Reviews Summary

ArclerDesk.com has a 4.0 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
3 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
1 review
Rating (1.0)

About company

ArclerDesk, an independent and sovereign service provider, operates independently of any other brands. Their primary focus is on website design and providing technical support services to consumers and small businesses. It's important to note that the brand names mentioned on their site belong to their respective owners, and ArclerDesk makes no claims to rights over them. They have a well-established track record of offering remote computer assistance to individuals and small to medium-sized businesses, with a team of experts who are highly trained to address a wide range of computer-related issues. ArclerDesk's services range from basic computer setups to tackling critical software and hardware problems, ensuring comprehensive and reliable technical support across various domains.

Key Details:

  • Location: The company is headquartered in Gurgaon, India.
  • Founders: -
  • Foundation Date: The company was established in the year 2006.

Customer reviews

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(4.0)
Had a really good experience.
by Racheal

Had a really good experience. The team knows their stuff and is dependable. Will suggest to family and friends. Thanks!

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(5.0)
This company has been really
by Anonymous

This company has been really helpful, especially Nick. I'll definitely tell my friends and family about them because they're always there when you need them, even outside regular hours. Cheers!

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(5.0)
The tech support provided by Arcler
by Chance Thomason

The tech support provided by Arcler Desk is commendable. Their expertise in securing our network has been a valuable asset for our overall network security. The instructions provided are straightforward and user-friendly, ensuring that our computers will remain secure in the foreseeable future.

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(1.0)
On Nov 9 , 2023
by Daniel E

On Nov 9 , 2023, I was contacted by "Arcler Desk" via phone, and they claimed they were closing down. They informed me that I had an unused credit balance from a service I had availed of on Oct, 9 2022, for $700, which was meant to solve a website issue. They offered to return a portion of the credit to me. To cut a long story short, they scammed a significant amount of money from my bank account because they had access to detailed information and were able to remotely access my account without my authorization. Essentially, Arcler gained access to my bank account, transferred money from a credit card that I hadn't used for two years, and had a line of credit. They then claimed that they made a mistake with the refund and insisted that I owed them the difference. I reported the incident to the police, the FCC, and the FBI, but I have doubts about recovering my losses. I never received any warning from my bank, and it was a clever scam. I attempted to contact Arcler regarding this matter, but I never received a response. It appears that this could have been an inside job or that someone with access to customer data was involved. Please exercise caution, as the individuals I interacted with had pronounced foreign accents, and this was consistent between my interactions with Arcler in 2022 and 2023. Local police mentioned that it's common for US companies with foreign agents to engage in such scams, as the US may not have jurisdiction in such cases.

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(5.0)
I had some issues
by Mark B

I had some issues with someone compromising my devices, and the customer service representatives were all very helpful. They promptly resolved the situation and ensured that I was taken care of.

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