RoadRunnerSports.com

I got a shoe ($150) 2 days ago, used it 1 day, sole tore. Store said no return, not VIP. Bad policy. Don't buy here.

I've been buying shoes here for years. Not going to pay an annual fee to be able to return shoes that gave me a blister after two hours. Won’t buy here again.

I was impressed with the pricing. However I wasn't completly happy that you are out of stock with the color I originally set my heart on. First time here, let's see when I finally get my order in the mail.

I visited the Marietta store recently and got great service from Brooke. She knew a lot about the shoes and recommended the right socks too. She also updated our information in the system and helped us use our points for the purchase. Brooke's service was really good, and it makes me want to shop there again.

So, you sign up for VIP membership for $5 to save on shoes. But then, after a year, they automatically renew it for $50. They take the money straight from your PayPal. They did email to remind, but it got lost in the flood of emails. This feels like a scam, taking advantage of customers. I hope this review stops others from buying here. And I wish their business goes under for treating people like this.

Bought trainers, got pitched a rewards scheme, but a year later faced a $69.99 VIP subscription charge attempt flagged by my credit card as potential fraud. Road Runner Sports seems sketchy with its VIP club; caution advised. Won't be returning.

Road Runner Sports disappoints with subpar customer service and questionable pricing practices. When my online order mistakenly used an outdated address, they demanded a $14 fee to rectify it after the order had shipped. Despite a prompt correction request, they refused to cancel or refund my purchase. Save your money and opt for Amazon's superior deals and customer support instead of navigating the pitfalls at Road Runner Sports.

Be cautious with this company! They offered a complimentary membership upgrade, but it turned into a hassle. After declining a $99.99 annual fee charge, my credit card company blocked it. Despite my refusal, Roadrunner Sports resubmitted the charge and succeeded. Retrieving the unauthorized $99.99 has been an ongoing struggle for over a month. Approach with caution!