed up with their practices.

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