GEEK STUDIO INC

4.7

79 reviews
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94%

94% of reviewers recommend GEEK STUDIO INC. Top Rated in this category

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Repair & Services

GEEK STUDIO INC is 13 out of 29 best companies in Repair & Services on RealReviews.io

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About GEEK STUDIO INC

Geek Studios stands as a prominent service provider in the realm of help desk and IT solutions. They cater to a diverse clientele, serving small, medium, and large-sized businesses, as well as home consumers across the nation. Their comprehensive services encompass a wide range of IT solutions, offering expert assistance and support tailored to meet the unique needs of each client. With a commitment to excellence, Geek Studios ensures that businesses and individuals can rely on them for all their IT-related requirements. Their widespread presence and versatile offerings make them a trusted choice in the field of IT support and solutions.

Key Details:

  • Location: The company is headquartered in Libertyville, United States.
  • Founders: Mr. Paranjyothi Umapathy is owner of GEEK STUDIO INC.
  • Foundation Date: The company was established in the year 2015.

Geek Studio review: remote IT support, device setup and computer troubleshooting

Geek Studio is a US IT support and consulting provider based in Chandler, Arizona, serving home users and small, medium and larger businesses. This Geek Studio review covers remote technical support, computer troubleshooting and selected hardware or software sales rather than manufacturer warranty service. The company works with Windows PCs, laptops, printers, browsers, email, networking equipment and peripherals and also lists digital marketing and web-related services. Support is offered in English and can involve remote-access software installed on the customer’s computer.

IT support, troubleshooting and service plans

Core services include system optimization, virus and spyware troubleshooting, printer setup, email configuration, browser issues, networking, new-computer setup and problems involving hard drives, memory, sound or video cards and scanners. The company can sell support as a per-problem service or as a term plan covering multiple problems during the selected period. Its store also lists third-party laptops, desktops, printers and security software.

Geek Studio’s booking interface currently shows time-based examples such as $49.99 for 15–30 minutes, $99.99 for 30–45 minutes and $119.99 for 30–60 minutes, although the actual booking summary can vary with the selected issue and service scope. The terms exclude programming, software development, product training and manufacturer warranty replacement from ordinary remote-support work.

Payment, cancellation and refund conditions

Service starts when the customer signs up and payment is realized. Geek Studio’s refund policy allows a customer to request cancellation within 14 days, but any refund is partial and excludes a one-time $149.99 registration charge. The same policy states that refunds are not available after 14 days.

Term-plan rules use an additional formula when a customer terminates before the full term: the refund is limited to the lesser of a prorated amount based on unused months or 75% of the total amount originally paid. A technical issue can be considered resolved even when the final conclusion is that the problem requires a vendor upgrade, is a hardware fault or involves a known incompatibility. Remote support can also require the customer to obtain cables, software or other components separately; those purchases are outside the support fee unless specifically included.

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  • N

    Nicky

    1 reviews

    Remote rescue for my laptop

    My aging PC was crawling. They remote-connected, removed malware, tuned startup apps, and tightened browser settings. The tech stayed on the line until everything booted fast. Price was fair for the time they spent, and they followed up next day.

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  • D

    Denise Monro

    1 reviews

    Follow-up call was appreciated

    They called a week later to check the laptop. Nice touch, and they walked me through one lingering setting. Courteous and not rushed at all.

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  • D

    Dana Anglus

    1 reviews

    Fixed it, sales pitch lingered

    They cleaned up a stubborn adware issue and my printer started behaving again. I could do without the pitch for a yearly plan, but the fix itself was solid.

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  • T

    Thomas

    1 reviews

    United States

    I had a chance

    I had a chance to visit Geek Studio and, honestly, it was quite something. Walking in, I wasn't too sure what to expect, but George turned out to be a lifesaver. He really knew his stuff and got right to it, making sure everything was running smoothly. What impressed me most was his attention to detail; he didn’t just rush through the process but explained things along the way, which was super helpful. I left feeling like my devices were in safe hands, away from those pesky hackers. It's nice to find a place where they truly care about doing things right. Definitely left me with a sense of relief and confidence in their work.

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  • J

    Janice Gahagans

    1 reviews

    United States

    I gotta share what happened

    I gotta share what happened today with my computer. You know those calls claiming they're from your security company? Yeah, don't trust those. Anyway, my computer was acting up, and I was super stressed. But then, Gary and George, these awesome tech guys, came to the rescue. They were like computer wizards or something. Seriously, they worked some magic and got everything running smoothly again. It's rare to find people who actually know what they're doing and care about helping you out. These guys were patient, explained everything, and didn't make me feel dumb for not knowing tech stuff. Really, big thanks to them for being so awesome and saving my day!

