Reviews Summary

Acuity Insurance has a 4.0 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
2 Reviews
4 stars
2 Reviews
3 stars
0 Reviews
2 stars
1 review
1 stars
0 Reviews
Rating (1.0)

About company

Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a distinguished property and casualty insurer recognized for its regional excellence. With a robust presence in over 30 states, Acuity safeguards over 125,000 businesses, 300,000 commercial vehicles, and nearly 500,000 homes and vehicles. Generating over $2 billion in premium through a network of 30,000 independent agents, Acuity manages assets exceeding $6 billion and holds an A+ rating for financial strength from A.M. Best and Standard & Poor's. The company boasts a 97% positive claims experience based on 2022 surveys, underscoring a commitment to service excellence. Upholding core values like integrity, innovation, and teamwork, Acuity empowers its teams to deliver seamless experiences, tailored coverage, and stress-free claims processes for policyholders across personal and business needs.

Key Details:

  • Location: The company is headquartered in Sheboygan, United States.
  • Founders: Benjamin M. Salzmann is President and CEO of Acuity Insurance. 
  • Foundation Date: The company was established in the year 1925.

Customer reviews

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(4.0)
At my last renewal, stuff went fine generally
by Steve

At my last renewal, stuff went fine generally, but it was harder than it should've been to find out about Identity Theft coverage. It took so long that I gave up for now.

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(4.0)
I'm so tired of my car insurance increasing
by Gloria

I'm so tired of my car insurance increasing when I've had no tickets or accidents for a long time. Why should I pay for other careless drivers? Overall, I quite like Acuity. Friendly folks who really know their stuff.

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(5.0)
My latest experience was
by Davis

My latest experience was receivin' my premium statement, which hiked up by hundreds of dollars. I switched to Acuity for fairer rates, but any benefits from the first year were wiped out in the second. I ain't stickin' with Acuity if rates go up again.

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(2.0)
Dealing with an insurance company
by errie

Dealing with an insurance company that's not local is a hassle. There's no personal customer service, and getting someone on the phone is a nightmare. They make you wait all the time, which is annoying. I doubt I'll stick with them for long.

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(5.0)
Acuity handles claims quickly
by Stanley

Acuity handles claims quickly and well. I haven't had a claim for a while and hope not to have any, but it's good to know they're responsive!

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