Measured our dachshund with their guide and ordered a small rear wheelchair. Assembly videos were easy to follow, and customer photos helped with strap placement. We had one sizing question and phone support nailed it. The parts list made adjustments simple.
Booked online, received pre-visit forms and vaccine reminders. The vet explained options for dental work and costs up front. Prescription was prepared quickly and they emailed aftercare notes the same afternoon. Clear, kind, and professional.