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  • A

    Alicia

    1 reviews

    United States

    Finding The Digital Web Support

    Finding The Digital Web Support service was such a relief. I mean, dealing with tech issues can be such a headache, right? The technician was super helpful and got my printer and computer up and running in no time. I was so impressed with how quickly everything got sorted out. It’s not every day you come across a service that actually delivers on its promises. Honestly, I wasn’t expecting such a smooth experience, but they really came through. It's just nice to know there are still companies out there that genuinely care about their customers. Thanks a ton to the team!

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  • T

    Thomas

    1 reviews

    United States

    I thought Geek Studio was

    I thought Geek Studio was gonna be my go-to for tech stuff after HP recommended them. I shelled out $599.99 back in October 2024 for this lifetime network protection deal. It sounded awesome—unlimited firewall, tech support, monthly tune-ups, the works. They made it seem like I'd never have to worry about protection again. Fast forward to January 2026, I called them for a routine computer check, and suddenly they're telling me my info's on the dark web. They offered a "deal" to fix it for $5000, even with a senior discount. Talk about feeling ripped off. I thought I was covered for life, but now it just feels like a bait-and-switch. Ridiculous!

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  • B

    Barbara

    1 reviews

    United States

    When I found myself in

    When I found myself in a tough spot after my husband's passing, The Geek Studio was a real lifesaver. I'm not the most tech-savvy person, but these guys stepped up and made everything so much easier. They patiently walked me through everything I needed, explaining things in a way I could actually understand. I mean, they really took the time to make sure I was comfortable and informed. It's like they genuinely cared, which is rare these days. It's been a challenging time, but knowing I have them to rely on for any tech issues feels like a big relief. Honestly, I couldn't have managed without their support.

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  • R

    Roger Somers

    1 reviews

    United States

    Wow, I recently had an

    Wow, I recently had an awesome time with Geek Studio's tech support. George was the superstar of the day! He was super patient, like he had all the time in the world just for me. He really cared about fixing my issues and wasn’t rushing at all. You don’t see this kind of dedication every day in tech support. I was really impressed by how George made sure everything was sorted out perfectly before we wrapped up. His help really made my day so much easier. Huge shoutout to George and the whole Geek Studio crew for being so amazing. Definitely sticking with them for any tech help!

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  • M

    Michael

    1 reviews

    United States

    Man, today was a rollercoaster,

    Man, today was a rollercoaster, but thanks to Gary and George, it ended on a high note. I was in a real bind, feeling like I'd made the worst choice ever. These guys jumped in and worked tirelessly to sort everything out for me. They made sure my personal info was locked down tight and assured me I'd be able to keep using my devices without any hitches. It's rare to find people who genuinely care and go the extra mile like they did. I walked in stressed and walked out relieved, knowing I was in good hands. Big shoutout to Gary and George for turning my day around!

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  • J

    Jan

    1 reviews

    United States

    I had this real headache

    I had this real headache with my computer acting up, so I decided to give Geek Studio a shot. Let me tell you, George is something else. He dived right into the guts of my machine, checking every little detail. The difference he made was like night and day. My computer's running smoother than ever now. Plus, he took extra steps to ensure my data's safe from any shady corners of the internet. And George? Total class act—polite and super easy to talk to. Honestly, if you need tech help, this is the place to go. They really know their stuff and treat you right.

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  • L

    Linda

    1 reviews

    United States

    My great experience

    I had a great experience with Geek Studios. They quickly let me know about a security threat and laid out my options and costs to fix it. George was the guy I spoke to, and he was super helpful in answering all my questions. He even handled the installation of the security protection on my devices. What I really appreciated was his assurance that the lifetime protection plan I chose wouldn’t hit me with any extra charges for future security issues. It was a relief to have someone so knowledgeable guide me through it all. Definitely made me feel more secure and less stressed about my tech.

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  • A

    Addie

    1 reviews

    United States

    I had an interesting experience

    I had an interesting experience with your team today. They handled everything with such care and professionalism, it really impressed me. Watching the process unfold remotely was quite a spectacle, almost like a tech magic show. It was fascinating to see how smoothly everything went. I'm really grateful for the effort they put into making sure everything was perfect. It's not often you find a service that combines efficiency with such a personal touch. I just wanted to say a big thank you to everyone involved. Stay safe, and I hope to have the pleasure of working with you all again soon!

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  • D

    Delia..

