Reviews Summary

Delta.com has a 2.7 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Delta Air Lines, headquartered in Atlanta, Georgia, is the oldest operating U.S. airline and the seventh-oldest worldwide. Operating over 5,400 flights daily, Delta serves 325 destinations in 52 countries on six continents. A founding member of the SkyTeam alliance, Delta employs 100,000 people as of 2023. Its largest hub is Hartsfield–Jackson Atlanta International Airport. Delta ranks second globally in passenger numbers, miles flown, and fleet size, and first in revenue and brand value among commercially owned airlines.

Key Details:

  • Location: The company is headquartered in Atlanta, GA, United States.
  • Founders: Delta Air Lines was founded by C.E. Woolman.
  • Foundation Date: The company was established in the year 1928.

Customer reviews

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(1.0)
Following the worldwide tech issue, my family
by Roberto Abre

Following the worldwide tech issue, my family ended up stranded in Boston (original flight was Saturday) and didn’t depart until Tuesday. The Tuesday flight from Boston to Minneapolis (with a stopover for Alaska) faced a 1-hour delay due to mechanical issues. On Saturday, I tried to reach Delta and waited on hold for almost 7 hours. Eventually, I went to Logan airport and stood in line for over 2 hours. I was informed that they couldn’t issue a refund, and only Delta could handle that. There was also no effort to find an alternate flight. You sympathize with the staff, but come on Delta, improve in these tough times.

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(5.0)
Baggage handelrs damaged our bag.
by Anonymous

Baggage handelrs damaged our bag. Delta staf at Atlanta logged it and withi minuts we had an email to order a replacment. No question, this service is unmatched. Excellent customer service and attention. Seats and aircraft are better than Spirit too!!!

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(2.0)
I booked my ticket and my husband's
by Traci Leduc

I booked my ticket and my husband's ticket at the same time, hoping we'd sit together. Splitting up a married couple? Seriously?

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