Customizer was fun and pretty accurate. Shipping took a bit longer than I hoped, likely due to the season. The ornament still made it before Christmas and the print quality is sweet.
Support answered my sizing question and replaced a slightly damaged box without hassle. First few weeks showed fewer ticks, then a spike after a hike. It helps, but I pair it with checks and a bath routine.
They handled our dog’s international route, crate sizing, and paperwork. Airline changed a leg and Petsfly fixed it fast. Communication stayed kind and steady, and customs clearance on arrival was smooth. Worth the specialist help.