    1 reviews

    United States

    You know, dealing with tech

    You know, dealing with tech stuff can be super confusing, right? Well, I had this issue with my system and Mr. Jeff was the guy who helped me out. He's like a wizard with this stuff! He was super patient and really knew his stuff. I barely understand any of the tech jargon, but he broke everything down for me in such a simple way. I could actually follow along! And he didn't waste any time fixing things, which was a huge relief for me. Honestly, I can't thank him enough. If you get a chance, tell his manager what a great job he did. It's not every day you meet someone who makes a frustrating experience actually pleasant.

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  • W

    Williamson

    1 reviews

    United States

    I reached out to George when I had a problem with my system

    I reached out to George when I had a problem with my system and he really came through for me. He understood what to do and stayed on it until it got fixed. He was very profesional and knew a lot about the product, which helped keep our info safe from Russian hackers. This guy deserves a big raise !!! Thanks George

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  • P

    Percy

    1 reviews

    United States

    The technician was very good.

    The technician was very good. My computer wouldnt open, and I needed support. He acted proffesional, knew all my problems, and I can say he was kind and calm. He spoke clear English which was good since my hearing is not so great.

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  • C

    Carol Brown

    1 reviews

    United States

    The service today was really good.

    The service today was really good. It took some time, but they kept helping me all the way. Nice work! They were patient and didn’t leave me hanging at all. I felt like they cared about making things right. Overall, a solid experience. Well done!

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  • H

    Hoover..

    1 reviews

    United States

    Jeff stayed calm and kind, told me how to put the cartridge

    Jeff stayed calm and kind, told me how to put the cartridge in the right way, and showed what he changed with the new files. He talked about how to work with it later on too. He didn't get mad (really chill) even when I asked the same things again and again to get it clear. He also said to get the pink cartrige since the old one didn’t go in right.

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  • S

    SONDRA

    1 reviews

    United States

    Henry knew what he was doing

    Henry knew what he was doing, worked quickly, and solved my issue in a way that was better than I thought. I would recommend Henry and Geek to anyone who needs help with computer security or repairs.

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  • E

    Emerson

    1 reviews

    I am quite new to this, and Henry showed

    I am quite new to this, and Henry showed great patience as he helped me. He explained everything clearly and took the time to fix all the mistakes I made along the way.

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  • S

    Stickler

    1 reviews

    Henry did a good job

    Henry did a good job connecting my printer to my new network and removing malware from my device. I am happy with the quality of his work, and I thank him for his help.

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  • D

    Donald

    1 reviews

    I THINK GEEK STUDIO SERVICE WAS FINE.

    I THINK GEEK STUDIO SERVICE WAS FINE. I HOPE THAT THIS LIFETIME PROTECTION STAYS WITH ME AND MY FAMILY OF KIDS.

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  • U

    Uyesaka

    1 reviews

    Henry and Gary were really patient and put

    Henry and Gary were really patient and put in a lot of effort to solve our computer issues. We are quite pleased with the outcome and will suggest them to my family, friends, and colleagues. Thanks!

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  • D

    Dianne

    1 reviews

    The service was very kind and patient with a 77-year-old

    The service was very kind and patient with a 77-year-old who isn’t familiar with computers. He walked me through each step with care, and I’m confident the result will be good. I left with printed materials to assist my memory and ensure a pleasant experience for an older individual. Much respect.

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  • P

    Paulette

    1 reviews

    They were really knowledgable and provided great help.

    They were really knowledgable and provided great help. They were patient with me through all my queries.

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  • W

    Wilken

    1 reviews

    I am quite happy with the help and quickness

    I am quite happy with the help and quickness in solving my problem. Henry also showed me how to scan papers from my printer to my computer.

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  • D

    Davi

    1 reviews

    I appreciate your help today.

    I appreciate your help today. My printer had many problems, but you managed to fix them all. Wishing you a great day.

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  • T

    Tom

    1 reviews

    I had trouble with both my laptop and PC

    I had trouble with both my laptop and PC, and the technician who assisted me was excellent. He understood exactly what needed to be done and fixed everything perfectly! Sometimes I had trouble understanding him, but giving him control of my computer made things much smoother. He worked 10 times quicker this way than by just instructing me. Again, I would definitely recommend this company!!

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  • A

    Anonymous

    1 reviews

    The technician has informed me that all issues

    The technician has informed me that all issues shud be taken care of. Other than that, all has been a good experiance so far.

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  • B

    Bill

    1 reviews

    Gary and George Davis did a good job spotting

    Gary and George Davis did a good job spotting the hacking issue on our iPhones during our cruise. They found a solution to prevent it from happening again. They're polite and experts in fixing iPhones and computers. They're GOOD!

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